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Using a cross-sectional descriptive design with a practice analysis method and an online survey, it gathered 7,668 usable responses from a purposive sample of case managers invited over four weeks. Results support updates to CCM exam test specifications, strengthening evidence for competency evaluation and guiding training and education programs.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/informing-the-content-and-composition-of-the-ccm-certification-examination-a-national-study-from-the-commission-for-case-manager-certification-part-2/456913/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/informing-the-content-and-composition-of-the-ccm-certification-examination-a-national-study-from-the-commission-for-case-manager-certification-part-2/456913.png","ImageObject",300,407,{"name":92,"@type":93},"Rizky","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-16","2026-09-30",true,{"@type":102,"interactionType":103,"userInteractionCount":8},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What was the purpose of the national role and function study?","Question",{"text":112,"@type":113},"To identify essential activities and necessary knowledge areas of case management practice across varied care settings and professional disciplines.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How was the study conducted and what was the sample size?",{"text":117,"@type":113},"It used a cross-sectional descriptive approach with a practice analysis method and online survey design. 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All rights reserved.  \nInforming the Content and Composition of the CCM Certiﬁcation Examination  \nA National Study From the Commission for Case Manager Certiﬁcation: Part 2  \nHussein M. Tahan, PhD, RN, Annette C. Watson, RN-BC, CCM, MBA, and Patrice V. Sminkey, RN  \nA B ST RAC T  \nPurpose: The purpose of this national role and function study was to identify the essential activities and necessary knowledge areas of case management practice, meaning the work performed by case managers in various care settings and across diverse professional disciplines.  \nPrimary Practice Setting(s): The national study covered case management practices and work settings across the full continuum of health care.  \nMethodology and Sample: This cross-sectional descriptive study used the practice analysis method and online survey research design. The study employed a purposive sample of case managers, in which 52,370 individuals received an invitation to volunteer to participate. Data collection completed over a 4-week period resulted in 7,668 useable survey responses (nearly a 15% response rate) .  \nResults: The study identiﬁed the common activities and knowledge areas necessary for competent and effective performance of case managers, as was highlighted in Part I of the two-part article series on the  \nrole and function study. The results of the study informed the needed update of the test speciﬁcations for the Certiﬁed Case Manager (CCM) certiﬁcation examination. This work assures the CCM continues to be substantiated in current practice. Of special note are the emergence of speciﬁc activity and knowledge domainsin the area of case management ethical, legal, and practice standards, and an increase in the number of employers requiring certiﬁed case managers to ﬁll vacant positions and compensating them ﬁnancially for such qualiﬁcations.  \nImplications for Case Management Practice: The role and function study keeps the CCM credentialing examination evidence-based and maintains its validity for evaluating competency of case managers. Findings can be used to develop programs and curricula for the training and education of case managers. The study instrument also can be used for further research of case management practice.  \nKey words: activity, care coordination, case management, certiﬁcation test speciﬁcations, factor analysis, function, index of agreement, knowledge, practice analysis, role, transitions of care  \nAcross the spectrum of health and human ser  \nvices, professional case managers on transdis  \nciplinary health care teams are responsible for care management, care coordination, and transitions of care activities. These responsibilities have raised the expectations that professional case managers undertake quality measurement and evaluation of the systems of care delivery and their impact on patient care outcomes and experience of care. The ability of the case manager to fulﬁll these demands underscores the importance of acquired credentials: educational background, certiﬁcation, competency, and experience. To provide that assurance of advanced competency, which is vital for the protection of consumers, the Commission for Case Manager Certiﬁcation  \n(CCMC) offers the Certiﬁed Case Manager (CCM) credential. The credential is backed by a rigorous scientiﬁc research process conducted every 5 years, known as the role and function study.  \nAs described previously in Part I of this two-part series (Tahan, Watson, & Sminkey, 2015), the CCMC conducts a role and function study on a regular basis to ensure that the CCM certiﬁcation process and  \nAddress correspondence to Patrice V. Sminkey, RN, Commission for Case Manager Certiﬁcation, 1120 Route 73, Ste 200, Mt Laurel, NJ 08054 (ccmhq@ccmcertiﬁ[cation.org](cation.org)).  \nThe authors report no conﬂicts of interest. DOI: 10. 1097/NCM.0000000000000129  \nVol. 21/No. 1 Prof","cbCaigVxTCMcUegj","https://ap.wps.com/l/cbCaigVxTCMcUegj","pdf",222366,"English","# A B S T R A C T\n## Purpose\n## Primary Practice Setting(s)\n## Methodology and Sample\n## Results\n## Implications for Case Management Practice\n## Key words\n# TEST SPECIFICATIONS OF THE CCM CERTIFICATION EXAMINATION","[{\"question\":\"What was the purpose of the national role and function study?\",\"answer\":\"To identify essential activities and necessary knowledge areas of case management practice across varied care settings and professional disciplines.\"},{\"question\":\"How was the study conducted and what was the sample size?\",\"answer\":\"It used a cross-sectional descriptive approach with a practice analysis method and online survey design. Of 52,370 invited case managers, 7,668 provided usable responses.\"},{\"question\":\"How do the findings affect the CCM certification examination and case management practice?\",\"answer\":\"The results informed updates to the CCM exam test specifications, keeping the credentialing process evidence-based and supporting curriculum development and further research on case management practice.\"}]","Informing the Content and Composition of the CCM Certification Examination - A National Study From the Commission for Case Manager Certification - Part 2 | PDF",1790747558,48]