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The book introduces OSI fundamentals and key conventions, then examines copper and fiber optic media, Ethernet MAC and data link concepts, VLANs, spanning tree, bridging, and routing with IPv4/IPv6 and ICMP. 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A must read for all new associates to the field of Networking.”  \n—Javier Garcia, CCNA  \n“I can best summarize this book by quoting Arnold Glascow: ‘Success is simple. Do what’s right, the right way, at the right time.’”  \n—Heriberto Rebollo, Network Analyst  \n“The new version of the Guide brings hard-to-gather theory to bear on issues of practical importance.”  \n—Dennis C. Frezzo, Ph.D.  \nNetwork Maintenance and Troubleshooting Guide: Field Tested Solutions for Everyday  \nProblems  \nTable of Contents  \nContents  \nIntroduction Boundaries  \nMedia Standards Development  \nTerms  \nPhysical Layer  \nMedia Access Control (MAC) Layer Within the Data Link Layer  \nLogical Link Control (LLC) Layer Within the Data Link Layer  \nNetwork Layer  \nTransport Layer  \nHelp Desk  \nNetwork Technician  \nNetwork Engineer  \nNetwork Manager Organization Technical Details  \nConventions Used in This Book  \nSupplemental Materials  \nChapter 1: Using the OSI Model Quick Tour of the OSI Model Seven Layers of the OSI Model  \nLayer 7: Application Layer  \nTable of Contents  \nLayer 6: Presentation Layer  \nLayer 5: Session Layer  \nLayer 4: Transport Layer  \nLayer 3: Network Layer  \nLayer 2: Data Link Layer  \nLayer 1: Physical Layer  \nNetworking Devices and the OSI Model  \nRepeaters  \nBridges  \nRouters  \nSwitches  \nSwitch Forwarding Techniques Common Networking Tools  \nNetwork Management Tools  \nProtocol Analyzers  \nHandheld Network Analyzers  \nCable Testers  \nFlow Protocols Summary  \nChapter Review Questions Chapter 2: Copper Media  \nStandards  \nBasic Cable Uses  \nTest Parameters  \nBasic Tests and Parameters Required for In-Channel Testing  \nBasic Frequency-Based Test Parameters Related to In-Channel Testing  \nAdvanced Frequency-Based Test Parameters Related to In-Channel and External Testing  \nOther Commonly Referenced Test Parameters  \nTable of Contents  \nTest Configurations What Should Be Tested?  \nGrounding and Shielding Cable  \nSummary  \nChapter Review Questions Chapter 3: Fiber Optic Media  \nSafety  \nLight  \nGlass Standards  \nFiber Optic Cable Design  \nFiber Cable Construction  \nCable Construction  \nConnector Types Test Parameters  \nField Testing Parameters Light Behavior  \nDispersion  \nModal Bandwidth  \nCritical Angle  \nBending Fiber  \nGraded Index  \nLight Sources  \nLaunch Conditions  \nMandrels  \nMode Conditioning  \nAbsorption  \nFresnel Reflections  \nFiber Termination Polish  \nTable of Contents  \nFiber Alignment Errors and Manufacturing Flaws Testing Practices and Tools  \nTest Methods  \nTools  \nLevels of Testing  \nTier 1  \nTier 2  \nPrecautions for Measurement and Testing Summary  \nChapter Review Questions  \nChapter 4: Media Access Control Layer Ethernet and the OSI Model  \nFrame Structure  \nBits to Bytes  \nBytes to Field Groupings  \nBasic Ethernet Frame Fields Theory of Operation  \nInterpacket Spacing  \nRetransmission  \nError Handling  \nDuplex  \nFrame Bursting  \nAuto-Negotiation  \nPower over Ethernet (PoE)  \nEthernet Implementation Details  \n10Mbps Versions of Ethernet  \n100Mbps Versions of Ethernet  \n1000Mbps Versions of Ethernet  \n10Gbps Versions of Ethernet  \nTable of Contents  \nEthernet for Subscriber Access Networks Summary  \nChapter Review Questions Chapter 5: Data Link Layer  \nBridges  \nBridge Forwarding Table  \nEffect of Forwarding  \nPriority  \nSpanning Tree Protocol  \nVLANs  \nMAC Control Sublayer  \nFrame Structure  \nSlow Protocols  \nLink Aggregation Sublayer  \nOperations, Administration, and Maintenance (OAM) Sublayer Logical Link Control Sublayer  \n802.2 LLC  \n802.2 LLC Field Definitions  \n802 SNAP  \n802 SNAP Field Definitions  \nNovell Raw  \nSummary  \nChapter Review Questions Chapter 6: Network Layer  \nRouters  \nOSI Model Implications: Effect of Forwarding Internet Protocol (IP)  \nIPv4 Addressing  \nInternet Control Message Protocol (ICMP)  \nTable of Contents  \nIPv","cbCaikkNqjMsuV6H","https://ap.wps.com/l/cbCaikkNqjMsuV6H","pdf",174505,15,"English","# Introduction\n## Conventions Used in This Book\n## Supplemental Materials\n# Chapter 1: Using the OSI Model\n## Quick Tour of the OSI Model\n# Chapter 2: Copper Media\n## Standards\n# Chapter 3: Fiber Optic Media\n## Safety\n# Chapter 4: Media Access Control (MAC) Layer Ethernet and the OSI Model\n## Frame Structure\n# Chapter 5: Data Link Layer\n## Bridging and VLANs\n# Chapter 6: Network Layer\n## Routers and IPv4/IPv6\n# Chapter 7: Transport Layer\n## TCP and UDP Ports\n# Chapter 8: Preventing Problems\n## Strategy for Network Maintenance\n# Chapter 9: Troubleshooting\n## Eight Key Steps to Successful Troubleshooting\n# Chapter 10: Troubleshooting Media\n## Troubleshooting Copper Media","[{\"question\":\"What foundational model does the guide use to organize networking knowledge?\",\"answer\":\"The guide uses the OSI model, including a quick tour of the seven layers and how networking devices relate to those layers.\"},{\"question\":\"How does the book approach preventing network problems before troubleshooting?\",\"answer\":\"It provides a structured strategy covering preparation and planning, early problem detection, proactive monitoring, and investing in tools, training, and documentation.\"},{\"question\":\"What are the eight key steps for successful troubleshooting?\",\"answer\":\"The guide lists eight steps: identify the exact issue, re-create the problem, localize and isolate the cause, formulate a plan, implement the plan, test resolution, document the problem and solution, and provide feedback to the user.\"}]","Network Maintenance and Troubleshooting Guide - Field Tested Solutions for Everyday Problems | PDF",38]