[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-653320-105":3,"detail-sidebar-cat-0-en-105":80,"doc-detail-653320-en":130},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":73,"head_meta":75,"extra_data":77,"updated_unix":79},105,"en","polar-online-future-cruise-credit-enhancements","POLAR Online - Future Cruise Credit Enhancements","","POLAR Online enhancements update how Future Cruise Credits (FCCs) are applied in the booking system. Starting Dec 4, 2021, most FCCs function as a payment method rather than a discount, covering guest fares and included charges with new support for deposits, transfers, taxes, and travel protection. The guide explains FCC types (payment, discount, Future Cruise Deposits, and Onboard Credit), the auto-apply and display/skip adjustment flow in new bookings, plus managing FCCs in existing reservations, including removal, amount dispersion, and reminders for unapplied payment FCCs.",{"@graph":14,"@context":72},[15,34,55],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/technology/","Technology",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/polar-online-future-cruise-credit-enhancements/653320/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/polar-online-future-cruise-credit-enhancements/653320.png","ImageObject",300,407,{"name":42,"@type":43},"Malam Tenang","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-30","2026-10-25",true,{"@type":52,"interactionType":53,"userInteractionCount":26},"InteractionCounter",{"@type":54},"ViewAction",{"@type":56,"mainEntity":57},"FAQPage",[58,64,68],{"name":59,"@type":60,"acceptedAnswer":61},"When will most Future Cruise Credits switch to payment instead of a discount?","Question",{"text":62,"@type":63},"Starting Saturday, Dec 4, 2021, most FCCs apply as a form of payment rather than as a discount against the cruise fare.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"What does the newly enhanced Payment (NEW!) FCC allow?",{"text":67,"@type":63},"A Payment FCC can be used to pay toward a travel companion’s fare on the same booking and can also be applied to charges such as deposits, cruise and tour fare, eligible flights, hotel packages, transfers, taxes, fees & port expenses, travel protection, and other included items. Dining reservations, shore excursions, spa appointments, and special service items are not included at this time.",{"name":69,"@type":60,"acceptedAnswer":70},"How can users adjust or remove an auto-applied FCC in a booking?",{"text":71,"@type":63},"In the Pricing Detail screen, users can click the FCCs button to view details, then either skip, display FCCs to make adjustments or remove, and save. To remove, they uncheck the FCC box, confirm changes, and save; to adjust amounts, they enter desired amounts and confirm, then save.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},653320,1793095790,{"code":4,"msg":81,"data":82},"success",[83,87,91,95,100,104,109,114,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":84,"show_sort_weight":85,"slug":86},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":88,"show_sort_weight":89,"slug":90},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":92,"show_sort_weight":93,"slug":94},"Exam",70,"exam",{"id":96,"doc_module":4,"doc_module_name":25,"category_name":97,"show_sort_weight":98,"slug":99},5,"Comic",60,"comic",{"id":101,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":102,"slug":103},6,50,"technology",{"id":105,"doc_module":4,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},7,"Healthcare",40,"healthcare",{"id":110,"doc_module":4,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},8,"Research & Report",30,"research-report",{"id":115,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},9,"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":96,"slug":129},19,"General","general",{"code":4,"msg":81,"data":131},{"doc_id":78,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":101,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":26,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":139,"language":140,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":12,"update_tm":144,"read_time":145},962093532863,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","POLAR Online® – Future Cruise Credit Enhancements  \nAs a part of our continued enhancements to POLAR Online®, we’ve made some changes to the way we apply Future Cruise Credits (FCCs) in our system that will make it easier to use them! Starting Saturday, Dec 4, 2021, most FCCs will apply as a form of payment instead of as a discount against the cruise fare.  \nThis document will describe the different types of FCCs, their functionality and how to apply them to a booking.  \nTypes of Future Cruise Credits  \n• Future Cruise Credits (FCCs):  \no Payment (NEW!): This newly enhanced FCC can now be used to pay toward a travel companion’s fare on the same booking. It can also be applied toward other charges such as:  \n▪ Deposits  \n▪ Cruise and tour fare  \n▪ Flights (If purchasing flexible fares outside final payment)  \n▪ Hotel Packages  \n▪ Transfers  \n▪ Taxes, fees & port expenses  \n▪ Travel Protection  \n▪ Other guests on the same booking  \n▪ Anything that is part of the total received  \n▪ NOTE: Dining reservations, shore excursions, spa appointments and special service items are not included at this time  \no Discount: Amount will be discounted off the cruise fare  \no Future Cruise Deposits (FCDs): Sold onboard every ship, this Future Cruise Credit allows your clients to take advantage of a lower deposit and shipboard credit.  \no Onboard Credit (OBC): Amount will be applied to your client’s onboard folio  \nNew POLAR Online Functionality  \nPOLAR Online will auto-apply the FCC to each guest’s cruise fare, based on what is in the FCC bank for the guest, in order to cover the guest’s total fare. This includes all booking components, plus the deposit! Below is a step by step process on how to add Future Cruise Credits and Future Cruise Deposits to bookings in POLAR Online.  \nNew Booking Flow:  \nAfter launching POLAR Online and going through the booking flow and completing the “Sailing Search”screen as normal, and land on the “Pricing Detail” screen this is where you may see some changes. If there is a number greater than “$0” in the “Amount Received” field (see screenshot below), this indicates that your client has a Future Cruise Credit that has been auto applied as a payment.  \nIf you would like to proceed at this time, you can click “Save & Continue” or if you would like to see information about the FCC, simply click on the “FCC’s” button at the bottom of the screen.  \nHere you can see a little more about the FCC, including what type of FCC it is (payment, discount or Onboard Credit), the description of the FCC as well as the amount applied. If you are ok with this, you can click on “Skip FCC” and it will take you back to the “Pricing Details” screen, or you can click “Display FCC”to make any adjustments or remove at this time.  \nIf you would like to remove the FCC simply uncheck the box next to the FCC you wish to remove, check the “I confirm Changes.” box and click “Save & Continue”  \nIf you would like to adjust the amounts applied to each guest, you can enter the desired amounts in the box provided next to the FCC. (NOTE: Amounts can be dispersed among other guests on the booking for“Payment” type FCCs only.) After entering the desired amounts, click “I confirm the changes” and “Save & Continue”  \nThen proceed to complete the booking as usual.  \nManage Booking:  \nWe have also added the functionality to add/remove/adjust FCCs to an existing booking, whereas previously there was only an option to call reservations in order to remove any FCC or FCD from a booking.  \nAfter opening an existing booking, you can select “Apply FCCs” to see the FCCs or FCDs that are already applied. And by clicking “FCC List” you can see what, if any, FCCs are available to add.  \n\n| |\n| --- |\n|  |\n| |\n\nIn this next screen you will be able to add/remove/adjust any available FCCs or FCDs on the booking. The functionality is the same process as in the previous “New Booking Flow” section.  \nIf you would like to remove the FCC simply uncheck the box next to the FCC y","cbCaimZ2t5dnIxgI","https://ap.wps.com/l/cbCaimZ2t5dnIxgI","pdf",552063,11,"English","# Future Cruise Credit enhancements overview\n## FCC types and what they can be applied to\n## New POLAR Online functionality\n## New booking flow: auto-apply and adjustments\n## Manage booking: add/remove/adjust FCCs and FCDs","[{\"question\":\"When will most Future Cruise Credits switch to payment instead of a discount?\",\"answer\":\"Starting Saturday, Dec 4, 2021, most FCCs apply as a form of payment rather than as a discount against the cruise fare.\"},{\"question\":\"What does the newly enhanced Payment (NEW!) FCC allow?\",\"answer\":\"A Payment FCC can be used to pay toward a travel companion’s fare on the same booking and can also be applied to charges such as deposits, cruise and tour fare, eligible flights, hotel packages, transfers, taxes, fees \\u0026 port expenses, travel protection, and other included items. Dining reservations, shore excursions, spa appointments, and special service items are not included at this time.\"},{\"question\":\"How can users adjust or remove an auto-applied FCC in a booking?\",\"answer\":\"In the Pricing Detail screen, users can click the FCCs button to view details, then either skip, display FCCs to make adjustments or remove, and save. To remove, they uncheck the FCC box, confirm changes, and save; to adjust amounts, they enter desired amounts and confirm, then save.\"}]","POLAR Online - Future Cruise Credit Enhancements | PDF",1792888379,28]