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It explains potential benefits such as shared understanding, improved communication, increased efficiency, broader participation through role clarity, and baseline performance for goals and standards. It introduces process models and process modelling concepts, then outlines process diagrams, workflows, notation symbols, event flow approaches, and guidance on when processes are most useful, including redesign and transformational change.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/mapping-processes-for-systems-planning-process-mapping-training-agenda/657555/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/mapping-processes-for-systems-planning-process-mapping-training-agenda/657555.png","ImageObject",300,407,{"name":92,"@type":93},"Đào","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-30","2026-10-26",true,{"@type":102,"interactionType":103,"userInteractionCount":19},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is process mapping and why is it important?","Question",{"text":112,"@type":113},"Process mapping captures the components of what an organization or department performs under routine operation and links related models. 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Process modelling refers to practices or tasks companies use to visually depict or describe all aspects of a business process, including flow, control, decision points, triggers, conditions, context, and resources.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},657555,1792982629,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":19,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":41,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":129,"read_time":143},1374402968488,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","Process ‘101’ Topics (Today’s Agenda)   \nProcess Mapping Overview, Definitions Value Proposition  \nPotential Benefits of Process Mapping Why and When to capture Process?  \nNotation Symbols and Event Flow Process Capture roles and approach  \nStandards, Styles, Examples Useful Resources and Contacts  \n Wrap-up and Feedback  \nMapping for the Organization   \nProcess Mapping is about…  \nThe practice of capturing the various components of what an organization, department, or business unit’s functions perform under routine operation which has impact on the organization in some measurable way. The linkage between these often disparate yet linked models is the essence of Process Mapping. An understanding of the Organizational Structure is essential to the arrangement of these activities in a way that catalogues and can document the organization’s overall capabilities.  \nWhy Process Mapping Matters  \nDefining Processes leads to a common understanding; by easing communication, empowering efficiency, rasied awareness leads to improvement.  \nHelps encourage wider participation: knowledge of participants’ roles/responsibility allows ideas and insights to flow in, for effectiveness and productivity.  \nEnables the organization to also base-line itself to establish performance standards and goals, gauge effectiveness , and ensure results meet business purpose.  \nDefinitions  \n“Process Model” [from UC EA Glossary]  \nA representative depiction of a sequence of Events [or “steps”] which trigger action and the associated sequence of events and  \nrules involved in decision making and information flow along the event “steps” that progress to achieve the desired end state or outcome.  \n“Process Modelling”  \n“A set of practices or tasks that companies can perform to visually depict or describe all the aspects ofa business process, including its flow, control and decision points, triggers and conditions for activity execution, the context in which an activity runs, and associated resources.”  \n -Josuttis, N. SOA in Practice, 2007   \nProcess Diagrams and Formats  \nProcess Overview and Workflows   \nA familiar UC Workflow ?   \nWorkflow Chain with Infosystem “tags”  \nThe benefits of color coding for information flow and system usage are significant !  \nWhen Processes are most useful  \n• For examining the function/product of a business unit, or analyzing activities.  \n• In reviewing all the contexts in which it is leveraged, assessing “value” to business.  \n• To raise awareness of “effectiveness” and“quality”, toward ultimate Optimization.  \n• During redesign: as the basis for proposed functional enhancements; also in widespread / transformational change.","cbCaicwR9TUPBjAr","https://ap.wps.com/l/cbCaicwR9TUPBjAr","pdf",1801900,"English","# Process ‘101’ Topics (Today’s Agenda)\n## Process Mapping Overview, Definitions, Value Proposition\n## Potential Benefits of Process Mapping: Why and When to capture Process?\n## Notation Symbols and Event Flow: Process Capture roles and approach\n## Standards, Styles, Examples\n## Useful Resources and Contacts\n## Wrap-up and Feedback\n## Mapping for the Organization","[{\"question\":\"What is process mapping and why is it important?\",\"answer\":\"Process mapping captures the components of what an organization or department performs under routine operation and links related models. It matters because defining processes creates shared understanding, eases communication, and supports improvement through efficiency and awareness.\"},{\"question\":\"When is process mapping most useful?\",\"answer\":\"It is useful for examining a business unit’s function or analyzing activities, reviewing contexts where processes are leveraged, and assessing value, effectiveness, and quality. It is also key during redesign and widespread or transformational change.\"},{\"question\":\"What are process models and process modelling?\",\"answer\":\"A process model is a representative depiction of a sequence of events (steps) that trigger action and include decision-making rules and information flow to achieve a desired outcome. Process modelling refers to practices or tasks companies use to visually depict or describe all aspects of a business process, including flow, control, decision points, triggers, conditions, context, and resources.\"}]","Mapping Processes for Systems Planning - Process Mapping Training Agenda | PDF",76]