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The report summarizes national and state growth projections for the profession and highlights how Massachusetts regulations expand certified medical assistants’ authorization to administer immunizations. Findings also address credential preferences among employers and outline workforce challenges and recommendations for program planning.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/occupational-gap-analysis-report-2019-medical-assistant-overview/502541/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/occupational-gap-analysis-report-2019-medical-assistant-overview/502541.png","ImageObject",300,407,{"name":92,"@type":93},"Anna Hans","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-24","2026-10-03",true,{"@type":102,"interactionType":103,"userInteractionCount":52},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What workforce growth projections does the report cite for medical assistants?","Question",{"text":112,"@type":113},"The report states that the U.S. Bureau of Labor Statistics forecasts national growth of 29% for medical assistants between 2016 and 2026. It also notes statewide growth projections of approximately 22%.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How do Massachusetts regulations affect the role of certified medical assistants?",{"text":117,"@type":113},"The report explains that Massachusetts regulations authorize certified medical assistants, who graduate from CAAHEP- or ABHES-affiliated programs, to administer immunizations. This expansion affects how medical assistant programs are designed and delivered.",{"name":119,"@type":110,"acceptedAnswer":120},"What did the survey methodology include in March 2019?",{"text":121,"@type":113},"In March 2019, the Allied Health Collaborative developed and distributed two medical assistant surveys: a full-version for large employers (200+ employees) and a short-version for nonmember organizations. Responses were collected via email, regular mail, and facsimile.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},502541,1791226746,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":52,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145},5909892332657,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","Occupational Gap Analysis Report 2019  \nMedical Assistant  \nOccupational Gap Analysis Report: Medical Assistant  \nContents  \nIntroduction ...................................................................................................................................... 1  \nMethodology .................................................................................................................................... 1  \nSummary of Findings ......................................................................................................................... 2  \nNational and State Data ..................................................................................................................... 3  \nRegional Data .................................................................................................................................... 5  \nWorkforce Challenges ........................................................................................................................ 6  \nJob Supply, Job Postings, and Hiring Projections .................................................................................. 8  \nCertification and Degree Programs ..................................................................................................... 9  \nCredentialing..................................................................................................................................... 9  \nRecruitment Length and Sources ...................................................................................................... 10  \nHiring Process ................................................................................................................................. 12  \nWages and Employee Benefits ......................................................................................................... 13  \nOrientation and Staff Development .................................................................................................. 14  \nWorkforce Intervention Examples .................................................................................................... 16  \nConclusions and Recommendations.................................................................................................. 17  \nAppendix: Summary on Credentialing Agencies for Medical Assistants ............................................... 19  \nThe US Bureau of Labor Statistics forecasts that the medical assistant workforce is projected to grow nationally, by 29% between the years 2016-2026. Statewide, the growth projections are approximately 22% . Regionally, the employer and academic institutions that make up the Healthcare Workforce Partnership of Western Massachusetts are largely impacted by the growing need for medical assistants. Additionally, new federal and state updates to the scope of work for medical assistants (MAs) impact how MAs are trained and the qualifications necessary for them to conduct specific tasks in the clinical setting.  \nNew Massachusetts state regulations specify that medical assistants who graduate from a Commission on Accreditation of Allied Health Education Program (CAAHEP) or the Accrediting Bureau of Health Education (ABHES) program and are “certified”, are authorized to administer immunizations. This new scope of work expansion for medical assistants directly impacts how MA programs are developed and delivered. Recently, multiple national organizations have developed a range of new certification programs for medical assistants. These programs make up a lengthy menu of options for incumbent workers and new medical assistant graduates to select from for their credentials. According to employers, not all credentials are equal. Many of the large organizations “require” or often times“prefer” certain industry credentials upon hire.  \nAs a result of these shifts, the Allied Health Collaborative, a sub-group of the Healthcare Workforce Partnership of Western Massachusetts, designated th","cbCaihVUVOYclK5R","https://ap.wps.com/l/cbCaihVUVOYclK5R","pdf",1769200,22,"English","# Introduction\n## Methodology\n# Summary of Findings\n## National and State Data\n## Regional Data\n## Workforce Challenges\n## Job Supply, Job Postings, and Hiring Projections\n## Certification and Degree Programs\n## Credentialing\n## Recruitment Length and Sources\n## Hiring Process\n## Wages and Employee Benefits\n## Orientation and Staff Development\n## Workforce Intervention Examples\n# Conclusions and Recommendations\n## Appendix: Summary on Credentialing Agencies for Medical Assistants","[{\"question\":\"What workforce growth projections does the report cite for medical assistants?\",\"answer\":\"The report states that the U.S. Bureau of Labor Statistics forecasts national growth of 29% for medical assistants between 2016 and 2026. It also notes statewide growth projections of approximately 22%.\"},{\"question\":\"How do Massachusetts regulations affect the role of certified medical assistants?\",\"answer\":\"The report explains that Massachusetts regulations authorize certified medical assistants, who graduate from CAAHEP- or ABHES-affiliated programs, to administer immunizations. This expansion affects how medical assistant programs are designed and delivered.\"},{\"question\":\"What did the survey methodology include in March 2019?\",\"answer\":\"In March 2019, the Allied Health Collaborative developed and distributed two medical assistant surveys: a full-version for large employers (200+ employees) and a short-version for nonmember organizations. Responses were collected via email, regular mail, and facsimile.\"}]","Occupational Gap Analysis Report 2019 - Medical Assistant - Overview | PDF",1791035880,55]