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We provide content, assessment and digital services to schools, colleges and universities, as well as professional and vocational education to learners to help increase their skills and lifelong employability prospects. We believe that wherever learning flourishes so do people.  \nThis specification is Issue 2. We will inform centres of any changes to this issue.  \nThe latest issue can be found on our website.  \nReferences to third-party material made in this specification are made in good faith. Pearson does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.)  \nAll information in this specification is correct at time of publication.  \nPublication code: VQ000263  \nAll the material in this publication is copyright © Pearson Education Limited 2024  \nSummary of changes for Pearson BTEC Level 3 Diploma in Healthcare Support Specification Issue 2  \n\n| Summary of changes made between Issue 1 and this Issue 2 | Page number |\n| --- | --- |\n| The structure table has been amended to include three units added for the Diagnostic Imaging Support Pathway in the Senior Healthcare Support Worker Apprenticeship Framework:\u003Cbr>Unit 164: Working in the Diagnostic Imaging Environment\u003Cbr>Unit 165: Imaging Procedures, Indications and Contraindication\u003Cbr>Unit 166: Imaging Science and Legislation | 15 |\n| Section 10: Malpractice\u003Cbr>This section has been updated for clarification. | 107−109 |\n| Annexe B: Guidance for Centres on Unit Combination Choices. Guidance on unit combination choices has been added for the Diagnostic Imaging Support Pathway. | 127 |\n\nContents  \n1 Introducing the qualification 1  \nWhat are Pearson competence-based qualifications? 1  \nQualification purpose 1  \nIndustry support and recognition 2  \nFunding 2  \nRelationship with previous qualifications 2  \nRelationship with National Occupational Standards (NOS) 3  \nRelationship with IfATE’s Digital Skills and Sustainability Frameworks 3  \n2 Qualification summary and key information 4  \n3 Qualification structure 5  \nPearson BTEC Level 3 Diploma in Healthcare Support 5  \n4 Assessment requirements 16  \nAssessment Principles 16  \nLanguage of assessment 16  \nInternal assessment 16  \nPresenting evidence 17  \nAssessment of knowledge and understanding 17  \nAssessor requirements 18  \n5 Centre recognition and approval 19  \nApprovals agreement 19  \nCentre resource requirements 20  \n6 Access to qualifications 21  \nAccess to qualifications for learners with disabilities or specific needs 21  \nReasonable adjustable and special consideration 21  \n7 Quality assurance of centres 22  \n8 Units 23  \nUnit 1: Promote Personal Development in Care settings 24  \nUnit 2: Safeguarding and Protection in Care Settings 28  \nUnit 3: Promote Health, Safety and Wellbeing in Care Settings 34  \nUnit 4: Understand Mental Ill Health 39  \nUnit 5: Effective Communication in Care Settings 43  \nUnit 6: Responsibilities of a Senior Healthcare Support Worker 49  \nUnit 7: Promote Effective Handling of Information in Care Settings 53  \nUnit 8: Maintain Infection Prevention and Control in a Care Setting 56  \nUnit 9: Cleaning, Decontamination and Waste Management 60  \nUnit 10: Duty of Care in Care Settings 64  \nUnit 11: Promote Equality and Inclusion in Care Settings 67  \nUnit 12: Person-Centred Practice, Choice and Independence 71  \nUnit 13: Study Skills for Senior Healthcare Support Workers 77  \nUnit 14: Communicate with Individuals about Promoting Their Health and Wellbeing 87  \nUnit 15: Maintaining Quality Standards in the Health Sector 90  \nUnit 16: Service Improvement within the Health Sector 93  \nUnit 17: ","cbCaieU8SHmxfyRO","https://ap.wps.com/l/cbCaieU8SHmxfyRO","pdf",830093,157,"English","# 1 Introducing the qualification\n## What are Pearson competence-based qualifications?\n## Qualification purpose\n## Industry support and recognition\n## Funding\n## Relationship with previous qualifications\n## Relationship with National Occupational Standards (NOS)\n## Relationship with IfATE’s Digital Skills and Sustainability Frameworks\n# 2 Qualification summary and key information\n# 3 Qualification structure\n## Pearson BTEC Level 3 Diploma in Healthcare Support\n# 4 Assessment requirements\n## Assessment Principles\n## Language of assessment\n## Internal assessment\n## Presenting evidence\n# 5 Centre recognition and approval\n## Approvals agreement\n## Centre resource requirements\n# 6 Access to qualifications\n## Access for learners with disabilities or specific needs\n## Reasonable adjustments and special consideration\n# 7 Quality assurance of centres\n# 8 Units\n## Unit 1: Promote Personal Development in Care settings\n## Unit 2: Safeguarding and Protection in Care Settings\n## Unit 3: Promote Health, Safety and Wellbeing in Care Settings\n## Unit 4: Understand Mental Ill Health\n## Unit 5: Effective Communication in Care Settings\n## Unit 6: Responsibilities of a Senior Healthcare Support Worker\n## Unit 7: Promote Effective Handling of Information in Care Settings\n## Unit 8: Maintain Infection Prevention and Control in a Care Setting\n## Unit 9: Cleaning, Decontamination and Waste Management\n## Unit 10: Duty of Care in Care Settings\n## Unit 11: Promote Equality and Inclusion in Care Settings\n## Unit 12: Person-Centred Practice, Choice and Independence\n## Unit 13: Study Skills for Senior Healthcare Support Workers\n## Unit 14: Communicate with Individuals about Promoting Their Health and Wellbeing\n## Unit 15: Maintaining Quality Standards in the Health Sector\n## Unit 16: Service Improvement within the Health Sector\n## Unit 17: Provide Support to Manage Pain and Discomfort\n## Unit 18: Contribute to Monitoring the Health of Individuals Affected by Health Conditions\n## Unit 19: Undertake Physiological Measurements\n# 9 Appeals\n# 10 Malpractice\n## Dealing with malpractice in assessment\n## Learner malpractice\n## Teacher/centre malpractice\n## Sanctions and appeals\n# 11 Further information and publications\n# 12 Glossary\n## Section A – General terminology used in specification\n## Section B – Command verbs used in knowledge and understanding criteria\n# Annexe A: Assessment Principles\n# Annexe B: Guidance for centres on unit combination choices\n# Annexe C: Coverage of the new Level 3 Healthcare Support Worker Apprenticeship Standard","[{\"question\":\"What is the purpose of the Pearson BTEC Level 3 Diploma in Healthcare Support (Issue 2)?\",\"answer\":\"It is designed for learners who work in, or want to work in, the health sector. The qualification supports development of knowledge, skills, and behaviours aligned to workplace competence requirements.\"},{\"question\":\"What are the key changes introduced in Issue 2 compared with Issue 1?\",\"answer\":\"Issue 2 adds three units for the Diagnostic Imaging Support Pathway, updates Section 10 (Malpractice) for clarification, and adds Annexe B guidance covering unit combination choices for that pathway.\"},{\"question\":\"How does the specification handle malpractice and appeals?\",\"answer\":\"It includes separate coverage for dealing with malpractice in assessment, learner malpractice, and teacher/centre malpractice, followed by sanctions and appeals procedures.\"}]","Pearson BTEC Level 3 Diploma in Healthcare Support - Specification - Issue 2 | PDF",1792473243,396]