[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-292867-105":59,"doc-detail-292867-en":131},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":124,"head_meta":126,"extra_data":128,"updated_unix":130},105,"en","pms-self-service-password-reset-password-reset-instructions","PMS Self Service Password Reset - Password Reset Instructions","","PMS Self Service Password Reset instructions explain how to regain access when a password expires every 60 days. The guide walks through reaching the PMS Self Service Password Reset page, entering user identifiers and verification details, and choosing email, SMS, or voice call. It details handling invalid attempts, resending options after waiting periods, entering a 10-minute verification code, and setting a new password. It also covers post-reset email confirmation and what to do if key account details are forgotten.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/pms-self-service-password-reset-password-reset-instructions/292867/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/pms-self-service-password-reset-password-reset-instructions/292867.png","ImageObject",300,407,{"name":92,"@type":93},"Rizky","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-18","2026-09-17",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",12,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"How do I start the PMS self-service password reset process?","Question",{"text":113,"@type":114},"Select the Login button from the PMS home page menu bar, then choose Reset Password to open the PMS Self Service Password Reset page. Enter your PMS User ID, last name, first name, and your preferred verification method.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"What verification methods are supported for password reset?",{"text":118,"@type":114},"Verification methods include Email Address, Telephone text (SMS), and Telephone call (voice). Your verification code is sent via the method you choose.",{"name":120,"@type":111,"acceptedAnswer":121},"How long is the verification code valid, and what happens if I miss the deadline?",{"text":122,"@type":114},"The verification code is valid for ten (10) minutes. If you do not submit the code and set your new password within ten minutes, you will receive an error message and must request a new verification code.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},292867,1789656993,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":39,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":130,"read_time":46,"preview_page_count":4},962085564807,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","# PMS Self Service Password Reset\n\nNote: PMS passwords expire every 60 days.  \nSelect the Login button from the right-hand side of the PMS home page menu bar.  \nOn the PMS Login page, select Reset Password.  \nYou will be directed to the PMS Self Service Password Reset page.  \nEnter your PMS User ID, Last Name, First Name, and your preferred method of verification tobegin the self-service password reset process. Verification methods include Email Address,Telephone text (SMS), or Telephone call (voice) . If any of the information does not match theinformation registered with the PMS User Account, you will receive an error message“InvalidAttempt”, with a number.  \n## Email Message Example\n\nTelephone Text (SMS) Example  \n## Telephone Call (voice) Example\n\nAfter five invalid attempts, you’ll receive a message that you can try again in 30 minutes.  \nSelect the Close button and it will direct you back to the PMS Login page.After 30 minutes, on the PMS Login page, select Reset Password.  \nAfter entering the correct user information, the PMS Self Service PasswordReset page is displayed.  \nYour verification code will be sent via the method you chose  \nEnter the verification code received, set your new password, and select“Change Password” button.  \nThe Verification Code is valid for ten (10) minutes. If you do not submit yourverification code and set your new password within ten minutes, you’ll receivean error message and will need to request a new verification code.  \nAfter selecting the Change Password button, a pop-up message will be displayed“Your Password has been reset successfully!” and you will be re-directed to thePMS login screen to login with your newly set password.  \nRegardless of verification method used, you will also receive an email that your password wassuccessfully reset.  \nAfter successfully resetting your password, login to the Payment Management System.  \nIf you do not remember your PMS User ID , First Name , Last Name , and a verification methodregistered to your PMS account, you will need to create a NEW account by Requesting Accessto the Payment Management System. Please contact your PMS Liaison to deactivate yourcurrent PMS account.","cbCaik7HagstxeME","https://ap.wps.com/l/cbCaik7HagstxeME","pdf",1138742,"English","# Password Reset Overview\n## Access the Reset Page\n## Verify Identity Methods\n## Handle Attempts and Verification Code\n## Change Password and Confirmation\n## If You Can’t Recall Account Details","[{\"question\":\"How do I start the PMS self-service password reset process?\",\"answer\":\"Select the Login button from the PMS home page menu bar, then choose Reset Password to open the PMS Self Service Password Reset page. Enter your PMS User ID, last name, first name, and your preferred verification method.\"},{\"question\":\"What verification methods are supported for password reset?\",\"answer\":\"Verification methods include Email Address, Telephone text (SMS), and Telephone call (voice). Your verification code is sent via the method you choose.\"},{\"question\":\"How long is the verification code valid, and what happens if I miss the deadline?\",\"answer\":\"The verification code is valid for ten (10) minutes. If you do not submit the code and set your new password within ten minutes, you will receive an error message and must request a new verification code.\"}]","PMS Self Service Password Reset - Password Reset Instructions | PDF"]