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It details competency outcomes for administrative tasks, medical record management, use of medical practice management and EHR software, and coding proficiency using ICD-10, CPT, and HCPCS standards. It documents assessment updates from 2016, identifies gaps by course (MO130/MO136/MO143/MO146/MO158/MO161), reports question-level performance issues, and lists action items to strengthen outcomes, instruction, and exam alignment.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/medical-billing-and-coding-professional-program-assessment-plan-diploma-assessment-findings-and-action-items/395499/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/medical-billing-and-coding-professional-program-assessment-plan-diploma-assessment-findings-and-action-items/395499.png","ImageObject",300,407,{"name":92,"@type":93},"Ezra","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-01","2026-09-26",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",11,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"What employment-focused skills does the program aim to build?","Question",{"text":113,"@type":114},"The program prepares students for healthcare office roles emphasizing insurance billing, coding, medical records, and administrative front office responsibilities.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"Which coding standards and software tools are covered in the program?",{"text":118,"@type":114},"Students learn to translate information from medical records using ICD-10, CPT, and HCPCS coding standards, and they work with practice management and electronic health records (EHR) software.",{"name":120,"@type":111,"acceptedAnswer":121},"What assessment issues and updates are reported across the MO courses?",{"text":122,"@type":114},"The plan records inadequately measured outcomes and exam content needing improvement, including updates to outcomes, final exams, and targeted review of test questions where large percentages of students missed items.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},395499,1790694641,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":19,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":52,"preview_page_count":4},1099514068035,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","MEDICAL BILLING AND CODING PROFESSIONAL PROGRAM ASSESSMENT PLAN  \nDiploma  \nA. Goals, Objectives, Program Description and Outcomes  \nObjective  \nTo qualify students for employment in healthcare office settings with an emphasis on insurance billing, coding, medical records, and administrative front office responsibilities. Students will become proficient in using practice management billing software, electronic health records software, as well as Microsoft Office Suite products. Students will become adept in translating information from patient medical records using ICD-10, CPT, and HCPCS coding standards to provide evidence of medical necessity. This program helps prepare students for Certified Coding Associate (CCA) certification or Certified Medical Reimbursement Specialist (CMRS) certification. Exam vouchers are provided for students who meet the requirements of the Test Pass Assurance program (TPA) .  \nEach course within this program is acceptable for full credit toward MTI College’s associate degree in Business Administration. Students who successfully complete this program are eligible to be considered for advancement to Year Two of the A.A. degree program in Business Administration with additional coursework. Please contact the dean for further information.  \nProgram Outcomes  \nUpon successful completion of this program, students will be able to do the following:  \n􀁸 Perform administrative activities consistent with a medical office.  \n􀁸 Accurately create, read, understand, and maintain medical records.  \n􀁸 Demonstrate competence and understanding in the use of medical practice management software applications to competently perform the medical billing and coding process.  \n􀁸 Demonstrate competence and understanding of the work flow in a medical office by using Electronic Health Records software.  \n􀁸 Demonstrate an understanding of CPT, HCPCS, ICD-10-CM; ICD10-PCS codes used in Healthcare to competently perform medical billing and coding.  \n􀁸 Employ learning strategies necessary to obtain Certified Coding Associate (CCA) or Certified Medical Reimbursement Specialist (CMRS) certification.  \n􀁸 Model behavior that reflects confidence, competence and professionalism.  \nAssessment Findings  \nIn October of 2016, the assessment process began. The department reviewed the outcomes to see if they needed updating and also examined the assessments to see if they were adequate measures of the outcomes. After the assessments had been gathered, additional changes to the outcomes and assessments was done because both were found to be inadequate. Tests have been updated to better assess the outcomes. More work needs to be done in this department to strengthen the outcomes and assessments.  \nMO130:  \nFeedback from students, a review of the curriculum and assessments indicate some areas for improvement. This includes:  \nMaking sure students are tested on material before moving on to new material.  \nMore education on Medicare  \nIn looking at CAAHEP standards, the Department Chair thinks that it would be beneficial to include a medical insurance chapter into MO130 and complement some of the information the students are learning in MO112 in MO130 .  \nSeveral questions on the chapter 3 test need to be reviewed:  \n\n| Question | %correct |\n| --- | --- |\n| 16 | 57% |\n| 33 | 36% |\n| 36 | 64% |\n\nWe need to see if the question, curriculum or lecture focus needs to be improved.  \nMO136:  \nFor MO136, the outcomes just needed to be updated to reflect the current software and current ICD number (ICD10) After gathering the approved assessments, it was determined that outcome \\#3 was not being adequately measured. The final exam was updated to include questions about Harris Care Tracker. The results of the assessment include the updated final exam.  \nSeveral questions on the chapter 2-3 test need to be reviewed because a large percentage of students missed the questions. These are as follows:  \n\n| Question | %correct |\n| --- | --- |\n| 6 | 62.5% |\n| 9 | 5","cbCairwxvNAxcagg","https://ap.wps.com/l/cbCairwxvNAxcagg","pdf",258398,"English","# Assessment Findings\n## MO130\n## MO136\n## MO143\n## MO146\n## MO158\n## MO161\n# Action Items","[{\"question\":\"What employment-focused skills does the program aim to build?\",\"answer\":\"The program prepares students for healthcare office roles emphasizing insurance billing, coding, medical records, and administrative front office responsibilities.\"},{\"question\":\"Which coding standards and software tools are covered in the program?\",\"answer\":\"Students learn to translate information from medical records using ICD-10, CPT, and HCPCS coding standards, and they work with practice management and electronic health records (EHR) software.\"},{\"question\":\"What assessment issues and updates are reported across the MO courses?\",\"answer\":\"The plan records inadequately measured outcomes and exam content needing improvement, including updates to outcomes, final exams, and targeted review of test questions where large percentages of students missed items.\"}]","MEDICAL BILLING AND CODING PROFESSIONAL PROGRAM ASSESSMENT PLAN - Diploma - Assessment Findings and Action Items | PDF",1790420347]