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The training covers how configuration items are configured and how relationships between them are managed. 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All rights reserved.  \nITIL ® 4 Practitioner  \nWhat’s included:  \nTutor Support   \n Quizzes and exam practice   \neBook  \nWorks on mobile devices  \nFramework:  \nITIL  \nCourse Level: Practitioner  \nCertification Provider: AEXLOS  \nExam Provider  \nPeopleCert  \nDuration:  \n5 hours  \nAccess period:  \n3 months  \nCourse Overview  \nThe ITIL Practitioner: Service Configuration Management course ensures that accurate and reliable information about the configuration of services and the configuration items that support them is available when and where it is needed.  \nThis includes information on how configuration items are configured and the relationships between them.  \nThis practice course is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels. maximizing value from the Service Configuration Management practice area.  \nWho is the course aimed at?  \nITIL 4 Practitioner: Service Configuration Management is designed for:  \n• IT professionals looking to enhance their understanding and application of ITIL 4 management practices  \n• Service management practitioners aiming to improve their ability to Collect and manage configuration items (Cls) which typically include hardware, software, networks, buildings, suppliers, products and services  \n• Professionals seeking to develop their career by obtaining an ITIL 4 Practice Management qualification  \n• Individuals responsible for implementing and managing ITIL practices within an organisation  \n• ITIL Foundation Certificate holders who wish to advance their knowledge and skills in IT service management  \n• Holders of any PeopleCert qualification who wish to renew their certification  \n2024 © Omniplex (Group) Ltd. and/or its affiliates. All rights reserved.  \nWhat will you learn by taking this course?  \nITIL 4 Practitioner: Service Configuration Management enables professionals to:  \n• Key concepts of the Service Configuration Management Practice  \n• Practice Success factors  \n• Practice processes  \n• Key roles and competencies in the Practice  \n• The role of technology and automation in the Practice  \n• The role of Partners and Suppliers in the Practice  \n• The ITIL capability model  \nWhy should you take this course?  \nITIL 4 Practitioner: Service Configuration Management enables professionals to:  \n• Learn how to apply automation, tooling, and best practices to optimise service delivery  \n• Build a strong foundation for future career advancement with in depth knowledge of a key ITIL Practice  \n• Access comprehensive study materials, practice exams, and realworld case studies for effective learning and exam preparation  \n• The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the exam  \n• We offer each student a FREE exam voucher (T&Cs apply)  \n• This ITIL 4 Practitioner: Service Configuration Management course is accredited by PeopleCert  \n• Gain a deeper understanding of the Service Configuration Management Management Practice  \n• Enhance career prospects by obtaining a recognised ITIL 4 Practitioner certification  \n• Improve the integration and performance of key IT service management practices within your organisation  \n2024 © Omniplex (Group) Ltd. and/or its affiliates. All rights reserved.  \nSyllabus Information  \nModule O: Welcome to ITIL 4 Service Configuration Management Practice  \nModule O introduces you to the main course features:  \n• Introduction to the certification program  \n• Course navigation video  \n• Course guide: Exam information, FAQs, and lesson plan  \nModule 1: Purpose and key concepts  \nIn module l we look at some key concepts in the service configuration management practice. There are thr","cbCaieWhyNqhV5KL","https://ap.wps.com/l/cbCaieWhyNqhV5KL","pdf",519606,"English","# Course Overview\n# Who is the course aimed at?\n# What will you learn by taking this course?\n# Why should you take this course?\n# Syllabus Information\n## Module 0: Welcome\n## Module 1: Purpose and key concepts\n## Module 2: Value streams, processes and people\n## Module 3: Support, development and success of the practice\n## Module 4: The practice exams\n## Module 5: Change Enablement wrap-up\n# Exam Information","[{\"question\":\"What is the main goal of the ITIL 4 Service Configuration Management practitioner course?\",\"answer\":\"The course ensures accurate and reliable service configuration information, including configuration items and their relationships, is available when and where it is needed.\"},{\"question\":\"Who is this course designed for?\",\"answer\":\"It targets IT professionals and service management practitioners who want to enhance their application of ITIL 4 practices, implement and manage configuration items, and advance or renew related ITIL qualifications.\"},{\"question\":\"What types of learning and exam preparation support are included?\",\"answer\":\"Learners receive tutor support, quizzes and exam practice, an eBook, and a practice exam simulator with regular knowledge checks, including a free exam voucher subject to T\\u0026Cs.\"}]","ITIL 4 Practitioner - Service Configuration Management - Course Overview | PDF",1790739470,15]