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Explains what a transcript contains across multiple study programmes, eligibility and withholding of issuance for unresolved obligations, application fees and mailing options, normal processing time and record reconstruction for earlier graduates, and delivery to World Education Services via the online channel. Includes guidance on graduate logins, uploading identity and attachments, viewing application status, closing or starting new applications, and choosing mail delivery or in-person collection with required details.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/online-transcript-application-instruction-and-user-guide/496758/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/online-transcript-application-instruction-and-user-guide/496758.png","ImageObject",300,407,{"name":92,"@type":93},"EvelynWrites","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-08","2026-10-02",true,{"@type":102,"interactionType":103,"userInteractionCount":52},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What does the transcript include if a student attended more than one study programme?","Question",{"text":112,"@type":113},"All courses of study and examination results, if applicable, are printed on the same document.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"When can the university withhold issuance of a transcript?",{"text":117,"@type":113},"Issuance may be withheld if the student has fees or any other debt to the University, or has failed to discharge all obligations.",{"name":119,"@type":110,"acceptedAnswer":120},"How long does it take to process a transcript application?",{"text":121,"@type":113},"Normal processing time is 10 working days excluding Saturdays, Sundays, and public holidays; fresh graduates may need longer time for final examination results and honours classification.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},496758,1791097742,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":52,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},687212989558,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","INSTRUCTION AND USER GUIDE – ONLINE TRANSCRIPT APPLICATION  \nINSTRUCTIONS TO APPLICANTS  \nA transcript is a student's full academic record in this University. If a student has attended more than one study programme, all courses of study and examination results, if appropriate, will be printed on the same document. The University reserves the right to withhold issuance of transcript to a student owing fees or any other debt to the University, or who has failed to discharge all obligations towards the University.  \nAPPLICATION FEE  \nHK$40 per copy (inclusive of postage by ordinary mail) . For document(s) to be sent by registered post, an additional $20 will be charged per mailing address. All fees paid are NOT refundable.  \nPROCESSING TIME  \nThe normal processing time is 10 working days (excluding Saturday, Sunday and public holidays) . Uncollected document(s) will be destroyed 3 months after the date of issue. Transcripts for fresh graduates will require a longer processing time to include the final examination results and the class of honours attained, if applicable. Students are responsible for ensuring that their overall results have been formally announced before submitting an application for a transcript to the Academic Services Office. For students who have graduated in or before 1993, a longer processing time may be required as most of the records have to be re-constructed into a computerized format.  \nTranscript(s) to be sent to World Education Services (WES)  \nThe University will send electronic copy in lieu of the hard copy directly to WES through their online channel. Please choose ordinary mail, mark WES on the address label and provide your reference number with WES for our processing.  \nPERSONAL INFORMATION COLLECTION STATEMENT  \nAvailable at [http://www.ase.hku.hk/doc/PICS_159_716.pdf](http://www.ase.hku.hk/doc/PICS_159_716.pdf)  \nLOGIN PAGE FOR GRADUATES  \nIf you apply for transcript via HKU Portal, please go to page 5.  \n| | Please input your graduate account user name and password |\n| --- | --- |\n\nIf you do not have a graduate email account or have forgotten the password, please click to create an account or to reset the password.  \nIf you have chosen “View Application Status” in page 2, you will see your previous transcript application record(s), if any. Please refer to the “Remark on Application Status” below for the progress of your application(s) or other information.  \nIf there is no previous application, the message “No online application received” will be shown.  \nAfter you have chosen “New Application”, please upload your HKID card or passport in this page.  \nPlease choose a file from your device and click “Upload and Continue” to upload the file  \nFOR CURRENT STUDENTS WHO HAVE LOGGED IN VIA HKU PORTAL ACCOUNT  \nFor current students who have logged in via HKU Portal Account, the online application forms can be found under SIS Menu > Online Applications. Please click “Application for Transcript”.  \nThe following pages (pages 7 – 17) are demonstration of submitting a new application  \nIf you wish to close the application and to continue at a later stage, click “Close Online Application”  \nPlease choose the collection method: By mail OR Collect in person  \n| | Please upload the “Attachment” here if you have chosen “Yes” for “Attachment(s) tobe included in transcript(s)” |\n| --- | --- |\n\nOnce the “Attachment” is successfully uploaded, the upload details will be shown here  \nClick “Save and Continue” if you have no further amendment to the application  \nIf you have chosen “Collection in Person from the Academic Services Office”, please fill in the required information in this page.  \nIf you wish to enclose an attachment to your transcript, please choose “Yes” and click “Request for transcript form” for the details.","cbCairaY5Uo7ZMIO","https://ap.wps.com/l/cbCairaY5Uo7ZMIO","pdf",1192954,17,"English","# Instructions to Applicants\n# Application Fee\n# Processing Time\n# Sending Transcripts to WES\n# Personal Information Collection Statement\n# Online Login and Application Flow\n## Upload Identity and Attachments\n## View Application Status and Submit New Application\n## Choose Collection Method","[{\"question\":\"What does the transcript include if a student attended more than one study programme?\",\"answer\":\"All courses of study and examination results, if applicable, are printed on the same document.\"},{\"question\":\"When can the university withhold issuance of a transcript?\",\"answer\":\"Issuance may be withheld if the student has fees or any other debt to the University, or has failed to discharge all obligations.\"},{\"question\":\"How long does it take to process a transcript application?\",\"answer\":\"Normal processing time is 10 working days excluding Saturdays, Sundays, and public holidays; fresh graduates may need longer time for final examination results and honours classification.\"}]","Online Transcript Application - Instruction and User Guide | PDF",1790939579,43]