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The R-square values indicate strong correlations between these factors and their adjusted counterparts. Specifically, Customer Loyalty has an R-square of 0.556, and Customer Perceived Value has an R-square of 0.438, with adjusted values slightly lower. Customer Satisfaction is also presented with an R-square of 0.540. Further detailed analysis explores the relationships between various customer experience elements, including Customer Experience, Customer Loyalty, Customer Perceived Value, Customer Service Quality, and Customer Satisfaction. The data includes correlation coefficients, means, standard deviations, t-statistics, and p-values, demonstrating statistically significant relationships. For instance, Customer Experience has a considerable impact on Customer Satisfaction (p=0.000), and Customer Service Quality significantly influences Customer Perceived Value (p=0.000) and Customer Satisfaction (p=0.000). The analysis also highlights that Customer Satisfaction has a notable influence on Customer Loyalty (p=0.004), and Customer Perceived Value positively affects Customer Loyalty (p=0.010).",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/international-journal-of-economics-business-and-innovation-research-isbn2964-0865/183221/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/international-journal-of-economics-business-and-innovation-research-isbn2964-0865/183221.png","ImageObject",300,407,{"name":92,"@type":93},"wps_ap_test_251126_0180","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-04","2026-09-02",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",21,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"What are the key metrics analyzed in this document?","Question",{"text":113,"@type":114},"The document analyzes Customer Loyalty, Customer Perceived Value, and Customer Satisfaction, including their R-square values and correlations.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"What is the relationship between Customer Experience and Customer Satisfaction?",{"text":118,"@type":114},"Customer Experience has a statistically significant positive impact on Customer Satisfaction, with a p-value of 0.000.",{"name":120,"@type":111,"acceptedAnswer":121},"How does Customer Service Quality affect Customer Perceived Value and Satisfaction?",{"text":122,"@type":114},"Customer Service Quality significantly influences both Customer Perceived Value (p=0.000) and Customer Satisfaction (p=0.000), indicating its crucial role in customer perception and experience.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},183221,1788351787,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":140,"language":141,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":142,"faqs":143,"seo_title":144,"seo_description":67,"update_tm":130,"read_time":145,"preview_page_count":4},8796095027276,"https://avatar.qwps.com/avatar/d3BzX2FwX3Rlc3RfMjUxMTI2XzAxODA=","|  | R-square | R-square adjusted |\n| --- | --- | --- |\n| Customer Loyalty | 0.556 | 0.552 |\n| Customer Perceived Value | 0.438 | 0.435 |\n\n\n| Customer Satisfaction | 0.540 | 0.538 |\n| --- | --- | --- |\n\n\n|  | Customer Loyalty | Customer\u003Cbr>Perceived Value | Customer satisfaction |\n| --- | --- | --- | --- |\n| Customer Experience | 0.049 | 0.108 | 0.091 |\n| Customer Loyalty |  |  |  |\n| Customer Perceived Value | 0.041 |  |  |\n| Customer Service Quality | 0.068 | 0.170 | 0.359 |\n| Customer Satisfaction | 0.041 |  |  |\n\n\n|  | Original sample (O) | Sample mean (M) | Standard deviation (STDEV) | T statistics (|O/STDEV|) | P values |\n| --- | --- | --- | --- | --- | --- |\n| Customer Experience →\u003Cbr>Customer Loyalty | 0.208 | 0.211 | 0.096 | 2.175 | 0.030 |\n| Customer Experience →\u003Cbr>Customer Perceived\u003Cbr>Value | 0.323 | 0.323 | 0.093 | 3.481 | 0.001 |\n| Customer Experience →\u003Cbr>Customer Satisfaction | 0.268 | 0.268 | 0.060 | 4.444 | 0.000 |\n| Customer Perceived →\u003Cbr>Customer Loyalty | 0.188 | 0.195 | 0.073 | 2.577 | 0.010 |\n| Customer Service Quality →\u003Cbr>Customer Loyalty | 0.272 | 0.266 | 0.105 | 2.592 | 0.010 |\n| Customer Service Quality →\u003Cbr>Customer Perceived\u003Cbr>Value | 0.405 | 0.407 | 0.081 | 4.991 | 0.000 |\n| Customer Service Quality →\u003Cbr>Customer Satisfaction | 0.533 | 0.532 | 0.052 | 10.336 | 0.000 |\n| Customer Satisfaction ->\u003Cbr>Customer Loyalty | 0.206 | 0.201 | 0.072 | 2.868 | 0.004 |","cbCaipF9SBXtC2jG","https://ap.wps.com/l/cbCaipF9SBXtC2jG","pdf",407777,23,"English","# Customer Loyalty Analysis\n## R-square values\n## Correlation Analysis","[{\"question\":\"What are the key metrics analyzed in this document?\",\"answer\":\"The document analyzes Customer Loyalty, Customer Perceived Value, and Customer Satisfaction, including their R-square values and correlations.\"},{\"question\":\"What is the relationship between Customer Experience and Customer Satisfaction?\",\"answer\":\"Customer Experience has a statistically significant positive impact on Customer Satisfaction, with a p-value of 0.000.\"},{\"question\":\"How does Customer Service Quality affect Customer Perceived Value and Satisfaction?\",\"answer\":\"Customer Service Quality significantly influences both Customer Perceived Value (p=0.000) and Customer Satisfaction (p=0.000), indicating its crucial role in customer perception and experience.\"}]","International Journal of Economics, Business and Innovation Research-ISBN:2964-0865 | PDF",58]