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The session frames career enhancement for medical assistants alongside improved organizational efficiency and patient outcomes, and outlines study inclusion criteria. It also highlights expanded roles within innovative models, references the Hitachi Foundation Pioneer Employers Initiative, and summarizes case studies and site visits across multiple FQHCs, academic health systems, integrated health systems, and specialty clinics.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/innovative-workforce-models-expanding-the-role-of-medical-assistants/502695/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/innovative-workforce-models-expanding-the-role-of-medical-assistants/502695.png","ImageObject",300,407,{"name":92,"@type":93},"RuangKosong","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-16","2026-10-03",true,{"@type":102,"interactionType":103,"userInteractionCount":24},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is the webinar’s main focus?","Question",{"text":112,"@type":113},"It focuses on innovative workforce models that expand the role of medical assistants in primary care.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How does the session describe benefits of expanded medical assistant roles?",{"text":117,"@type":113},"It highlights career enhancement for medical assistants, improved organizational efficiency, and improved patient outcomes.",{"name":119,"@type":110,"acceptedAnswer":120},"What does the document include regarding evidence and research activity?",{"text":121,"@type":113},"It specifies study inclusion criteria and presents site visits and case studies, listing organizations and health systems involved.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},502695,1791349408,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":24,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":36,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":144},962090883219,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","Innovative Workforce Models:  \nExpanding the Role of Medical Assistants  \nApril 23, 2014  \nWe strongly encourage you join the call by receiving a call‐back.  \nIf you choose to dial‐in, please be sure to use your attendee \\# found under the“Event Info” tab.  \nHousekeeping  \n• This session will be recorded – Slides and recording posted [on](on www.chcf.org/cin within a)[ ](on www.chcf.org/cin within a)[www.chcf.org/cin](on www.chcf.org/cin within a)[ within a](on www.chcf.org/cin within a)[ ](on www.chcf.org/cin within a)week  \n• To ask a question:  \n– Logistical questions: Use CHAT to Host  \n– Questions for Speakers: Use CHAT to All  \n• CHCF Health Care Leadership Program now recruiting for next cohort of leaders . Applications due May 15. For more info, go to:  \n[http://futurehealth. ucsf.edu/Public/Leadershi](http://futurehealth. ucsf.edu/Public/Leadershi)  \np‐Programs/Home.aspx?pid=145  \n4/28/2014 2  \nToday’s Speakers  \nCatherine Dower  \nHealth Policy and Law Director  \nUCSF Center for the Health Professions  \nDana Valley  \nAssociate Director of Quality Management, West County Health Centers  \nSheena Toledo  \nAgency Medical Assistant Supervisor West County Health Centers  \n4/28/2014 3  \nInnovative Workforce Models  \nin Health Care  \nUtilizing medical assistantsin expanded roles in primary care  \nCatherine Dower, JD April 23, 2014  \n©2012-2014 Center for the Health Professions [www.futurehealth.ucsf.edu](www.futurehealth.ucsf.edu)  \nUCSF Center for the Health  \nProfessions  \nThe mission of the Center for the Health Professions is to transform health care through workforce research and leadership development.  \nHitachi Foundation Pioneer Employers Initiative  \n• Identify companies that provide career advancement for frontline workers  \n• Discover factors that make companies successful while empowering employees  \n• Disseminate promising practices  \n• Inspire replication of successful models  \nExpanded Roles for Medical Assistants in Innovative Models  \nCareer Enhancement  \nfor MAs  \nImproved Organizational Efficiency  \nImproved Patient Outcomes  \nStudy Inclusion Criteria  \n7  \n14 Site Visits and Case Studies  \n8  \n14 Site Visits and Case Studies  \n• Cabin Creek Health Systems, WV  \n• Central Massachusetts Community Health Center  \n• DFD Russell Medical Centers, Maine  \n• Franklin Square Hospital Center, Baltimore  \n• High Plains Community Health Center, CO  \n• Kaiser Permanente Baldwin Park Medical Center, CA  \n• Northwestern Memorial Physicians Group, Chicago  \n• PeaceHealth’s Team Fillingame, Oregon  \n• Southcentral Foundation, Anchorage  \n• The Special Care Center, Atlantic City  \n• University of Utah Community Clinics  \n• University of California, Davis Family Practice Center  \n• UNITE HERE Health Center, NY  \n• WellMed, Texas  \n14 Site Visits and Case Studies  \n–4 FQHCs  \n–3 Academic Health Systems  \n–5 Integrated Health Systems (not academic)  \n–1 Stand-Alone Multi-Specialty Care Clinic  \n–1 Multi-Specialty Medical Group","cbCaidbhWOc8dGAR","https://ap.wps.com/l/cbCaidbhWOc8dGAR","pdf",1691551,"English","# Expanding the Role of Medical Assistants\n## Innovative Workforce Models in Health Care\n## Utilizing Medical Assistants in Expanded Roles in Primary Care\n## Career Enhancement for Medical Assistants\n## Improved Organizational Efficiency\n## Improved Patient Outcomes\n## Study Inclusion Criteria\n## Site Visits and Case Studies","[{\"question\":\"What is the webinar’s main focus?\",\"answer\":\"It focuses on innovative workforce models that expand the role of medical assistants in primary care.\"},{\"question\":\"How does the session describe benefits of expanded medical assistant roles?\",\"answer\":\"It highlights career enhancement for medical assistants, improved organizational efficiency, and improved patient outcomes.\"},{\"question\":\"What does the document include regarding evidence and research activity?\",\"answer\":\"It specifies study inclusion criteria and presents site visits and case studies, listing organizations and health systems involved.\"}]","Innovative Workforce Models - Expanding the Role of Medical Assistants | PDF",1791040538,101]