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appropriately and defuse difficult situations  \nTips & techniques for individuals, families, workplaces, schools and organisations  \nDo you, or someone you know...  \n... tend to criticise others?  \n... keep anger bottled in until it explodes?  \n... get upset when others disagree?  \n... withdraw from people you’re angry with?  \n... feel uncomfortable with settling differences?  \n... become guilty or ashamed after being angry?  \n... take anger out on the wrong people?  \n... get easily depressed?  \nFailing to manage anger happens to everyone, but using the info in this kit can help us gain control over our feelings and lives. These tools and techniques are taken directly from our leading anger management programmes, devised by “Beating Anger”author, Mike Fisher. Find more free anger management resources [from our website www.angermanage.co.uk. Feel](from our website www.angermanage.co.uk. Feel) free to make copies and pass it on to others who may need it!  \nContents  \nAnger First-Aid 3  \nThe Conflict Cycle 4  \nRage Gauge 4-5  \nBAAM’s Clearing Process 6  \nDealing with Other Peoples’ Anger 7  \nStress, anxiety and anger 7  \n6 Rules of Anger Management 8  \nWorld Leaders in Anger Management 9  \nWhat Next? 10  \nRecommended reading 10  \nYou are invited to attend BAAM’s  \nAnger Awareness Week  \n[https://www.angermanage.co.uk/anger-awareness-week](https://www.angermanage.co.uk/anger-awareness-week)  \nAnger Management First Aid  \nNotice anger rising  \nLearn to recognise early warning signs: tense muscles, frustration, disappointment or sarcasm. Anger is often preceded by a judgment you make or an opinion you have.  \nAcknowledge your anger  \nAnger is a feeling and a natural bodily response. There’s no shame in expressing feelings. The cause of a lot of guilt and shame is inappropriate expression of the anger.  \nIdentify the reason for your anger  \nIt may be obvious, like a careless driver backing into you. Or it may be subtle, such as kicking a tyre because you left the car-jack at home.  \nTake time out  \nWhen anger causes physical or emotional abuse, taking time out is the best course of action until tempers have cooled (getting away from the source).  \nFollow BAAM’s 6 Rules of Anger Management  \nBAAM’s fundamentals make managing anger easier. Talking things over is often the best way to manage your anger. Find the rules on page 8.  \nDecide and take action  \nClearer communication, assertiveness or time management are various solutions to  \nan issue. Once a course of action is decided upon, make sure you follow through with it.  \n3  \nConflict Cycle  \nWhen angry with someone, you can either express your feelings insensitively, causing them to react, or you can suppress your feelings until the resentment eventually causes you to explode.  \n• If you are in conflict you’ll have a ‘grudge’ until you resolve matters.  \n• If a resolution isn’t reached it’s likely you’ll remain resentful or hostile.  \n• Resentments serve no one and only keep your anger alive.  \n• Expressing our anger is scary! How do we do it productively?  \nUsing BAAM’s anger management techniques on the next few pages, try for a resolution without this developing into a drama! Resolving issues can be healing, empowering and builds trust.  \nRage Gauge: 4 Steps to identify and release anger  \nFollow these simple steps in the office, at school or at home to express anger and deal with it appropriately  \n1. Form a small group of 6 to 8 people and meet at least once a day for about 20 to 30 minutes during Anger Awareness Week  \n2. Have everyone read the “Keep Your Cool” tips in detail (p. 5-6) before the meeting, and have the instructions available at all times  \n3. Ask everyone in the group to identify whether any of the following are true for them:  \nA. Are they angry with anyone in their lives at this moment?  \nB. Do they feel anger towards someone in the group?  \nC. Is their anger getting in ","cbCaivqhKGT5dKl8","https://ap.wps.com/l/cbCaivqhKGT5dKl8","pdf",1341462,"English","# Anger First-Aid\n## Notice anger rising\n## Acknowledge your anger\n## Identify the reason for your anger\n## Take time out\n# The Conflict Cycle\n# Rage Gauge\n## R-Reaction\n## A-Anger Barometer\n## G-Grudge\n## E-Express\n# BAAM’s Clearing Process","[{\"question\":\"What should you do when you notice anger rising?\",\"answer\":\"Recognize early warning signs such as tense muscles, frustration, disappointment, or sarcasm, then pause to acknowledge what you are feeling.\"},{\"question\":\"How does the Rage Gauge help you manage anger?\",\"answer\":\"It guides you through four steps: identifying triggers (Reaction), rating your anger on a 1–3 scale (Anger Barometer), addressing a grudge (Grudge), and expressing what you need (Express) in a clear way.\"},{\"question\":\"What are the key steps in BAAM’s clearing process?\",\"answer\":\"Give time for both people to clear, ask the other person to listen rather than justify, allow feedback at the end, avoid attachment to a specific outcome, and ensure you share facts without mixing judgments and feelings.\"}]","KEEP YOUR COOL KIT - Your Essential Anger Management Guide | PDF",25]