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No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from the publisher, except for the inclusion of brief quotations in a review.  \nPrinted in the United States of America First Printing July 2013  \nLibrary of Congress Control Number: 2013939397  \nISBN-13: 978-1-58713-308-4  \nISBN-10: 1-58713-308-3  \nTrademark Acknowledgments  \nAll terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Cisco Press or Cisco Systems, Inc., cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark.  \nPublisher  \nPaul Boger  \nAssociate Publisher  \nDave Dusthimer  \nBusiness Operation Manager, Cisco Press  \nJan Cornelssen  \nExecutive Editor  \nMary Beth Ray  \nManaging Editor  \nSandra Schroeder  \nDevelopment Editor  \nEllie C. Bru  \nSenior Project Editor  \nTonya Simpson  \nCopy Editor  \nKeith Cline  \nTechnical Editor  \nJeff McDowell  \nEditorial Assistant  \nVanessa Evans  \nBook Designer  \nMark Shirar  \nComposition  \nTrina Wurst, TnT Design, Inc.  \nIndexer  \nBrad Herriman  \nProofreader  \nMegan Wade-Taxter  \nWarning and Disclaimer  \nThis book is designed to provide information about the Cisco Networking Academy IT Essentials: PC Hardware and Software course. Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied.  \nThe information is provided on an “as is” basis. The authors, Cisco Press, and Cisco Systems, Inc. shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book or from the use of the discs or programs that may accompany it.  \nThe opinions expressed in this book belong to the author and are not necessarily those of Cisco Systems, Inc.  \nCorporate and Government Sales  \nThe publisher offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales, which may include electronic versions and/or custom covers and content particular to your business, training goals, marketing focus, and branding interests. For more information, please contact: U.S. Corporate and Government  \nSales 1-800-382-3419 [corpsales@pearsontechgroup.com](corpsales@pearsontechgroup.com)  \nFor sales outside the United States, please contact: International Sales [international@pearsoned.com](international@pearsoned.com)  \nFeedback Information  \nAt Cisco Press, our goal is to create in-depth technical books of the highest quality and value. Each book is crafted with care and precision, undergoing rigorous development that involves the unique expertise of members from the professional technical community.  \nReaders’ feedback is a natural continuation of this process. If you have any comments regarding how we could improve the quality of this book, or otherwise alter it to better suit your needs, you can contact us through email at [feedback@ciscopress.com. Please make](feedback@ciscopress.com. Please make) sure to include the book title and ISBN in your message.  \nWe greatly appreciate your assistance.  \nAbout the Contributing Authors  \nKathleen Czurda-Page is the lead instructor for the Cisco Networking Academy at North Idaho College. She teaches IT Essentials and CCNA courses, along with introduction to computers in business courses and business leadership. Kathleen has a deg","cbCaijyLKkiDEDMz","https://ap.wps.com/l/cbCaijyLKkiDEDMz","pdf",1421492,108,"English","# Introduction\n## Chapter 1 Introduction to the Personal Computer\n## Chapter 2 Lab Procedures and Tool Use\n## Chapter 3 Computer Assembly\n## Chapter 4 Overview of Preventive Maintenance\n## Chapter 5 Operating Systems\n## Chapter 6 Networks\n## Chapter 7 Laptops\n## Chapter 8 Mobile Devices\n## Chapter 9 Printers\n## Chapter 10 Security\n## Chapter 11 The IT Professional\n## Chapter 12 Advanced Troubleshooting\n# Appendix and Reference\n## Appendix A Answers to “Check Your Understanding” Questions\n## Glossary\n## Index","[{\"question\":\"What course is this companion guide designed to support?\",\"answer\":\"It is designed to provide information about the Cisco Networking Academy IT Essentials: PC Hardware and Software course.\"},{\"question\":\"How does the book handle accuracy and responsibility?\",\"answer\":\"It states that every effort was made to be complete and accurate, while providing information on an “as is” basis with no implied warranty or fitness and no liability for losses or damages.\"},{\"question\":\"What learning support materials are included in the back matter?\",\"answer\":\"The contents list includes answers to “Check Your Understanding” questions in Appendix A, along with a glossary and an index.\"}]","IT Essentials: PC Hardware and Software Companion Guide - Fifth Edition | PDF",1789891633,272]