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It states certificates are retained by the University for seven years, outlines when mail posting or delegate collection becomes available after the Congregation ceremony, and describes processing and delivery timelines. It details application fees for specific postal providers, payment requirements, and change/refund restrictions, and notes verification documents for delegates during office hours. Guidance also covers tracking progress and managing application summaries and uploads.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/online-application-for-collection-of-certificate-by-mail-or-via-a-delegate-instructions-to-applicants/496794/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/online-application-for-collection-of-certificate-by-mail-or-via-a-delegate-instructions-to-applicants/496794.png","ImageObject",300,407,{"name":92,"@type":93},"The weather in my hometown","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-05","2026-10-02",true,{"@type":102,"interactionType":103,"userInteractionCount":29},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"How long will the University keep the certificates for collection?","Question",{"text":112,"@type":113},"The University will keep the certificate(s) for seven years for your collection.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What payment and application conditions are required for mail posting?",{"text":117,"@type":113},"Mail posting is processed only with a successful online application and full payment by credit card. After submission, changes or alternative arrangements are not accepted and fees paid are not refunded.",{"name":119,"@type":110,"acceptedAnswer":120},"What documents must a delegate provide to collect a certificate?",{"text":121,"@type":113},"The delegate must present a printed copy of the Application Summary and the delegate’s original HKID card or passport for verification; an electronic copy is not accepted.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},496794,1791330624,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":29,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},1374408744247,"https://ap-avatar.wpscdn.com/avatar/14001251d37d565ec6f?x-image-process=image/resize,m_fixed,w_180,h_180&k=1790672120290115972","INSTRUCTION AND USER GUIDE – ONLINE APPLICATION FOR COLLECTION OF CERTIFICATE BY MAIL OR VIA A DELEGATE  \nINSTRUCTIONS TO APPLICANTS  \nThe Certificate(s) will be kept in the University for SEVEN years for your collection. If you are unable to collect your certificate(s) in person, you may request the University to despatch the certificate(s) to you by mail or you can appoint an authorized delegate to collect the certificate(s) on your behalf. The “Online Application for Collection of Certificate” is to facilitate graduates to submit online application for mail posting or the collection of certificate(s) via an authorized delegate. Please note that the University accepts no responsibility for any loss or damage of certificate(s) during collection or delivery. You are strongly advised to collect the certificate(s) yourself.  \nThe University reserves the right to withhold the collection of certificate(s) to graduate owing fees or any other debt to the University, or who has failed to discharge all obligations towards the University.  \nAPPLICATION FEE  \nApplication fee is required for mail posting and the fee will be charged per mailing address according to the mailing destination and the service provider. Please click the URLs below for details of the application fee and other mailing information:  \nApplication fee for Hong Kong Post ( Update on postal service)  \nApplication fee for S. F. Express ( Estimated mail delivery time – mail will primarily be sent by Economy Express )  \nThe University will only process mail posting request with successful online application AND full payment by credit card. Once successful application(s) is/are submitted , request for changes or alternative arrangement will NOT be accepted and all fees paid will NOT be refunded.  \nFor certificate(s) to be collected by an authorized delegate, no application fee is required.  \nPROCESSING TIME  \nFor fresh graduates, the certificate(s) will start to be despatched or be available for collection by authorized delegate AFTER the Congregation ceremony according to the schedule as specified in Arrangement for the Collection of Graduation Certificate.  \nFor mailing request, the normal processing time is 10 working days (excluding Saturday, Sunday and public holidays) and the certificate will be despatched to you when ready. Longer processing time is required during the peak seasons of July to September and November to January. The mail delivery time depends on your choice of service provider.  \nFor collection of certificate(s) by an authorized delegate, after successful submission of the online application, your delegate can collect your certificate(s) atthe Academic Services Office, Room G-04, Ground Floor, Run Run Shaw Building, Main Campus during office hours\\# (or for fresh graduates, at a designated venue AFTER the Congregation ceremony according to the Arrangement for the Collection of Graduation Certificate) . Your delegate is required to present 1) a printed copy of the Application Summary and 2) his/her original HKID card/passport as specified in this Application Summary (electronic copy of the HKID card/passport is NOT accepted) for verification when collecting the certificate(s) on your behalf.  \nYou may keep track of the progress of your application under “View application status” in the Graduate platform or under “Application Record” in the First page of the online application system.  \n\\# Academic Services Office  \nRoom G-04, Ground Floor, Run Run Shaw Building The University of Hong Kong  \nPokfulam, Hong Kong  \nOffice hours:  \nMonday-Friday: 9 a. m.-5:30 p. m.  \nSaturday: 9 a. m.-12:30 p. m.  \nClosed on Sunday, Public Holidays and University Holidays (i.e. Christmas Eve, New Year's Eve (p. m. ), The day preceding Lunar New Year (p. m. ) and Foundation Day (March 16)) .  \nPERSONAL INFORMATION COLLECTION STATEMENT  \nAvailable at [http://www.ase.hku.hk/doc/PICS_159_716.pdf](http://www.ase.hku.hk/doc/PICS_159_716.pdf)  \nIf you have chosen “View Applicati","cbCaii3dKbTcv50l","https://ap.wps.com/l/cbCaii3dKbTcv50l","pdf",1814639,21,"English","# Instructions to Applicants\n## Certificate retention and collection options\n## Application fee and payment requirements\n## Processing time and delivery timeline\n## Delegate collection requirements\n## Application tracking and managing the application summary","[{\"question\":\"How long will the University keep the certificates for collection?\",\"answer\":\"The University will keep the certificate(s) for seven years for your collection.\"},{\"question\":\"What payment and application conditions are required for mail posting?\",\"answer\":\"Mail posting is processed only with a successful online application and full payment by credit card. After submission, changes or alternative arrangements are not accepted and fees paid are not refunded.\"},{\"question\":\"What documents must a delegate provide to collect a certificate?\",\"answer\":\"The delegate must present a printed copy of the Application Summary and the delegate’s original HKID card or passport for verification; an electronic copy is not accepted.\"}]","Online Application for Collection of Certificate by Mail or via a Delegate - Instructions to Applicants | PDF",1790940073,53]