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It lists permissible documentation types for loan account updates (e.g., marriage, divorce, court orders, death certificates) and describes how borrowers submit requests by fax, mail, or phone, including required contact information and expected processing timelines. It also outlines situations where title names can be changed or deleted, how the local DMV and Bank of America coordinate, what fees apply, and what requests are considered unacceptable.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/name-changes-on-loan-accounts-and-titles-name-change-documentation-and-request-process/309773/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/name-changes-on-loan-accounts-and-titles-name-change-documentation-and-request-process/309773.png","ImageObject",300,407,{"name":92,"@type":93},"Valentina","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-04","2026-09-20",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",17,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"What documents are acceptable for changing a name on a loan account?","Question",{"text":113,"@type":114},"Acceptable documentation includes a marriage certificate/license, divorce decree, court order approving the name change, a legal document copy with the new company name and Tax Id, and a death certificate.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"How can borrowers submit a request to change or correct a name on a loan account?",{"text":118,"@type":114},"Borrowers may fax or mail documentation using the attached Name Changes on Loan Accounts Request Form, including a daytime contact telephone number. Borrowers may also call the toll-free number to request a name correction by phone.",{"name":120,"@type":111,"acceptedAnswer":121},"When can a name be changed or deleted from a vehicle title, and who handles the request?",{"text":122,"@type":114},"Name changes or deletions from a title are allowed only with proper legal documentation, and these requests are best handled by the local DMV. Bank of America authorization may be required depending on the process path.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},309773,1790246421,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":24,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},13056703020460,"https://ap-avatar.wpscdn.com/avatar/be000253dac470eee5d?_k=1778207105932848923","Name Changes on Loan Accounts and Titles  \nName Changes on Loan Accounts  \nNames cannot be added or deleted from a loan. Name changes or corrections are acceptable on loan accounts if due to misspelling, incorrect setup of the account, or certain legal conditions.  \nTypes of acceptable legal documentation for name changes on loan accounts  \n• Marriage certificate/license – with book and page \\#, license \\#, seal, notary, or court stamp  \n• Divorce decree – with book and page \\#, case or file \\#, seal, notary, or court stamp  \n• Court order approving the name change – signed by clerk or Deputy clerk  \n• Copy of legal document stating the new company name and Tax Id  \n• Copy of a death certificate  \nSubmitting Requests for Name Changes on Loans  \n▪ Borrowers may fax or mail documentation to request a Name Change or Correction on a Loan Account.  \nPlease use the attached Name Changes on Loan Accounts Request Form when submitting your request.  \nBe sure to include a daytime contact telephone number.  \n▪ Contact information is as follows: Mail: Bank of America FL9-600-02-15  \nPO Box 45144  \nJacksonville, FL  \n32231-5144  \nFax: 804.553.8963  \n▪ Borrowers may also call toll free 800.215.6195 to request a name correction via the phone.  \n▪ Upon receipt of all required documentation, name changes/corrections will be completed within 1 to 2 business days. The borrower will see the name change/correction on their next statement.  \nName Changes on Titles  \nNames can be changed or deleted from a title provided acceptable legal documentation is furnished. These requests are best handled by the local DMV. By going to the local DMV, borrowers may experience faster service than by going through Bank of America.  \nAcceptable Requests for Name Changes and Deletions from Titles  \nThe following situations are acceptable for changing or deleting a name from a title, if proper documentation is provided. Title changes are not required and if requested, will be performed at the requestor’s expense.  \n\n| Scenario | Documentation Needed by DMV/Action Required |\n| --- | --- |\n| Married maker/co-maker wants to remove wife/husband due to divorce | ▪ Notarized Title Change Authorization from Bank of America\u003Cbr>▪ Copy of divorce decree\u003Cbr>Note: Customer pays the DMV fees. |\n| Customer/maker wants to change last name due to divorce or marriage | ▪ Notarized Title Change Authorization from Bank of America\u003Cbr>▪ Copy of divorce decree or copy of marriage Note: Customer pays the DMV fees. |\n| Married maker and co-maker-Due to death of a spouse, the surviving spouse wants deceased spouse's name removed | ▪ Notarized Title Change Authorization from Bank of America\u003Cbr>▪ Copy of death certificate\u003Cbr>Note: A copy of the death certificate must accompany the documentation to remove the name from the title.\u003Cbr>Notes:\u003Cbr>▪ Customer pays the DMV fees.\u003Cbr>▪ If there is an insurance claim to be processed, the customer should contact Customer Service at toll free 800.215.6195 to enter the claim form. |\n| Maker has legal name change; wants title changed to new legal name | ▪ Court order for name change\u003Cbr>▪ Notarized Title Change Authorization from Bank of America\u003Cbr>Note: Customer pays the DMV fees. |\n| New loan-Contract has one name;\u003Cbr>however, title has multiple names | No documentation is required from customer.\u003Cbr>▪ Customer contact Bank of America at\u003Cbr>toll free 800.215.6195 to initiate title correction.\u003Cbr>▪ Bank pays DMV fees. |\n\nSubmitting Title Change/Deletion Request  \nA name may be changed or deleted from a title, under specific circumstances. These requests are best handled by the local DMV. Advise the borrower to go to their local DMV for assistance and faster service. See directions below for DMV initiated name changes and Bank of America originated name changes:  \n\n| Process through DMV | Process through Bank of America |\n| --- | --- |\n| 1. Customer goes to DMV and initiates change, has correct documents and fees. | 1. Customer contacts bank for title name ch","cbCaibakINQp7HKl","https://ap.wps.com/l/cbCaibakINQp7HKl","pdf",128549,"English","# Name Changes on Loan Accounts and Titles\n## Name Changes on Loan Accounts\n## Submitting Requests for Name Changes on Loans\n## Name Changes on Titles\n## Submitting Title Change/Deletion Request\n## Turnaround Times for Loan and Title Name Changes\n## Unacceptable Requests for Name Changes and Deletions from Titles","[{\"question\":\"What documents are acceptable for changing a name on a loan account?\",\"answer\":\"Acceptable documentation includes a marriage certificate/license, divorce decree, court order approving the name change, a legal document copy with the new company name and Tax Id, and a death certificate.\"},{\"question\":\"How can borrowers submit a request to change or correct a name on a loan account?\",\"answer\":\"Borrowers may fax or mail documentation using the attached Name Changes on Loan Accounts Request Form, including a daytime contact telephone number. Borrowers may also call the toll-free number to request a name correction by phone.\"},{\"question\":\"When can a name be changed or deleted from a vehicle title, and who handles the request?\",\"answer\":\"Name changes or deletions from a title are allowed only with proper legal documentation, and these requests are best handled by the local DMV. Bank of America authorization may be required depending on the process path.\"}]","Name Changes on Loan Accounts and Titles - Name Change Documentation and Request Process | PDF",1789874581,13]