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We are a member-driven organization that brings together colleges, universities, higher education organizations, and companies to collectively improve the quality and reach of digital learning programs.  \nWCET’s Mission  \nWCET is the leader in the practice, policy, & advocacy of digital learning in higher education.  \nWCET’s Vision  \nWCET envisions a future where high-quality digital learning fosters success for educators and learners.  \nMaking the Case for Digital Learning © 2025 by the WICHE Cooperative for Educational Technologies (WCET) and is licensed under CC BY-NC-SA 4.0.  \nWICHE Cooperative for Educational Technologies (WCET) 3035 Center Green Drive, Suite 200, Boulder, CO 80301  \nTable of Contents  \nMaking the Case for Digital Learning ……………………………………………………………………………………………………………… 4  \n▶ How to Use This Document ……………………………………………………………………………………………………………………… 5  \n▶ Looking at Digital Learning Through Different Lenses ………………………………………………………………………… 7  \n• Senior Administrators…………………………………………………………………………………………………………………………… 7  \n• Transform On-Ground Success into Online Success ………………………………………………………………… 7  \n• For Your Consideration …………………………………………………………………………………………………………………… 8  \n• Faculty …………………………………………………………………………………………………………………………………………………… 9  \n• Taking Course Redesign Efforts to Scale……………………………………………………………………………………… 9  \n• For Your Consideration ………………………………………………………………………………………………………………… 10  \n• Staff……………………………………………………………………………………………………………………………………………………… 12  \n• Rolling Enrollment in a New Certificate Program……………………………………………………………………… 12  \n• For Your Consideration ………………………………………………………………………………………………………………… 13  \n• Learners ……………………………………………………………………………………………………………………………………………… 15  \n• AI Experience and Expectations ………………………………………………………………………………………………… 15  \n• For Your Consideration ………………………………………………………………………………………………………………… 16  \n• External Stakeholders………………………………………………………………………………………………………………………… 18  \n• Balancing Reality with Policy ……………………………………………………………………………………………………… 18  \n• For Your Consideration ………………………………………………………………………………………………………………… 19  \n▶ Building Your Digital Learning Change Toolkit …………………………………………………………………………………… 20  \n• Where Are You Now?………………………………………………………………………………………………………………………… 20  \n• Develop a Plan for Change ……………………………………………………………………………………………………………… 20  \n▶ Final Thoughts ………………………………………………………………………………………………………………………………………… 21  \nAppendix A: Staff Departments List ……………………………………………………………………………………………………………… 22  \n▶ Academic Support & Student Services………………………………………………………………………………………………… 22  \n▶ Technology & Digital Infrastructure ……………………………………………………………………………………………………… 23  \n▶ Enrollment & Financial Operations ……………………………………………………………………………………………………… 23  \n▶ Campus Life & Student Affairs ……………………………………………………………………………………………………………… 23  \n▶ Human Resources & Institutional Operations …………………………………………………………………………………… 24  \n▶ Communications & Advancement………………………………………………………………………………………………………… 24  \nAppendix B: Levels of Digital Learning…………………………………………………………………………………………………………… 25  \nMaking the Case for Digital Learning l 3  \nMaking the Case for Digital Learning  \nThe experiences of the COVID-19 pandemic have irrevocably changed higher education institutions. One area that institutions undoubtedly built capacity in during COVID was working in collaborative online spaces, including delivering millions of hours of emergency remote instruction in a variety of digital formats.  \nIn 2021, EDUCAUSE imagined several possible scenarios institutions may go through as they adapt post-pandemic:  \n1. Restore. We will focus on figuring out how to get back to where we were before the pandemic.  \n2. Evolve. We will be focused on adapting to the new normal.  \n3. Transform. We will be focused on redefining our institution and taking an active role in creating the innovative future o","cbCaiotecGIYXkdt","https://ap.wps.com/l/cbCaiotecGIYXkdt","pdf",712391,28,"English","# Table of Contents\n## How to Use This Document\n## Looking at Digital Learning Through Different Lenses\n## Building Your Digital Learning Change Toolkit\n## Final Thoughts\n## Appendix A: Staff Departments List\n## Appendix B: Levels of Digital Learning","[{\"question\":\"What three scenario models does the document use to interpret post-pandemic change?\",\"answer\":\"It outlines Restore, Evolve, and Transform, each describing how institutions adapt after COVID-19.\"},{\"question\":\"Which reports does the document cite to describe the current digital learning landscape?\",\"answer\":\"It references CHLOE 9 (2024) and the EDUCAUSE Student and Technology Report (2025) and uses them to compare perspectives.\"},{\"question\":\"Why does the document argue it is important to understand students and enrollment trends now?\",\"answer\":\"It ties digital learning decisions to learner needs and highlights enrollment decline, including the growing impact of past education gaps.\"}]","Making the Case for Digital Learning | PDF",1792063212,71]