[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-210893-en":3,"doc-seo-210893-105":30,"detail-sidebar-cat-0-en-105":90},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":4,"category_id":11,"category_name":12,"doc_title":13,"doc_description":14,"doc_content":15,"file_id":16,"file_url":17,"file_type":18,"file_size":19,"view_count":20,"is_deleted":4,"is_public":21,"is_downloadable":21,"audit_status":21,"page_count":21,"language":22,"language_code":23,"site_id":24,"html_lang":23,"table_of_contents":25,"faqs":26,"seo_title":27,"seo_description":14,"update_tm":28,"read_time":29},210893,137451207643,"Margaret","https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2",6,"Technology","IT Services in the Academic Year 2026-2027","IT services in the academic year 2026–2027 explain how students access essential digital resources through TUNI accounts based on personal data in student records. The guide covers services such as computer labs, email, printing and copying, wireless networking, Sisu, TUNI Moodle, intranet, file storage via OneDrive for Business, and software access through TUNI Virtual Desktop. It also details strong multifactor authentication, password change frequency, IT Helpdesk contact hours, and support for webmail, Teams workspaces, Zoom/Microsoft365/EduVPN, and TUNI EXAM.","IT services in the academic year 2026–2027  \nGeneral  \nStudents’ TUNI accounts are created and maintained based on their personal data that is stored in the student records. Your TUNI email and password will allow you to access, for example, the following services:  \n• computer labs  \n• email  \n• printing and copying  \n• wireless network for personal laptops  \n• Sisu  \n• TUNI Moodle  \n• intranet  \nYou must change your password every 210 days! Change your password at [id.tuni.fi](id.tuni.fi).  \nInformation security  \nStart using strong multifactor authentication as soon as you have activated your TUNI account.  \nSee also Information security training and the quick guide to information security.  \nIT Helpdesk  \nAll questions about passwords, user permissions, error messages etc.  \n[helpdesk.tuni.fi](helpdesk.tuni.fi)[ ](helpdesk.tuni.fi)[it-helpdesk@tuni.fi](it-helpdesk@tuni.fi)[ ](it-helpdesk@tuni.fi)+358 294 520 500  \nMon-Fri 8.00 – 17.00  \n(outside term on weekdays 8.00 – 15.00)  \nFor more information, please see the IT services handbook.  \nEmail  \n[outlook.com/tuni.fi](outlook.com/tuni.fi)  \nYou can access webmail on all mobile devices. Log on with your TUNI email address.  \nEmail addresses are in the format: firstname.lastname@tuni.fi  \nfirstname.x.lastname@tuni.fi  \nPrinting  \nMultifunction devices serve as printers, copiers and scanners on our campuses. You can also print out documents from your personal phone, tablet or laptop. Read more about printing and copying.  \nFile storage  \nOneDrive for Business is a personal cloud repository that allows you to access your files anytime and anyplace.  \nSoftware on your laptop You can install software on your personal computer or use them via TUNI Virtual Desktop service.  \nWireless networks  \nLog on to the secure wireless Eduroam network with your TUNI email address (firstname. lastname@tuni.fi) .  \nDownload the Eduroam installer on the Internet. Read more about wireless networks.  \nTUNI Moodle  \n[tuni.fi/moodle](tuni.fi/moodle)  \nTUNI Moodle is used as a virtual learning environment on many of our courses. Teachers are responsible for managing their courses on Moodle and will help students with any questions.  \nTeams workspaces  \nTeams workspaces  \nTeams service allows you to set up a shared workspace. The service facilitates collaboration and communication between students and staff.  \nTUNI EXAM  \n[tuni.fi/exam-en](tuni.fi/exam-en)  \nTUNI EXAM is an electronic examination service that allows you to book an electronic exam under supervised conditions at a time that is convenient to you. Facilities for taking electronic exams are located on all our campuses in Tampere as well as in Pori and Seinäjoki. More instructions on the TUNI Exam page.  \nIntranet  \n[intra.tuni.fi/en](intra.tuni.fi/en)  \nThe intranet is the primary channel of internal communication. The intranet is your gateway to the latest news and events, study guidance, staff members’contact information as well as the information about electronic services.  \nYour intranet start page is customised to display also information about your studies, e.g. course information and messages and notifications sent via Sisu.  \nDistant learning  \nZoom, Microsoft365, EduVPN  \nVia TUNI Virtual Desktop you can use the same software on your own computer which are used in a computer class.  \nSisu  \nSisu is a study information system for all stages of your studies.  \nOn Sisu you draft your personal study plan (PSP), sign up for courses, and monitor the progress of your studies. In Sisu you can also conduct online transactions such as apply for course credit transferring, apply for evaluation of study modules or apply for the degree certificate.  \nStudent´s Guide  \nIn the Student’s Guide, you’ll find instructions for studying and information about the curriculum and the teaching schedule.  \nAI in studies  \nAs a general rule, students at Tampere University are permitted to use generative AI applications to support their learning and the compl","cbCaiq4U2V9NeS5q","https://ap.wps.com/l/cbCaiq4U2V9NeS5q","pdf",128036,2,1,"English","en",105,"# IT services in the academic year 2026–2027\n## Account basics and services\n## Information security\n## IT Helpdesk\n## Email and communication\n## Printing, file storage, and software\n## Wireless networks and learning platforms\n## Teams workspaces, TUNI EXAM, intranet\n## Distant learning, Sisu, and student support\n## AI in studies\n## Privacy policy","[{\"question\":\"How do I access IT services with a TUNI account, and what services are included?\",\"answer\":\"Access is provided through the TUNI email and password created and maintained from student records. Services include computer labs, email, printing and copying, the wireless network, Sisu, TUNI Moodle, and the intranet.\"},{\"question\":\"How often must I change my password, and what should I do for information security?\",\"answer\":\"Change the password every 210 days. Start using strong multifactor authentication as soon as the TUNI account is activated.\"},{\"question\":\"Where can I get help for password, permissions, or error messages, and what are the helpdesk hours?\",\"answer\":\"IT Helpdesk supports questions about passwords, user permissions, and error messages. Hours are Mon–Fri 8.00–17.00, and outside term on weekdays 8.00–15.00.\"}]","IT Services in the Academic Year 2026-2027 | PDF",1788675901,3,{"code":4,"msg":31,"data":32},"ok",{"site_id":24,"language":23,"slug":33,"title":13,"keywords":34,"description":14,"schema_data":35,"social_meta":85,"head_meta":87,"extra_data":89,"updated_unix":28},"it-services-in-the-academic-year-2026-2027","",{"@graph":36,"@context":84},[37,52,67],{"@type":38,"itemListElement":39},"BreadcrumbList",[40,44,47,49],{"item":41,"name":42,"@type":43,"position":21},"https://docshare.wps.com","Home","ListItem",{"item":45,"name":46,"@type":43,"position":20},"https://docshare.wps.com/document/","Document",{"item":48,"name":12,"@type":43,"position":29},"https://docshare.wps.com/document/technology/",{"item":50,"name":13,"@type":43,"position":51},"https://docshare.wps.com/document/it-services-in-the-academic-year-2026-2027/210893/",4,{"url":50,"name":13,"@type":53,"author":54,"headline":13,"publisher":56,"fileFormat":59,"inLanguage":23,"description":14,"dateModified":60,"datePublished":61,"encodingFormat":59,"isAccessibleForFree":62,"interactionStatistic":63},"DigitalDocument",{"name":9,"@type":55},"Person",{"url":41,"name":57,"@type":58},"DocShare","Organization","application/pdf","2026-09-11","2026-09-06",true,{"@type":64,"interactionType":65,"userInteractionCount":20},"InteractionCounter",{"@type":66},"ViewAction",{"@type":68,"mainEntity":69},"FAQPage",[70,76,80],{"name":71,"@type":72,"acceptedAnswer":73},"How do I access IT services with a TUNI account, and what services are included?","Question",{"text":74,"@type":75},"Access is provided through the TUNI email and password created and maintained from student records. 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