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It outlines the operational requirements for leadership, the purpose of strategic direction and administrative systems, and how effective leaders build positive workplace cultures that support collaborative, reflective professional learning. 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\nThe best start in [life | www.acecqa.gov.au](life | www.acecqa.gov.au)  \n Contents  \n\n| Overview | 4 |\n| --- | --- |\n| Background | 8 |\n| What the leadership and service management standards are aiming to achieve | 8 |\n| Operational requirements – leadership and service management | 9 |\n| Effective leadership in education and care settings | 11 |\n| Leadership in education and care settings – research and theory | 14 |\n| Links to the learning frameworks and implications for practice | 20 |\n| Jurisdictional information on compliance and enforcement actions | 22 |\n| Leadership and service management (Quality Area 7)– differences according to jurisdiction, service sub-type, management type, socioeconomic status and remoteness classification 24 |  |\n| Quality Area 7 in context | 25 |\n| Quality Area 7 by service sub-type | 26 |\n| Quality Area 7 by provider management type | 28 |\n| Quality Area 7 by SEIFA ranking | 30 |\n| Quality Area 7 by remoteness | 31 |\n| Quality Area 7 by jurisdiction | 32 |\n| Quality Area 7 by standard | 34 |\n| Quality Area 7 by element | 35 |\n| Case studies | 36 |\n| Examples of evidence collected by authorised officers | 36 |\n\n2  \nThe best start in [life | www.acecqa.gov.au](life | www.acecqa.gov.au)  \n Contents  \n\n| Conclusion | 47 |\n| --- | --- |\n| Implications and future directions | 48 |\n| References | 51 |\n| Appendix A | 54 |\n| Responsibilities of the approved provider, nominated supervisor and FDC educator in relation to leadership and service management | 54 |\n| Appendix B | 57 |\n| Limitations of the findings | 57 |\n\nSuggested citation: Australian Children’s Education and Care Quality Authority (ACECQA) (2017) Occasional paper 5: Leadership and management in education and care services.  \n3  \nThe best start in [life | www.acecqa.gov.au](life | www.acecqa.gov.au)  \n Overview  \nThis occasional paper is the fifth in a series on the National Quality Framework (NQF) . It offers detailed insights into education and care service quality ratings for leadership and service management – Quality Area 7 of the National Quality Standard (NQS) . The focus of this quality area is on effective leadership and management systems that contribute to quality environments forchildren’s learning and development.  \nThe NQS rating system  \nA service’s overall rating is based on:  \n■ 58 Elements, which are assessed as Met or Not Met  \n■ 18 Standards, which are rated on the four point scale below  \n■ 7 Quality Areas, which are also rated on the four point scale below.  \nStandards, quality areas and the overall quality rating are assessed on a four point scale (Figure 1):  \n■ Exceeding NQS  \n■ Meeting NQS  \n■ Working Towards NQS  \n■ Significant Improvement Required.  \nIn addition, a provider with a service that has an overall rating of Exceeding NQS may choose to apply to ACECQA to be assessed for the Excellent rating.  \nFigure 1 The NQS rating system  \nSignificant Improvement Required  \nService does not meet one of the seven quality areas or a section of the legislation and there is an unacceptable risk to the safety, health and wellbeing of children. The regulatory authority will take immediate action.  \nWorking Towards National Quality Standard  \nService provides a safe education and care program, but there are one or more areas identified for improvement.  \nRATED  \nWORKING TOWARDS  \nNATIONAL QUALITY STANDARD  \nMeeting National Quality Standard  \nService meets the National Quality Standard. Service provides quality education and care in all seven quality areas.  \nExceeding National Quality Standard  \nService goes beyond the requirements of the National Quality Standard in at least four of the seven quality areas.  \nRATED  \nMEETING  \nNATIONAL QUALITY STANDARD  \nEXCEEDING   \nExcellent  \nService promotes exceptional education and care, demonstrates sector leadership, and is co","cbCaipUVFvpmBdMi","https://ap.wps.com/l/cbCaipUVFvpmBdMi","pdf",964397,61,"English","# Overview\n## Background\n## What the leadership and service management standards are aiming to achieve\n## Operational requirements – leadership and service management\n## Effective leadership in education and care settings\n## Leadership in education and care settings – research and theory\n## Links to the learning frameworks and implications for practice\n## Jurisdictional information on compliance and enforcement actions\n## Conclusion\n## Implications and future directions\n## References\n## Appendix A\n## Appendix B","[{\"question\":\"What does Quality Area 7 focus on in the National Quality Standard?\",\"answer\":\"Quality Area 7 focuses on effective leadership and management systems that contribute to quality environments for children’s learning and development.\"},{\"question\":\"How is a service’s overall rating determined in the NQS system?\",\"answer\":\"Overall ratings are based on 58 Elements assessed as Met or Not Met, 18 Standards rated on a four-point scale, and 7 Quality Areas rated on the same four-point scale.\"},{\"question\":\"What role does an educational leader play under the NQF?\",\"answer\":\"Services are required to appoint an educational leader who is suitably qualified and experienced, responsible for leading the development and implementation of educational programs at the service.\"}]","Occasional paper 5 - Leadership and management in education and care services | PDF",1792044309,154]