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Coverage spans jobs and ways of working, recruitment and selection, skills and qualifications, pay and benefits, employees and management, and relationships between people and workplaces. It also extends into broader business concepts including manufacturing and services, innovation, business philosophies, marketing, money and finance, ethics and wrongdoing, leadership, culture, and professional communication through telephone, fax, and email.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":15,"@type":76,"position":81},"https://docshare.wps.com/document/literature/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/jobs-people-and-organizations-intermediate/410995/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/jobs-people-and-organizations-intermediate/410995.png","ImageObject",300,407,{"name":92,"@type":93},"dbqoiu","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-03","2026-09-28",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",11,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"What workplace topics are covered in the early units?","Question",{"text":113,"@type":114},"The early units focus on work and jobs, ways of working, recruitment and selection, skills and qualifications, pay and benefits, and the relationships between employees and management.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"Which marketing concepts are included?",{"text":118,"@type":114},"Marketing coverage includes customers and clients, market orientation, the four Ps, products and brands, pricing, distribution, promotion, and internet and e-commerce topics.",{"name":120,"@type":111,"acceptedAnswer":121},"How does the material address ethics and professional communication?",{"text":122,"@type":114},"It includes sections on wrongdoing and corruption and related ethical principles, and it also provides guidance on telephoning, fax, and email communication scenarios and vocabulary.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},410995,1790718911,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":14,"category_name":15,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":140,"language":141,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":142,"faqs":143,"seo_title":144,"seo_description":67,"update_tm":145,"read_time":146},3985747862462,"https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","BusinessVocabularyin Use  \nCambridge  \nBusinessVocabularyin Use  \nBill Mascull  \nPUBLISHED BY THE PRESS SYNDICATE OF THE UNIVERSITY OF CAMBRIDGEThe Pitt Building,Trumpington Street,Cambridge,United Kingdom  \nCAMBRIDGE UNIVERSITY PRESS  \nThe Edinburgh Building,Cambridge CB22RU,UK40 West 20th Street,New York,NY 10011-4211,USA477 Williamstown Road,Port Melbourne,VIC 3207,AustraliaRuiz de Alarcón 13,28014 Madrid,SpainDock House,The Waterfront,Cape Town 8001,South Africa  \nhttp://www.cambridge.org  \nCambridge University Press 2002  \nThis book is in copyright.Subject to statutory exceptionand to the provisions of relevant collective licensing agreements,no reproduction of any part may take place withoutthe written permission of Cambridge University Press.  \nFirst published 2002Second printing 2002Third printing 2002  \nPrinted in Italy by G.Canale &C.  \nTypeface Sabon 10/13pt.System QuarkXPress®[GECKO LTD]  \nA catalogue record for this book is available from the British LibraryISBN O 521775299  \nJOBS,PEOPLE ANDORGANIZATIONS  \n①Work and jobs  \n10  \nA What do you do?  \nB Word combinations with ‘work'C Types of job and types of work  \n②Ways of working  \n12  \nA Old and new waysB Nice work if you can get itC Nature of work  \n3 Recruitment and selection14  \nA RecruitmentB Applying for a jobC Selection procedures  \n4 Skills and qualifications16  \nA Education and trainingB Skilled and unskilledC The right person  \n5 Pay and benefits  \n18  \nA Wages,salary and benefitsB Compensation 1C Compensation 2  \n6 People and workplaces  \n20  \nA Employees and managementB Management and administrationC LabourD Personnel and human resources  \nA A job for lifeB A job for now  \nPRODUCTION  \n13 Manufacturing and services 34  \n14 The development process  \nC In-house staff or freelancers?D Losing your job  \nINTRODUCTION  \n88 Problems at work  \nA Health and safetyB Bullying and harassmentC Discrimination  \n9 Managers,executivesand directors  \nA Managers and executives:UK  \nB Managers and executives:US  \n10 Businesspeople andbusiness leaders  \nA Businesspeople and entrepreneursB Leaders and leadershipC Magnates,moguls and tycoons  \n11 Organizations 1  \nA Business and businessesB CommerceC EnterpriseD Word combinations with ‘enterprise'  \n12 Organizations 2  \nA Self-employed people and partnershipsB Limited liabilityC MutualsD Non-profit organizations  \nA Industry  \nB Manufacturing and servicesC Countries and their industries  \nA Market researchB Development and launch  \n15 Innovation and inventionA Innovation and inventionB Research and technologyC Patents and intellectual property  \n16 Making things  \n40  \nA ProductsB Mass productionC Capacity and output  \nMaterials and suppliers42  \nA Inputs  \nB Suppliers and outsourcingC Just-in-time  \n18 Business philosophies  \n44  \nA Total quality managementB Continuous improvementC BenchmarkingD Business process re-engineering  \n# MARKETING\n\n19Buyers,sellers andthe market  \nA Customers and clientsB Buyers and sellersC The marketD Word combinations with ‘market'  \n20 Markets and competitors48  \nA Companies and markets  \nB More word combinations with ‘market'C Competitors and competition  \n21 Marketing and marketorientationA MarketingB The four PsC Market orientation  \n50  \nProducts and brands  \nA Word combinations with ‘product'B GoodsC Brands and branding  \n23 Price  \nA Pricing  \nB Word combinations with ‘price'C Upmarket and downmarketD Mass markets and niches  \n24 Place  \nA Distribution:wholesalers,retailersand customersB ShopsC Direct marketing  \nPromotion  \nA AdvertisingB The sales forceC Promotional activities  \nThe Internet ande-commerce  \nA The InternetB Clicks-and-mortarC B2B,B2C and B2G  \nMONEY  \n27 Sales and costs  \nA Sales 1B Sales 2C CostsD Margins and mark-ups  \n28 Profitability andunprofitability  \nA Profitable and unprofitable productsB Budgets and expenditure  \nC Economies of scale and the learningcurve  \nGetting paid  \nA Shipping and billingB Trade creditC Accounts  \nAssets,liabilities and thebalance sheet ","cbCaioBfHzRWHOif","https://ap.wps.com/l/cbCaioBfHzRWHOif","pdf",3596767,173,"English","# Jobs, people and organizations\n## Work and jobs\n## Ways of working\n## Recruitment and selection\n## Skills and qualifications\n## Pay and benefits\n## People and workplaces\n# Marketing\n## Buyers, sellers and the market\n## Markets and competitors\n## Marketing and market orientation\n## Products and brands\n## Price\n## Place\n## Promotion\n# Finance and the economy\n## Personal finance\n## Financial centres\n## Trading\n## Indicators","[{\"question\":\"What workplace topics are covered in the early units?\",\"answer\":\"The early units focus on work and jobs, ways of working, recruitment and selection, skills and qualifications, pay and benefits, and the relationships between employees and management.\"},{\"question\":\"Which marketing concepts are included?\",\"answer\":\"Marketing coverage includes customers and clients, market orientation, the four Ps, products and brands, pricing, distribution, promotion, and internet and e-commerce topics.\"},{\"question\":\"How does the material address ethics and professional communication?\",\"answer\":\"It includes sections on wrongdoing and corruption and related ethical principles, and it also provides guidance on telephoning, fax, and email communication scenarios and vocabulary.\"}]","JOBS, PEOPLE AND ORGANIZATIONS - Intermediate | PDF",1790587038,266]