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The book frames OM as a cross-department capability that shapes every functional area, from accounting and finance to marketing and purchasing. It addresses the specific teaching challenges of introductory OM courses, where most students come from diverse business disciplines or are undecided majors with limited OM knowledge. 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DAN REID  \nAssociate Professor Emeritus  \nPeter T. Paul College of Business and Economics University of New Hampshire  \nNA DA R . SANDERS  \nDistinguished Professor of Supply Chain Management D’Amore-McKim School of Business Northeastern University  \nVice President – BEC Product Portfolio: Nancy Gerome Director – Portfolio Management: Lise Johnson  \nEditors: Jennifer Manias/Julia Chase  \nEditorial Assistant: Campbell McDonald  \nProduct Marketing Manager: Maya Condos  \nCustomer Insights Manager: Francesca Baratta  \nSr. Manager, Course Development & Production:  \nKaren Staudinger  \nSr. Course Production Operations Specialist:  \nJoanna Vieira  \nSr. Creative Product Designer: Thomas Nery  \nCover Photo: cinoby/E+/Getty Images  \nThis book was set in 9.5/12.5 STIX Two Text Regular at Lumina Datamatics®, Inc.  \nWiley is a global leader in research and education, unlocking human potential by enabling discovery, powering education, and shaping workforces. For over 200 years, Wiley has fueled the world’s knowledge ecosystem. Today, our high-impact content, platforms, and services help researchers, learners, institutions, and corporations achieve their goals [in an ever-changing world. Visit us at Wiley.com](in an ever-changing world. Visit us at Wiley.com).  \nCopyright © 2023 by John Wiley & Sons, Inc.  \nAll rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher or authorization through payment of the appropriate per copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923,(978) 750-8400, fax (978) 646-8600. Visit us at [http://www.wiley.com/permissions](http://www.wiley.com/permissions) to request permission for re-use or reproduction of Wiley content.  \nReaders should be aware that websites listed in this work may have changed or disappeared between when this work was written and when it is read. Neither the publisher nor authors shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.  \nEvaluation copies are provided to qualified academics and professionals for review purposes only, for use in their courses during the next academic year. These copies are licensed and may not be sold or transferred to a third party. Upon completion of the review period, please return the evaluation copy to Wiley. Return [instructions and a free of charge return shipping label are available at www.wiley.com/go/returnlabel. If you](instructions and a free of charge return shipping label are available at www.wiley.com/go/returnlabel. If you)[ ](instructions and a free of charge return shipping label are available at www.wiley.com/go/returnlabel. If you)have chosen to adopt this textbook for use in your course, please accept this book as your complimentary desk copy. Outside of the United States, please contact your local representative.  \nEPUB ISBN: 978-1-119-90547-9  \nThe inside back cover will contain printing identification and country of origin if omitted from this page. In addition, if the ISBN on the cover differs from the ISBN on this page, the one on the cover is correct.  \nLibrary of Congress Cataloging-in-Publication Data  \nNames: Reid, R. Dan (Robert Dan), 1949-author. | Sanders, Nada R., author.  \nTitle: Operations management : an integrated approach / R. Dan Reid, Nada  \nR. Sanders.  \nDescription: Eighth Edition. | Hoboken, NJ : Wiley, 2023. | Revised edition of the authors’ Operations management, 2019.  \nIdentifiers: LCCN 2022051302 (print) | LCCN 2022051303 (ebook) | ISBN  \n9781119905523 (hardback) | ISBN 9781119905509 (adobe pdf) | ISBN 9781119905479 (epub)","cbCaiqNLmRISokBs","https://ap.wps.com/l/cbCaiqNLmRISokBs","pdf",29993209,756,"English","# From the Authors\n## The changing competitive environment\n## OM as a cross-functional capability\n## Teaching the introductory OM course","[{\"question\":\"Why is operations management considered critical in the current business environment?\",\"answer\":\"Operations management helps companies succeed amid rapid global changes such as technology advances, sustainability requirements, AI and analytics, and pandemic-related impacts.\"},{\"question\":\"How does the book describe the scope of operations management across an organization?\",\"answer\":\"Operations management concepts extend beyond a single department, influencing every functional aspect of the organization, including accounting, finance, human resources, IT, marketing, and purchasing.\"},{\"question\":\"What teaching challenges does the book target for introductory OM courses?\",\"answer\":\"It addresses the difficulty of teaching foundational OM to students who typically are not operations management majors and often have limited prior knowledge, while also helping them see OM’s impact on the whole business.\"}]","Operations Management - An Integrated Approach - Eighth Edition | PDF",1905]