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It covers appealing non-exam assessment (NEA) teacher marks, the limits on changing marks once submitted, and the Review of Moderation route for whole cohorts. 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One of the ways we ensure this is through our Exams Integrity department-a specialist team of experienced investigators and analysts who handle our malpractice cases. They also process appeals after we’ve found malpractice, following reviews of marking or moderation, and any appeals around access arrangements and special consideration.  \nWe understand that that there might be things that you want to talk about directly with the team, but on some occasions, your child’s school or college is best placed to help you. Based on the queries we receive most from parents and carers, we’ve put together this information to help you understand the process, and who is best to help.  \nThis information applies to students who are sitting exams at a school or college. Information for Private Candidates can be found on our website.  \n2 © 2025 AQA  \nBefore exams  \nAppealing the mark of a non-exam assessment (NEA)  \nSchools and colleges are required to tell students the mark they have been given by their teacher for their non-exam assessment (NEA). They must also have an internal appeals policy so that students can appeal that internal mark before it is sent to us (in mid-May fora summer exam series) .  \nWhen the marks have been submitted to us, schools and colleges cannot change them, and so then cannot process any internal appeals. If your child hasn’t been given the opportunity to appeal their NEA mark, we may investigate this as suspected malpractice, but it is highly unlikely that we would be able to make any changes to their mark at that stage.  \nThe only option available here is for the school to request a Review of Moderation after results have been issued, which would be submitted for the whole cohort (everyone in your child’s class who completed that qualification) . A Review of Moderation can only be accepted where we adjusted the teacher’s marks during the moderation process. If, during our sampling process, we agreed with the marks given by the school, unfortunately, we cannot accept a Review of Moderation.  \nAs a Review of Moderation is for the whole cohort, it must be the school’s decision whether or not it is appropriate to submit one, and they could only do this if they were concerned that the AQA moderator (who reviews a sample of the work to check the school’s marking is accurate) had made an error.  \nAccess arrangements and Reasonable adjustments  \nAccess arrangements and reasonable adjustments help students with evidenced additional needs, disabilities or temporary injuries, to still be able to sit an exam or complete other assessments. This might be having extra time in an exam, using a laptop instead of writing answers by hand, or having a scribe or a reader.  \nSome access arrangements can be agreed by the school or college, and some will need approval from us. You cannot apply to us directly on behalf of your child, so please speak to your child’s school or college in plenty of time. If you’re worried that their school or college hasn’t provided the agreed access arrangements, you should speak to them first.  \n© 2025 AQA 3  \nAllegations or concerns of security breaches  \nTo make sure that exams are fair for all students, it’s really important that the exam question papers are not seen by anyone before the exam is sat. Sometimes, we do get reports of question papers being breached online, and we always investigate these and take the appropriate action against any individual(s) found to be involved, which could include disqualification from that subject or being barred from entering for our exams.  \nOur advice to students is to steer clear of any such websites or social media posts, as trying to buy or view such materials is considered a form of candidate malpractice. It’s also highly unlikely that the papers offered are genuine.  \nIn the very rare e","cbCailyXFd3nroJM","https://ap.wps.com/l/cbCailyXFd3nroJM","pdf",2329227,"English","# Before exams\n## Appealing the mark of a non-exam assessment (NEA)\n## Access arrangements and Reasonable adjustments\n## Allegations or concerns of security breaches\n# During exams\n## Special Consideration","[{\"question\":\"Can schools and colleges change NEA marks after submitting them to AQA?\",\"answer\":\"No. Once NEA marks are submitted, schools and colleges cannot change them and internal appeals are no longer processed.\"},{\"question\":\"How does a school request a Review of Moderation?\",\"answer\":\"After results are issued, the school may request a Review of Moderation for the whole cohort, but it can only be accepted where the moderation process adjusted the teacher’s marks.\"},{\"question\":\"What is special consideration and how much adjustment can be given?\",\"answer\":\"Special consideration applies when a student is disadvantaged during exams due to illness or unavoidable circumstances. A percentage adjustment may be added in the most serious cases, with a maximum allowance of 5% of the mark.\"}]","Malpractice and appeals - Information for parents and carers | PDF",1792467203]