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It addresses why business ethics matters, how individuals assess right and wrong through prescriptive and psychological approaches, and how organizations build ethical cultures through leadership, formal and informal systems, and compliance programs. The book also examines ethical conduct in managerial roles and explores corporate social responsibility, stakeholder management, and global ethical challenges.","Table of Contents  \nCover  \nTable of Contents  \nTitle Page  \nCopyright  \nPREFACE  \nWhy Does the World Need Another Business Ethics Text?  \nACKNOWLEDGMENTS  \nSpecial Acknowledgments—From Linda Klebe Treviño  \nSpecial Acknowledgments—From Katherine A. Nelson  \nABOUT THE COMPANION WEBSITE  \nSECTION I: Introduction  \nCHAPTER 1: Introducing Straight Talk about Managing Business  \nEthics: Where We're Going and Why  \nIntroduction  \nMoving Beyond Cynicism  \nCan Business Ethics Be Taught?  \nThis Book Is about Managing Ethics in Business  \nEthics and the Law  \nWhy Be Ethical? Why Bother? Who Cares?  \nThe Importance of Trust  \nThe Importance of Values  \nHow This Book Is Structured  \nConclusion  \nDiscussion Questions  \nExercise: Your Cynicism Quotient  \nNotes  \nSECTION II: Ethics and the Individual  \nCHAPTER 2: Deciding What's Right: A Prescriptive Approach  \nEthics and the Individual  \nConclusion  \nDiscussion Questions  \nExercise  \nIntroducing the Pinto Fires Case  \nCASE: Pinto Fires  \nSHORT CASES  \nNotes  \nCHAPTER 3: Deciding What's Right: A Psychological Approach  \nEthical Awareness and Ethical Judgment  \nIndividual Differences, Ethical Judgment, and Ethical  \nBehavior  \nFacilitators of and Barriers to Good Ethical Judgment  \nToward Ethical Action  \nConclusion  \nDiscussion Questions  \nExercise: Understanding Cognitive Moral Development  \nSHORT CASE  \nNotes  \nCHAPTER 4: Addressing Individuals' Common Ethical Problems  \nIdentifying Your Values—and Voicing Them  \nPeople Issues  \nConflicts of Interest  \nCustomer Confidence Issues  \nUse of Corporate Resources  \nWhen All Else Fails: Blowing the Whistle  \nConclusion  \nDiscussion Questions  \nSHORT CASES  \nNotes  \nSECTION III: Managing Ethics in the Organization  \nCHAPTER 5: Ethics as Organizational Culture  \nIntroduction  \nOrganizational Ethics as Culture  \nEthical Culture: A Multisystem Framework  \nEthical Leadership  \nOther Formal Cultural Systems  \nInformal Cultural Systems  \nOrganizational Climates: Fairness, Benevolence, Self‐  \nInterest, Principles  \nDeveloping and Changing the Ethical Culture  \nA Cultural Approach to Changing Organizational Ethics  \nThe Ethics of Managing Organizational Ethics  \nConclusion  \nDiscussion Questions  \nCASE: Wells Fargo: A Culture in Need of Change  \nCASE: Culture Change at GM?  \nCASE: Culture Change at Texaco  \nCASE: An Unethical Culture in Need of Change: Tap  \nPharmaceuticals  \nNotes  \nCHAPTER 6: Managing Ethics and Legal Compliance  \nIntroduction  \nStructuring Ethics Management  \nCommunicating Ethics  \nUsing the Reward System to Reinforce the Ethics Message  \nEvaluating the Ethics and Compliance Program  \nValues or Compliance Approaches  \nGlobalizing an Ethics Program  \nConclusion  \nDiscussion Questions  \nSHORT CASE: What's Wrong with This Picture?  \nAppendix: How Fines Are Determined under the U.S.  \nSentencing Guidelines  \nNotes  \nCHAPTER 7: Managing for Ethical Conduct  \nIntroduction  \nIn Business, Ethics Is about Behavior  \nOur Multiple Ethical Selves  \nRewards and Discipline  \nPeople Follow Group Norms  \nPeople Fulfill Assigned Roles  \nObedience to Authority: People Do What They're Told  \nResponsibility Is Diffused in Organizations  \nStressed‐Out Employees Are More Unethical  \nConclusion  \nDiscussion Questions  \nCASE: SEARS, Roebuck, and Co.: The Auto Center Scandal SHORT CASE  \nNotes  \nCHAPTER 8: Ethical Problems of Managers  \nIntroduction  \nManaging the “Basics”  \nManaging a Diverse Workforce  \nThe Manager as a Lens  \nManaging Up and Across  \nConclusion  \nDiscussion Questions  \nSHORT CASES: Employment Basics  \nNotes  \nSECTION IV: Organizational Ethics and Social Responsibility  \nCHAPTER 9: Corporate Social Responsibility  \nIntroduction  \nWhy Corporate Social Responsibility?  \nTypes of Corporate Social Responsibility  \nTriple Bottom Line and Environmental Sustainability  \nIs Socially Responsible Business Good Business?  \nConclusion  \nDiscussion Questions  \nCASE: Merck and River Blindness  \nCASE: YouGenes Inc.: Sale of a Direct‐to‐Consumer  \nGenetic","cbCaiqVeSb3QShiV","https://ap.wps.com/l/cbCaiqVeSb3QShiV","pdf",4314438,4,1,815,"English","en",105,"# Preface\n# SECTION I: Introduction\n## CHAPTER 1: Introducing Straight Talk about Managing Business Ethics: Where We're Going and Why\n## CHAPTER 2: Deciding What's Right: A Prescriptive Approach\n## CHAPTER 3: Deciding What's Right: A Psychological Approach\n## CHAPTER 4: Addressing Individuals' Common Ethical Problems\n# SECTION III: Managing Ethics in the Organization\n## CHAPTER 5: Ethics as Organizational Culture\n## CHAPTER 6: Managing Ethics and Legal Compliance\n## CHAPTER 7: Managing for Ethical Conduct\n## CHAPTER 8: Ethical Problems of Managers\n# SECTION IV: Organizational Ethics and Social Responsibility\n## CHAPTER 9: Corporate Social Responsibility\n## CHAPTER 10: Ethical Problems of Organizations\n## CHAPTER 11: Managing for Ethics and Social Responsibility in a Global Environment\n# Index","[{\"question\":\"Why does the book argue that another business ethics text is needed?\",\"answer\":\"The preface explains the purpose and motivation for providing a structured, actionable approach to business ethics that goes beyond cynicism and supports ethical management in real contexts.\"},{\"question\":\"How does the book help readers decide what is right?\",\"answer\":\"It presents both a prescriptive approach (ethical reasoning frameworks) and a psychological approach (ethical awareness, judgment, barriers, and pathways toward ethical action).\"},{\"question\":\"What are the key organizational mechanisms for managing ethics and compliance?\",\"answer\":\"The book covers ethics as culture, ethical leadership, formal and informal cultural systems, ethics management structures, communication, reward and discipline systems, program evaluation, and globalizing ethics efforts.\"}]","Managing Business Ethics - Straight Talk about How to Do It Right - Ninth Edition | 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