[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-621868-105":59,"doc-detail-621868-en":124},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":117,"head_meta":119,"extra_data":121,"updated_unix":123},105,"en","local-save-guidance-assessment-connection-issues","Local Save Guidance - Assessment Connection Issues","","This document provides essential instructions for candidates experiencing internet connectivity issues during an examination. It outlines the process for identifying connection status and utilizing the local data store to prevent data loss. The guide details how to navigate the system interface to access, download, and preserve assessment progress when automatic submission fails. By following these steps, candidates can manually save their work to a local device and facilitate subsequent submission to the examination board.",{"@graph":69,"@context":116},[70,84,99],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":30,"@type":76,"position":81},"https://docshare.wps.com/document/technology/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/local-save-guidance-assessment-connection-issues/621868/",{"url":83,"name":65,"@type":85,"author":86,"headline":65,"publisher":89,"fileFormat":92,"inLanguage":63,"description":67,"dateModified":93,"datePublished":93,"encodingFormat":92,"isAccessibleForFree":94,"interactionStatistic":95},"DigitalDocument",{"name":87,"@type":88},"Angel","Person",{"url":74,"name":90,"@type":91},"DocShare","Organization","application/pdf","2026-10-20",true,{"@type":96,"interactionType":97,"userInteractionCount":4},"InteractionCounter",{"@type":98},"ViewAction",{"@type":100,"mainEntity":101},"FAQPage",[102,108,112],{"name":103,"@type":104,"acceptedAnswer":105},"What should a candidate do if their internet connection is lost during an exam?","Question",{"text":106,"@type":107},"The candidate should continue working, as the assessment automatically saves progress locally to their device.","Answer",{"name":109,"@type":104,"acceptedAnswer":110},"How can a candidate download their assessment work if submission fails?",{"text":111,"@type":107},"The candidate must click the burger icon in the top right corner, select 'View local data store,' choose the matching assessment ID, and click 'Download.'",{"name":113,"@type":104,"acceptedAnswer":114},"Who should be contacted for support regarding internet connection issues during an assessment?",{"text":115,"@type":107},"Candidates or invigilators should contact the support team via telephone at +44 207 190 4048 or via email at internationalonscreen@pearson.com.","https://schema.org",{"og:url":83,"og:type":118,"og:title":65,"og:site_name":90,"og:description":67},"article",{"robots":120,"canonical":83},"index,follow",{"doc_id":122,"site_id":62},621868,1792465998,{"code":4,"msg":5,"data":125},{"doc_id":122,"user_id":126,"nickname":87,"user_avatar":127,"doc_module":4,"category_id":29,"category_name":30,"doc_title":65,"doc_description":67,"doc_content":128,"file_id":129,"file_url":130,"file_type":131,"file_size":132,"view_count":4,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":81,"language":133,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":134,"faqs":135,"seo_title":136,"seo_description":67,"update_tm":123,"read_time":39},687207412472,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","Local Save Guidance  \nStep-by-step guidance for locally saving candidate’s work to their device should the internet connection not be restored during the examination window.  \n1. Candidates will be made aware if their device loses internet connection during the assessment by receiving the following message:  \nPlease note that candidates who are working offline will be shown as ‘Offline’ on the  \nInvigilator App also.   \n2. Candidates should remain working on the assessment as all work completed will be saving to their device locally as they progress through the exam. Should the internet connection be restored, the following message will appear:  \n3. If, when they reach the end of the assessment and submission of their work has not  \nbeen successful, the following message will appear:  \n4. Upon receiving this error, click on the burger icon  in the top right hand corner of the screen.  \n5. Select View local data store  \n6. This will open the Saved Assessment Blob window.  \n7. Click on the drop down menu in the top box and select the assessment ID that  \nappears (this will match the ID seen in the original submission error message) .  \n8. Code will then appear within the Data box.  \n9. Click on Download and the candidate’s assessment will then be downloaded to the device.  \n10. This file can then be saved to a USB and sent to us from a device that has internet connection.  \nFor any candidate that is faced with an internet connection issue, please contact us by telephone on +44 207 190 4048 or via email at [internationalonscreen@pearson.com](internationalonscreen@pearson.com) so that we can support you in the process of downloading and sharing the candidate’s work with us.","cbCaij5uvOryqb6f","https://ap.wps.com/l/cbCaij5uvOryqb6f","pdf",417218,"English","# Procedure for Offline Candidates\n## Steps to Access Local Data Store","[{\"question\":\"What should a candidate do if their internet connection is lost during an exam?\",\"answer\":\"The candidate should continue working, as the assessment automatically saves progress locally to their device.\"},{\"question\":\"How can a candidate download their assessment work if submission fails?\",\"answer\":\"The candidate must click the burger icon in the top right corner, select 'View local data store,' choose the matching assessment ID, and click 'Download.'\"},{\"question\":\"Who should be contacted for support regarding internet connection issues during an assessment?\",\"answer\":\"Candidates or invigilators should contact the support team via telephone at +44 207 190 4048 or via email at internationalonscreen@pearson.com.\"}]","Local Save Guidance - Assessment Connection Issues | PDF"]