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Starting in 2006, the company profiled entry-level roles with the ACT JobPro database, then partnered with Shelton State Community College and regional employers to create a Ready to Work program. The initiative delivered training aligned to ACT Curriculum and NCRC testing. Outcomes included a 40% improvement in workforce quality, a $2 million reduction in training costs over 10 years, and lower incumbent training time.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/phifer-inc-act-work-ready-communities-case-study/527595/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/phifer-inc-act-work-ready-communities-case-study/527595.png","ImageObject",300,407,{"name":92,"@type":93},"Oliver","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-10","2026-10-09",true,{"@type":102,"interactionType":103,"userInteractionCount":34},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What business challenge did Phifer face in West Alabama?","Question",{"text":112,"@type":113},"Phifer needed a robust, scalable system to reduce entry-level turnover and develop a talent pipeline, especially given that 50% of the region’s workforce was eligible to retire.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What solution did Phifer implement to address turnover and skills gaps?",{"text":117,"@type":113},"Phifer used ACT JobPro profiling and ACT WorkKeys, then partnered with Shelton State Community College and regional stakeholders to build the Ready to Work program aligned to the ACT Curriculum and NCRC testing.",{"name":119,"@type":110,"acceptedAnswer":120},"What measurable results did the Ready to Work program achieve?",{"text":121,"@type":113},"The program improved workforce quality by 40%, reduced training costs by $2 million over 10 years, lowered incumbent training time by 25%, increased attendance and punctuality by 15%, and reduced orientation instruction and testing time by 33%.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},527595,1791704754,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":34,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":14,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":24,"preview_page_count":4},8796095461610,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","READ MORE CASE STUDIES >  \nPhifer Inc. develops ready-to-work program to improve manufacturing workforce in Alabama  \nTo reduce turnover and train better-skilled entry-level workers, Phifer Inc. , in West Alabama, uses ACT WorkKeys® solutions to build a skilled regional workforce.  \nRESULTS:  \n$2 Million  \nreduction  \nin training costs  \n25%  \nreduction  \nin incumbent employee training time  \nWORKFORCE SOLUTIONS USED:  \nWK WorkKeys® KT KeyTrain®  \nNC NCRC®  \nJP Job Profiling  \nWR  \nACT Work Ready Communities  \n\n| Reducing entry-level job turnover\u003Cbr>THE BUSINESS CHALLENGE\u003Cbr>Phifer Incorporated is a leader in the insect screen, solar control fabrics, drawn wire, engineered products and designed fabrics industries. The manufacturing company employs 1,200 individuals in West Alabama.\u003Cbr>In 2006, Phifer began profiling their entry-level jobs using the ACT JobPro database and ACT WorkKeys to reduce turnover from 14% to 7% .\u003Cbr>With data showing that 50% of the region’s current workforce is eligible to retire, Phifer needed a robust, scalable system for developing a talent pipeline from entry-to senior-level jobs. | “\u003Cbr>Phifer began to use ACT WorkKeys ten years ago to help us cut our turnover in half,”said Russell Dubose, Human Resources Director, Phifer, Inc.“We then used the ACT WorkKeys system to develop our talent pipeline by leveraging the required skills information documented through the ACT job profile process and, working with Shelton State Community College, developed the Ready to Work program.”\u003Cbr>Russell DuBose\u003Cbr>Human Resources Director, Phifer Inc. |\n| --- | --- |\n\nWorkKeys® + NCRC® = Ready to Work  \nTHE SOLUTION  \nLeveraging what they had learned through job profiling, Phifer partnered with Shelton Community College as well as other regional stakeholders to develop a ready-to-work program to train better-skilled entry-level workers.  \nEmbedded in this program is training on measurements, lean manufacturing, workplace behavior, and the ACT Curriculum, which prepares participants to take the ACT WorkKeys tests and earn an ACT National Career Readiness Certificate™ (NCRC) .  \nPhifer joined 14 other West Alabama manufacturing employers in supporting these ACT solutions as a common language between education and work as part of the region’s Work Ready Communities initiative.  \n“  \nWe are a proud participant in ACT Work Ready Communities along with our education, workforce and other employers. Together, we are united in leveraging our resources to a common problem and are all seeing the successful outcome of what we can accomplish working together.”  \nRussell Dubose  \nHuman Resources Director, Phifer Inc.  \nSEGMENT OVERVIEW  \nWest Alabama Works is the primary workforce development organization in West Alabama Workforce Region 3, supporting employers like Phifer, as well as Mercedes-Benz and Michelin. Together with partners throughout the region, they focus on three key strategies—long-term talent pipeline development, immediate hiring needs, and retooling and retraining.  \nA skilled workforce  \nOUTCOMES  \n40% IMPROVEMENT IN THE QUALITY OF THE WORKFORCE AS A RESULT OF THE READYTO-WORK PROGRAM  \nTRAINING COST REDUCED BY $2 MILLION IN THE PAST 10 YEARS. INCUMBENT TRAINING TIME HAS ALSO BEEN REDUCED BY 25%  \nATTENDANCE AND PUNCTUALITY INCREASED BY 15% AND NEW EMPLOYEE ORIENTATION INSTRUCTION AND TESTING TIME DROPPED BY 33%  \nAdvancing careers, changing lives  \nPhifer has seen their more senior-level jobs evolve to require higher skills. They now also use ACT WorkKeys solutions to identify current workers who are ready for promotion. Upon completing on-the-job apprenticeships and training, employees have a better job, better wages, and an associate’s degree.  \n© 2017 by ACT, Inc. All rights [reserved. Go to workforce.act.org](reserved. Go to workforce.act.org) to read more examples and to learn how we can help your organization.  \nMS2074  \nACT WORK READY COMMUNITIES  \nWR ALABAMA  \nAlabama is proud to have numerous ACT Work R","cbCaidLqY2MscTPA","https://ap.wps.com/l/cbCaidLqY2MscTPA","pdf",223264,"English","# Workforce Solutions Used\n## Reducing Entry-Level Job Turnover\n## The Business Challenge\n## The Solution\n## Segment Overview\n## Outcomes\n## Advancing Careers, Changing Lives","[{\"question\":\"What business challenge did Phifer face in West Alabama?\",\"answer\":\"Phifer needed a robust, scalable system to reduce entry-level turnover and develop a talent pipeline, especially given that 50% of the region’s workforce was eligible to retire.\"},{\"question\":\"What solution did Phifer implement to address turnover and skills gaps?\",\"answer\":\"Phifer used ACT JobPro profiling and ACT WorkKeys, then partnered with Shelton State Community College and regional stakeholders to build the Ready to Work program aligned to the ACT Curriculum and NCRC testing.\"},{\"question\":\"What measurable results did the Ready to Work program achieve?\",\"answer\":\"The program improved workforce quality by 40%, reduced training costs by $2 million over 10 years, lowered incumbent training time by 25%, increased attendance and punctuality by 15%, and reduced orientation instruction and testing time by 33%.\"}]","Phifer Inc. - ACT Work Ready Communities Case Study | PDF",1791514603]