[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-502521-105":3,"detail-sidebar-cat-0-en-105":81,"doc-detail-502521-en":130},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","nurse-aide-registry-faq","Nurse Aide Registry - FAQ","","Frequently asked questions explain how Indiana Nurse Aide Registry changes, updates, and verification processes work for certified nurse aides, home health aides, and qualified medication aides. Guidance covers name changes and address updates, finding certification numbers, and reactivating expired credentials based on time since expiration. It also outlines steps to certify out-of-state candidates, reporting misconduct and complaint procedures, hiring requirements for facilities, and how to obtain a pocket card or print license status.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/healthcare/","Healthcare",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/nurse-aide-registry-faq/502521/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/nurse-aide-registry-faq/502521.png","ImageObject",300,407,{"name":42,"@type":43},"McQueen","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-11-10","2026-10-03",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",7,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"How do I change my name on the Nurse Aide Registry?","Question",{"text":63,"@type":64},"Submit a written request with an official name change document (court order, marriage certificate, or divorce decree), your nurse aide/home health aide/QMA certification number, and your current phone, email, and address. Send documentation by fax, email, or mail to the Indiana Department of Health.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"How can I change my address on the Nurse Aide Registry?",{"text":68,"@type":64},"Address changes are not accepted by phone. Update online at mylicense.in.gov, email an address change to aides@isdh.in.gov, or fax the address change to 317-233-7750.",{"name":70,"@type":61,"acceptedAnswer":71},"What should I do if my certification expired?",{"text":72,"@type":64},"If expired 8 months or less, create an Access Indiana account by logging into mylicense.in.gov using the Login with Access Indiana authentication button. If expired more than 8 months, the expired renewal form must be completed by your employing facility and submitted to aides@isdh.in.gov. If you are in Registry History status, contact the Registry at aides@isdh.in.gov.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},502521,1791732032,{"code":4,"msg":82,"data":83},"success",[84,88,92,96,101,106,109,114,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":89,"show_sort_weight":90,"slug":91},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":93,"show_sort_weight":94,"slug":95},"Exam",70,"exam",{"id":97,"doc_module":4,"doc_module_name":25,"category_name":98,"show_sort_weight":99,"slug":100},5,"Comic",60,"comic",{"id":102,"doc_module":4,"doc_module_name":25,"category_name":103,"show_sort_weight":104,"slug":105},6,"Technology",50,"technology",{"id":55,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":107,"slug":108},40,"healthcare",{"id":110,"doc_module":4,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},8,"Research & Report",30,"research-report",{"id":115,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},9,"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":97,"slug":129},19,"General","general",{"code":4,"msg":82,"data":131},{"doc_id":79,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":55,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":30,"language":139,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":12,"update_tm":143,"read_time":110,"preview_page_count":4},5909890329169,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","1. How do I change my name on my Nurse Aide Registry?  \nYou must submit a written request and include the following:  \n• Official name change document such as a court order, marriage certificate, or divorce decree. Social security cards are not acceptable;  \n• Nurse aide, home health aide, and/or qualified medication aide certification number; and  \n• Current telephone number, email address, and address.  \nSend the documentation to:  \n• Fax: (317) 233-7750  \n• Email: [aides@isdh.in.gov](aides@isdh.in.gov)  \n• Mail: Indiana Department of Health / 2 N. Meridian St., 4B / Indianapolis, IN 46204  \n2. How do I change my address on the Nurse Aide Registry?  \nWe do not take address changes over the phone. You can update your address online at [mylicense.in.gov](mylicense.in.gov), email an address change [to](to aides@isdh.in.gov)[ ](to aides@isdh.in.gov)[aides@isdh.in.gov](to aides@isdh.in.gov), or fax an address change to 317-233-7750.  \n3. What is my certification number?  \nYou can find your certification number 24 hours a day using Search and Verify.  \n4. My certification expired, how do I make it active?  \n• Expired 8 months or less: Login [to](to mylicense.in.gov. Use)[ ](to mylicense.in.gov. Use)[mylicense.in.gov](to mylicense.in.gov. Use)[. Use](to mylicense.in.gov. Use) the Login with Access Indiana  \nAuthentication button to create your Access Indiana account.  \n• Expired more than 8 months: The expired renewal form must be completed by your  \nemploying facility and they must submit it [to](to aides@isdh.in.gov)[ ](to aides@isdh.in.gov)[aides@isdh.in.gov](to aides@isdh.in.gov).  \n• In Registry History status: contact the Registry at [aides@isdh.in.gov](aides@isdh.in.gov).  \n5. What steps are needed to certify an out-of-state certified nurse aide in Indiana?  \nThe following steps are required to certify an out-of-state certified nurse aide:  \n• Check for good standing of the candidate in the out-of-state registry for all states where the candidate was certified. The following is a link to state aide registries.  \n• Obtain an application from Ivy Tech [at](at www.ivytech.edu/cna)[ ](at www.ivytech.edu/cna)[www.ivytech.edu/cna](at www.ivytech.edu/cna) or contact Ivy Tech at[cna_qma_testing@ivytech.edu](cna_qma_testing@ivytech.edu).  \n• Send application, payment, and any other required documentation to Ivy Tech. Ivy Tech will contact you to schedule the written test. The written test is required to transfer to Indiana.  \n• Aide is allowed to work in Indiana for 120 days until they are on the Indiana registry.  \n6. How do I report misconduct of a certified nurse aide (CNA), qualified medication aide (QMA), or home health aide (HHA)?  \nIDOH Reporting a Complaint website  \nState and federal rules specify that IDOH must investigate any allegation of client abuse, neglect, or misappropriation of a client’s property by an aide. The rules indicate that once an investigation is completed and appeal rights have been exhausted, the Department can enter a substantiated finding on the Registry. The placement of a finding on the registry prohibits the aide from employment as an aide. Specialized QMA findings may be made related to fraudulent QMA certification or medication theft or misuse.  \nUpon identification of potential misconduct of an aide, providers should first follow their own policy to assist the client or patients. Some steps could include (1) finding a new aide for needed care, (2) recommending family members contact the police for an investigation, and (3) suspending or terminating the aide.  \nIndividuals can file a complaint about any licensed or certified Indiana health care facility, provider, or supplier. An individual may submit the completed Complaint report form or provide a description of the issue via:  \n• Fax: (317) 233-7750  \n• Email: [complaints@isdh.in.gov](complaints@isdh.in.gov)  \n• Toll-free Complaint Report Line: 1-800-246-8909 [available state business hours] .  \nWhen calling the complaint report line, you will","cbCaioEnwqj6ngTE","https://ap.wps.com/l/cbCaioEnwqj6ngTE","pdf",186580,"English","# Name change on the Nurse Aide Registry\n# Address change on the Nurse Aide Registry\n# Find your certification number\n# Reactivate an expired certification\n# Certify an out-of-state nurse aide in Indiana\n# Report misconduct for CNA/QMA/HHA\n# Report misconduct for CNA or QMA training programs\n# Facility hiring requirements for CNA/QMA/HHA\n# Pocket card and paper certificate verification\n# Reactivate if the required 8 hours were not worked","[{\"question\":\"How do I change my name on the Nurse Aide Registry?\",\"answer\":\"Submit a written request with an official name change document (court order, marriage certificate, or divorce decree), your nurse aide/home health aide/QMA certification number, and your current phone, email, and address. Send documentation by fax, email, or mail to the Indiana Department of Health.\"},{\"question\":\"How can I change my address on the Nurse Aide Registry?\",\"answer\":\"Address changes are not accepted by phone. Update online at mylicense.in.gov, email an address change to aides@isdh.in.gov, or fax the address change to 317-233-7750.\"},{\"question\":\"What should I do if my certification expired?\",\"answer\":\"If expired 8 months or less, create an Access Indiana account by logging into mylicense.in.gov using the Login with Access Indiana authentication button. If expired more than 8 months, the expired renewal form must be completed by your employing facility and submitted to aides@isdh.in.gov. If you are in Registry History status, contact the Registry at aides@isdh.in.gov.\"}]","Nurse Aide Registry - FAQ | PDF",1791035646]