[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-184931-105":59,"doc-detail-184931-en":131},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":124,"head_meta":126,"extra_data":128,"updated_unix":130},105,"en","information-system-success-model","Information System Success Model","","This document presents a conceptual model for understanding the success of information systems. The model outlines a causal chain starting from System Quality and Information Quality, which influence Use and User Satisfaction. These factors, in turn, lead to Individual Impact and ultimately Organizational Impact. System Quality refers to the characteristics of the information system itself, such as performance, reliability, and usability. Information Quality pertains to the accuracy, completeness, and relevance of the data provided by the system. Use describes the extent to which users adopt and employ the system in their work. User Satisfaction reflects the users' overall feelings and attitudes towards the system. Individual Impact signifies the changes in user performance, productivity, and behavior resulting from system use. Organizational Impact represents the broader effects on organizational objectives, efficiency, and effectiveness. The model emphasizes the interconnectedness of these elements, suggesting that improving system and information quality is crucial for enhancing user satisfaction and use, which are precursors to achieving desired impacts at both individual and organizational levels. This framework is valuable for system designers, implementers, and managers seeking to maximize the benefits derived from information technology investments.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/information-system-success-model/184931/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/information-system-success-model/184931.png","ImageObject",300,407,{"name":92,"@type":93},"Lucas Vance","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-04","2026-09-02",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",11,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"What are the primary drivers of information system success according to the model?","Question",{"text":113,"@type":114},"The model suggests that System Quality and Information Quality are the foundational drivers influencing other factors of success.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"How do 'Use' and 'User Satisfaction' relate in this model?",{"text":118,"@type":114},"'Use' and 'User Satisfaction' are depicted as interrelated, with each potentially influencing the other, and both are critical intermediate factors leading to impact.",{"name":120,"@type":111,"acceptedAnswer":121},"What is the ultimate outcome measured in this model?",{"text":122,"@type":114},"The ultimate outcome measured is 'Organizational Impact,' representing the broader effects of the information system on the organization's objectives and performance.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},184931,1788364970,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":66,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":39,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":130,"read_time":46,"preview_page_count":4},549768064622,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","cbCaipaDYirrpBQO","https://ap.wps.com/l/cbCaipaDYirrpBQO","pdf",278963,"English","# Information System Success Model\n## System Quality\n## Information Quality\n## Use\n## User Satisfaction\n## Individual Impact\n## Organizational Impact","[{\"question\":\"What are the primary drivers of information system success according to the model?\",\"answer\":\"The model suggests that System Quality and Information Quality are the foundational drivers influencing other factors of success.\"},{\"question\":\"How do 'Use' and 'User Satisfaction' relate in this model?\",\"answer\":\"'Use' and 'User Satisfaction' are depicted as interrelated, with each potentially influencing the other, and both are critical intermediate factors leading to impact.\"},{\"question\":\"What is the ultimate outcome measured in this model?\",\"answer\":\"The ultimate outcome measured is 'Organizational Impact,' representing the broader effects of the information system on the organization's objectives and performance.\"}]","Information System Success Model | PDF"]