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It details academic progression and grading, attendance expectations, professional behaviors, supervision and competency policies, pregnancy guidance, and program withdrawal and re-entry. 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A career in medical assisting is both challenging and rewarding. You will be learning skills that will enable you to enter one of the fastest-growing fields in healthcare.  \nWe look forward to working with you to achieve your goals of completing the program requirements and gaining skills and competencies. We designed this handbook to guide you to general information about the standards and policies of the Certified Medical Assistant Program.  \nA CAREER AS A CERTIFIED MEDICAL ASSISTANT  \nCertified Medical Assistants are multi-skilled health professionals educated to work in various healthcare settings performing clinical and administrative duties. Medical assisting necessitates mastery of a complex body of knowledge and specialized skills requiring formal education and practical experience that serve as standards for entry into the profession.  \nCertified Medical Assistants work primarily in medical offices and clinics and can be responsible for front and back-office duties. Clinical duties include infection control, taking patient histories and vital signs, preparing patients for medical examinations and procedures, and assisting healthcare providers with examinations and treatments. Certified Medical Assistants also administer selected diagnostic tests and medications as directed. Administrative duties include scheduling and reception, maintaining medical documentation, and handling oral and written correspondence. Certified Medical Assistants must be well-informed and up-to-date in coding, billing, and insurance. A Certified Medical Assistant may also be responsible for equipment maintenance, supply inventories, and financial records.  \nCERTIFIED MEDICAL ASSISTANT PROGRAM FACULTY  \nMartha Stearns, RN, MSN-Ed, CCMA  \nProgram Coordinator, Professor I  \nOffice ICB 2825 Phone (309)268 – 8766  \n[Email:](Email: martha.stearns@heartland.edu)[ ](Email: martha.stearns@heartland.edu)[martha.stearns@heartland.edu](Email: martha.stearns@heartland.edu)  \nKacie Lind, MHIIM, RHIA Jill Mohr, MS, RN  \nAdjunct Faculty Adjunct Faculty  \n[Kacie.Lind@heartland.edu](Kacie.Lind@heartland.edu) [Jill.AscherMohr@heartland.edu](Jill.AscherMohr@heartland.edu)  \nTo prepare medical assistants who are competent in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains to enter the profession.  \nHCC Certified Medical Assistant Program Outcomes  \nHeartland Community College MA graduates will be able to:  \nI. Connect the value of effective communication to maintain professional relationships and use effective strategies to communicate with patients, family members, and colleagues.  \nII. Recognize challenges to","cbCaioXvduxPLjiM","https://ap.wps.com/l/cbCaioXvduxPLjiM","pdf",999612,73,"English","# Welcome Statement\n## Medical Assistant Program\n## Program Academic Faculty\n# HCC Certified Medical Assistant Program Curriculum\n## MA Program Mission and Program Outcomes\n## Program Curriculum and Certificate Plan\n## Course Descriptions\n## MA Competencies\n# HCC Certified Medical Assistant Program Information\n## Estimated MA Program Expenses\n## MA Essential Functions\n## Admission Information\n# Program Policies\n## Academic Progression\n## Grading Scale\n## Attendance\n## Professional Expectations\n# Safety Policies\n## Occupation Risks\n## Lab Safety\n## Bloodborne Pathogen/Hazardous Material Exposure Protocol\n# Informed Consent\n## Drug Screening\n## Health Requirements\n## Healthcare Provider CPR Certification","[{\"question\":\"What is the Certified Medical Assistant Program designed to achieve?\",\"answer\":\"It prepares medical assistants to enter the profession by building cognitive knowledge, psychomotor skills, and affective professional behaviors, aligned with the program outcomes listed by Heartland Community College.\"},{\"question\":\"What academic and grading policies are included in the handbook?\",\"answer\":\"The handbook covers academic progression, grading scale and grading policy (including lab grading), practicum expectations and practicum grading, and attendance requirements.\"},{\"question\":\"What safety and compliance requirements must students follow?\",\"answer\":\"The safety section includes occupation risks, lab safety, and a bloodborne pathogen/hazardous material exposure protocol, as well as policies on drug and/or alcohol use and emergency preparedness.\"}]","Medical Assistant Student Handbook - Revised January 2025 | PDF",1791035648,184]