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LLP\u003Cbr>\u003Cbr>Massachusetts Nurse Aide Candidate Handbook\u003Cbr>EFFECTIVE: August 2022 |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  | \u003Cbr>Version 1 |  |  |\n|  |  |  |  |\n|  |  |  |  |\n\nContact Information  \n\n| Questions regarding: testing process • test scheduling • eligibility to test   (888) 401-0462 Questions regarding: Nurse Aide Registry, obtaining information on official regulations and guidelines for nurse aides • obtaining information regarding approved training programs • updating your name, address or requesting a\u003Cbr>duplicate CNA certificate • verification of current nurse aide certification • renewal, reciprocity and equivalency\u003Cbr>information   (617) 753-8144 |  |  |\n| --- | --- | --- |\n| D&S Diversified Technologies (D&SDT), LLPHeadmaster, LLP\u003Cbr>PO Box 6609\u003Cbr>Helena, MT 59604\u003Cbr>Email: [massachusetts@hdmaster.com](massachusetts@hdmaster.com)\u003Cbr>Web [Site:](Site: www.hdmaster.com)[ ](Site: www.hdmaster.com)[www.hdmaster.com](Site: www.hdmaster.com) | Monday through Friday 8:00AM – 8:00PM\u003Cbr>Eastern Standard Time (EST)\u003Cbr>Massachusetts TMU© Webpage:\u003Cbr>[http://mc.tmutest.com](http://mc.tmutest.com) | Phone \\#: (888) 401-0462\u003Cbr>Phone \\#: (888) 401-0465 Fax \\#: (406) 442-3357 |\n| Massachusetts Department of Health (DPH) Division of Health Care Facility Licensure and Certification – Nurse Aide Registry\u003Cbr>67 Forest Street Marlborough, MA 01752 Email: [nars@mass.gov](nars@mass.gov)\u003Cbr>Massachusetts Nurse Aide Web Site:\u003Cbr>[https://www. mass.gov/nurse-aide-registry-program](https://www. mass.gov/nurse-aide-registry-program) | Monday through Friday 8:00AM – 5:00PM\u003Cbr>Eastern Standard Time (EST) | Phone \\#: (617) 753-8144 |\n|  |  |  |\n\nTable of Contents  \nINTRODUCTION ...................................................................................................................................................................................... 1  \nMASSACHUSETTS NURSE AIDE REGISTRY REQUIREMENTS ..................................................................................................................... 1  \nREGISTRY RENEWAL........................................................................................................................................................................................... 1  \nREGISTRY RECIPROCITY....................................................................................................................................................................................... 1  \nOut-of-State Reciprocity Process .............................................................................................................................................................. 2  \nWAIVER OF THE CERTIFIED NURSE AIDE TRAINING REQUIREMENT ........................................................................................................ 2  \nAMERICANS WITH DISABILITIES ACT (ADA) ............................................................................................................................................ 2  \nADA COMPLIANCE............................................................................................................................................................................................ 2  \nTHE MASSACHUSETTS NURSE AIDE COMPETENCY EXAM ....................................................................................................................... 3  \nPAYMENT INFORMATION .................................................................................................................................................................................... 3  \nCOMPLETE YOUR INITIAL LOGIN ........................................................................................................................................................................... 3  \nSCHEDULE/RESCHEDULE AN EXAM DATE .................................................","cbCailYBetmJHUts","https://ap.wps.com/l/cbCailYBetmJHUts","pdf",3779439,53,"English","# Introduction\n# Massachusetts Nurse Aide Registry Requirements\n# Registry Renewal\n# Registry Reciprocity\n## Out-of-State Reciprocity Process\n# Waiver of the Certified Nurse Aide Training Requirement\n# Americans with Disabilities Act (ADA)\n## ADA Compliance\n# The Massachusetts Nurse Aide Competency Exam\n# Payment Information\n# Complete Your Initial Login\n# Schedule/Reschedule an Exam Date\n## Forgot Your Password and Recover your Account\n## Self-Pay of Testing Fees in TMU\n## Schedule/Reschedule into a Test Event\n## Test Confirmation Letter\n# Time Frame for Testing from Training Program Completion\n# Exam Check-in\n# Testing Attire\n# Identification\n# Instructions for the Knowledge and Skill Tests\n# Testing Policies","[{\"question\":\"What contact information is provided for testing and eligibility questions?\",\"answer\":\"The handbook lists phone numbers for questions regarding the testing process, test scheduling, and eligibility to test, plus additional contact for Nurse Aide Registry and related requests. It also provides Monday–Friday service hours and multiple agency phone lines.\"},{\"question\":\"How does the handbook address nurse aide registry renewal and reciprocity?\",\"answer\":\"It includes sections for Registry Renewal and Registry Reciprocity, including an out-of-state reciprocity process and guidance on waiver of the certified nurse aide training requirement.\"},{\"question\":\"What steps are required to schedule and manage an exam date?\",\"answer\":\"The handbook provides guidance for payment information, completing an initial login, scheduling/rescheduling an exam date, recovering an account if the password is forgotten, and scheduling into a test event, along with test confirmation letter information.\"}]","Massachusetts Nurse Aide Candidate Handbook - Version 1 - Effective August 2022 | PDF",1790669921,134]