[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-160279-en":3,"doc-seo-160279-105":30,"detail-sidebar-cat-0-en-105":90},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":4,"category_id":11,"category_name":12,"doc_title":13,"doc_description":14,"doc_content":15,"file_id":16,"file_url":17,"file_type":18,"file_size":19,"view_count":4,"is_deleted":4,"is_public":20,"is_downloadable":20,"audit_status":20,"page_count":21,"language":22,"language_code":23,"site_id":24,"html_lang":23,"table_of_contents":25,"faqs":26,"seo_title":27,"seo_description":14,"update_tm":28,"read_time":29},160279,8796093062539,"8796093062539","",7,"Healthcare","PMAP Member Handbook - January 1, 2025","Member Handbook for Families and Children for the Prepaid Medical Assistance Program (PMAP) effective January 1, 2025. The handbook explains important information about health care services and provides customer service contacts including phone, TTY, mailing address, and toll-free numbers. It also includes civil rights notices stating discrimination is against the law and outlines rights and procedures to file discrimination complaints with UCare and relevant federal and Minnesota agencies.","Member Handbook \nFamilies and Children \nThis is also known as the \nPrepaid Medical Assistance Program (PMAP) January 1, 2025 \nThis booklet contains important information about your health care services. \nCustomer Service: \n8 am – 5 pm, Monday – Friday \n612-676-3200 or 1-800-203-7225 (this call is free) \nOr call our TTY number: \n612-676-6810 or 1-800-688-2534 (this call is free) \nUCare \nPO Box 52 \nMinneapolis, MN 55440-0052 \n[ucare.org](ucare.org) \nToll free 1-800-203-7225, TTY 1-800-688-2534 \nAttention. If you need free help interpreting this document, call the above number.ያስተውሉ፡ ካለምንም ክፍያ ይህንን ዶኩመንት የሚተረጉምሎ አስተርጓሚ ከፈለጉ ከላይ ወደተጻፈውየስልክ ቁጥር ይደውሉ። \nم􀀁حظة: إذا أردت مساعدة مجانية لترجمة هذه الوثيقة، اتصل على الرقم أع􀀁ه. \nသ􀀂ိ။ ဤ􀀃ာရ􀀄􀀅္􀀃ာ􀀂္􀀆􀀇􀀈ာ􀀇􀀈ခ􀀊ာသာ􀀋ပ􀀍ပ􀀇􀀋ခ􀀇 􀀈 􀀅ူ􀀈 􀀏ီိ 􀀈 ္ပပါ􀀅၊ \n􀀈ထ􀀅္ပါ􀀑ိ 􀀇 ပါ􀀂္􀀅ိိ 􀀍 ခၚိ ပါ။ \nkMNt’sMKal’. ebIG~k¨tUvkarCMnYyk~gkarbkE¨bäksarenHeday²tKit« sUmehATUrs&tamelxxagelI . ¬ \n請注意，如果您需要免費協助傳譯這份文件，請撥打上面的電話號碼。 \nAttention. Si vous avez besoin d’une aide gratuite pour interpréter le présent document, veuillez appeler au numéro ci-dessus. \nThov ua twb zoo nyeem. Yog hais tias koj xav tau kev pab txhais lus rau tsabntaub ntawv no pub dawb, ces hu rau tus najnpawb xov tooj saum toj no. \nymol.ymo;b.wuh>I zJerh>vd.b.w>rRpXRuvDvXw>uusd;xH0J'.vHm wDvHmrDwcgtHRM.\u003Cud;b. vDwJpdeD>*H>vXx;tHRM.wuh>I \n알려드립니다 . 이 문서에 대한 이해를 돕기 위해 무료로 제공되는도움을 받으시려면 위의 전화번호로 연락하십시오 . \nໂປຣດຊາບ . າຫາກ 􀀔່ ານ ອງການການຊ່ ວຍເ ອໃນການແປເອກະສານຟ ,ໂ 􀀔 ຣໄປ ໝາຍເລກ າງເ ງ. \nHubachiisa. Dokumentiin kun tola akka siif hiikamu gargaarsa hoo feete, lakkoobsa gubbatti kenname bilbili. \n່ \n່ \n􀀗ງ \nВнимание: если вам нужна бесплатная помощь в устном переводе данногодокумента, позвоните по указанному выше телефону. \nDigniin. Haddii aad u baahantahay caawimaad lacag-la’aan ah ee tarjumaadda (afcelinta) qoraalkan, lambarka kore wac. \nAtención. Si desea recibir asistencia gratuita para interpretar este documento, llame al número indicado arriba. \nChú ý . Nếu quý vị cần được giúp đỡ dịch tài liệu này miễn phí, xin gọi số bêntrên. LB2 (10-20) \nCB5 (MCOs) (10-2021) \nCivil Rights Notice \nDiscrimination is against the law. UCare does not discriminate on the basis of any of the following: \n• race \n• color \n• national origin \n• creed \n• religion \n• sexual orientation \n• public assistance status \n• age \n• disability (including physical or mental impairment) \n• sex (including sex stereotypes and gender identity) \n• marital status \n• political beliefs \n• medical condition \n• health status \n• receipt of health care services \n• claims experience \n• medical history \n• genetic information \nYou have the right to file a discrimination complaint if you believe you were treated in a discriminatory way by UCare. You can file a complaint and ask for help filing a complaint in person or by mail, phone, fax, or email at: \nUCare \nAttn: Appeals and Grievances PO Box 52 \nMinneapolis, MN 55440-0052 Toll Free: 1-800-203-7225 \nTTY: 1-800-688-2534 \nFax: 612-884-2021 \nEmail: [cag@ucare.org](cag@ucare.org) \nAuxiliary Aids and Services: UCare provides auxiliary aids and services, like qualified interpreters or information in accessible formats, free of charge and in a timely manner to ensure an equal opportunity to participate in our health care programs. Contact UCareat 612-676-3200 (voice) or 1-800-203-7225 (voice) , 612-676-6810 (TTY), or 1-800-688-2534 (TTY) . \nLanguage Assistance Services: UCare provides translated documents and spoken language interpreting, free of charge and in a timely manner, when language assistance services are necessary to ensure limited English speakers have meaningful access to our information and services. Contact UCareat 612- 676-3200 (voice) or 1-800-203-7225 (voice), 612-676-6810 (TTY), or 1-800-688- 2534 (TTY) . \nCivil Rights Complaints \nYou have the right to file a discrimination complaint if you believe you were treated in a discriminatory way by UCare. You may also contact any of the following agencies dire","cbCaijlb3e2f0M0u","https://ap.wps.com/l/cbCaijlb3e2f0M0u","pdf",1341571,1,80,"English","en",105,"# Customer service and language assistance\n# Civil Rights Notice and discrimination complaint rights\n## UCare complaint filing contacts\n## U.S. HHS Office for Civil Rights (OCR)\n## Minnesota Department of Human Rights (MDHR)\n## Minnesota Department of Human Services (DHS)","[{\"question\":\"What is the effective date and purpose of the PMAP Member Handbook?\",\"answer\":\"The handbook applies to PMAP starting January 1, 2025 and provides important information about health care services for members and families with children.\"},{\"question\":\"How can a member get help understanding the document for free?\",\"answer\":\"Members can call the listed customer service number or the TTY number for free language interpretation and help with understanding the document.\"},{\"question\":\"What should a member do if they believe they experienced discrimination?\",\"answer\":\"A member may file a discrimination complaint with UCare and also has the right to contact federal and Minnesota agencies to file a complaint.\"}]","PMAP Member Handbook - 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