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Complete College America (CCA) applies the PEP initiative across multiple states and partners to shift policy, perspective, and practice toward systemic change. Participating campuses developed practices through action research and identified five common behavioral archetypes that initially limited change capacity. Nimble Teams help leaders understand institutional culture, align initiatives with daily operations, communicate consistently, and empower staff and faculty to implement and sustain reforms that improve completion rates.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/nimble-teams-creating-august-2024-how-institutions-enable-transformational-change/584000/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/nimble-teams-creating-august-2024-how-institutions-enable-transformational-change/584000.png","ImageObject",300,407,{"name":92,"@type":93},"\tCallum ","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-03","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":34},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What challenge does the document say institutions must address to improve completion and equity?","Question",{"text":112,"@type":113},"It states that improving completion rates and closing performance gaps requires transformational change, including addressing deep-seated campus challenges rather than working only at the margins.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What is the PEP initiative and what did it provide?",{"text":117,"@type":113},"The document explains that Complete College America (CCA) used the PEP initiative to provide resources and support to institutions in three states over three years to enact transformational change aligned to CCA’s Transformation Pillars.",{"name":119,"@type":110,"acceptedAnswer":120},"How do Nimble Teams help institutions implement transformational change?",{"text":121,"@type":113},"Nimble Teams leaders understand the institution and its typical behaviors, connect the change to campus roles and daily operations, communicate the purpose consistently to stakeholders, and empower staff and involved faculty to solve other challenges and sustain reforms.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},584000,1792062261,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":34,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":39,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":46,"preview_page_count":4},137451211410,"https://ap-avatar.wpscdn.com/avatar/2000bb0a9246f588df?x-image-process=image/resize,m_fixed,w_180,h_180&k=1786362646172706240","Teams: Change  \nNimble Teams  \nHow Institutions Enable Transformational Change  \nCREATING  \nAUGUST 2024  \nSupporting student success and meeting college completion and equity goals requires institutions to do more than just work at the margins. Overcoming deep-seated challenges means that campuses need to transform. Successful transformation requires identifying, understanding, and navigating campus culture so initiatives can both implement new strategy and build improved systems.  \nTo improve completion rates and close institutional performance gaps, particularly for students from groups that have been historically excluded, Complete College America (CCA) works at the national, state, and institutional levels to shift policy, perspective, and practice and drive systemic change. Through the PEP initiative, CCA provided resources and support to numerous institutions in three states over three years to enact transformational change aligned to the CCA Pillars of Transformation. (For more on PEP, see sidebar on page 2 .)  \nWhile each participating institution implemented strategies to meet its own goals and needs, the PEP work revealed five common behavioral patterns, or archetypes, that initially limited the institutions’ capacity to change. To overcome these archetypes, each PEP team had to grapple with the limiting behaviors that were present on their campus to become more agile and then implement and sustain reform. By honestly interrogating their campus culture and having the courage and tenacity to address these behaviors, the institutions demonstrated their commitment to institutional transformation and the sometimes difficult process that accompanies such growth.  \nAlthough the set of practices that emerged from this action research, which CCA is calling Nimble Teams, came from specific PEP sites, they can help all higher education institutions more effectively and efficiently implement change. To operate as a Nimble Team, those leading the change work must understand their institution, its typical behaviors, and how the new initiative intersects both with institutional culture and daily operations. Nimble Teams identify why the change is needed and how it will help the institution meet its goals, and they communicate this message regularly and consistently across all campus stakeholders. With a nimble mindset, teams can help connect the change to the roles and duties of all members of the campus community. Leaders who create and support Nimble Teams empower their staff—and any faculty who may be involved in the initiative—to solve other challenges and implement other changes to support student success and increase completion rates.  \nAbout PEP  \nThe PEP initiative, funded by Ascendium Education Group, focused on scaling change that centers equity in college completion policy and practice. CCA worked across the postsecondary landscape in Arkansas, Montana, and Oklahoma over three years to address shortcomings in higher education.  \nAt the state level, CCA is working with higher education systems to create a policy environment that will enable long-term sustainability for this work and to track key metrics to monitor progress and inform continuous improvement.  \nCCA also is working directly with numerous colleges and universities across the three states to implement equity-focused, evidence-based strategies supported by targeted policies chosen from the CCA  Pillars of Transformation.  \nCreating Nimble Teams: How Institutions Enable Transformational Change | CCA 2  \nArchetypes  \nThat Hinder Transformational Change  \nHigher education is facing numerous internal and external pressures, including the lingering effects of the coronavirus pandemic and public skepticism about the value of postsecondary education. These factors, combined with a policy environment that can lead to institutions facing competing priorities and demands, financial constraints, and moves toward consolidation, are leading to high staff turnover and low e","cbCaiaK39MnEGLOQ","https://ap.wps.com/l/cbCaiaK39MnEGLOQ","pdf",2965967,"English","# Introduction\n## PEP initiative and transformation focus\n## Five archetypes that hinder change\n## Nimble Teams approach to overcoming archetypes","[{\"question\":\"What challenge does the document say institutions must address to improve completion and equity?\",\"answer\":\"It states that improving completion rates and closing performance gaps requires transformational change, including addressing deep-seated campus challenges rather than working only at the margins.\"},{\"question\":\"What is the PEP initiative and what did it provide?\",\"answer\":\"The document explains that Complete College America (CCA) used the PEP initiative to provide resources and support to institutions in three states over three years to enact transformational change aligned to CCA’s Transformation Pillars.\"},{\"question\":\"How do Nimble Teams help institutions implement transformational change?\",\"answer\":\"Nimble Teams leaders understand the institution and its typical behaviors, connect the change to campus roles and daily operations, communicate the purpose consistently to stakeholders, and empower staff and involved faculty to solve other challenges and sustain reforms.\"}]","Nimble Teams - Creating August 2024 - How Institutions Enable Transformational Change | PDF",1792049434]