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\nExecutive summary  \nShift Training’s proposal for round 4 of the HVSI funding initiative was for a study and education campaign targeted at new heavy vehicle drivers. The aim of the course was to establish if participants in the course (4 points of contact) had a greater understanding of the key elements after completing the course. The program offered training free of charge to new heavy vehicle drivers in the key elements of fatigue management, vehicle inspections, load restraint and chain of responsibility.  \nThe rationale behind choosing the four (4) elements was to educate new heavy vehicle drivers in areas that are not part of the current licence regime in Queensland. To obtain a heavy vehicle licence in Queensland, participants are only required to complete a heavy vehicle knowledge test consisting of ten (10) multiple choice questions, with a pass rate of 80% being acceptable.  \nThere are no requirements to undertake any training in any of the classes for a heavy vehicle licence apart from the multi combination (TLIC4006) which must be conducted through a Registered Training Organisation (RTO) . As a stakeholder for over 25 years, Shift believes that this current methodology of obtaining a heavy vehicle licence is severely lacking and puts the drivers and other road at risk in what is considered a highly skilled and challenging occupation that is overly complicated in terms of compliance, especially when it comes to Chain of responsibly and fatigue management.  \nThe initial proposal ‘4 Points of Contact’was a two-day training program that new heavy vehicle drivers would undertake to ensure their knowledge on these safety topics are up to date and relevant.  \nAs our heavy vehicle drivers are the grassroots of the heavy vehicle transport industry and as demand for more drivers grow, there has been a steady trend for new drivers to acquire their licence in the cheapest manner and quickest time possible. As such, many new drivers are taking to our roads under skilled and without the essential knowledge that contributes to safer roads for not only heavy vehicles operators but all who share the road with them.  \nTo undertake the course, participants would agree to a pre training assessment of their knowledge to ascertain a survey of ‘standards’ in new drivers post licence success. On completing the course, the drivers would receive a Certificate of Attendance that would add standing to their driving credentials, however they would also be required to participate in ongoing survey of their driving experience for a further 18 months. The participation in the‘surveys’ was voluntary with support service offered along the way if required.  \nThe initial project proposed a group of up to 1000 new heavy vehicle drivers to participate in face-to-face training and survey collection. The outcomes of the further 18-month study of the drivers will be used as evidence for mandatory regulation of a training program like the 4 points of contact, for all new heavy vehicle drivers.  \nWith the advent of Covid-19 and the subsequent lock downs, mandatory quarantine and lack of confidence and direction around face-to-face training, the course was moved to an online platform to continue to deliver the program.  \nAs stated earlier, the program was to train and educate newly licenced heavy vehicle drivers and train them in elements that are not currently part of the heavy vehicle licensing regime. These elements include, fatigue management, load restraint, vehicle inspections and CoR (chain of responsibility) . Transport and Main Roads in Qld (TMR), currently require no training in any of the elements as were part of the program, nor do they require any training in a heavy vehicle prior to taking the practical driving test (other than a 10 question multiple choice knowledge assessment) .  \nWhilst the benefit to the participants who undertook the program is immea","cbCainLKjV9UP8je","https://ap.wps.com/l/cbCainLKjV9UP8je","pdf",1482866,21,"English","# Executive summary\n## Program aims and training rationale\n## Training delivery and participant process\n## Marketing and enrolment approach\n## Survey approach and results","[{\"question\":\"What was the purpose of the 4 Points of Contact 2022 program?\",\"answer\":\"It was designed to educate newly licensed heavy vehicle drivers on key safety elements—fatigue management, vehicle inspections, load restraint, and chain of responsibility—and assess whether participants improved their understanding after training.\"},{\"question\":\"Why were the four elements selected for training?\",\"answer\":\"The rationale was that these areas were not included in the existing Queensland licence regime, where new drivers primarily only complete a knowledge test with multiple-choice questions.\"},{\"question\":\"How did the program change during the COVID-19 lockdowns?\",\"answer\":\"After COVID-19 and related lockdown measures, the course shifted from face-to-face delivery to an online platform to continue delivering the program.\"}]","NHVR Final Report - 4 Points of Contact 2022 - Executive summary | PDF",1789730001,53]