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Undergraduate students facilitate therapeutic interactions with museumgoers with conditions such as Alzheimer’s disease, Substance Use Disorder, PTSD, and HIV/AIDS. The article reports long-term improvements in students’ empathetic communication, including paraphrasing, active listening, and open-ended questioning. A case study design shares course structure and teaching methods that support experiential learning for future healthcare professionals.",{"@graph":69,"@context":121},[70,84,104],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/improving-interpersonal-communication-skills-for-future-healthcare-professionals-through-undergraduate-experiential-education-in-the-arts-case-study/578565/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":98,"encodingFormat":97,"isAccessibleForFree":99,"interactionStatistic":100},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/improving-interpersonal-communication-skills-for-future-healthcare-professionals-through-undergraduate-experiential-education-in-the-arts-case-study/578565.png","ImageObject",300,407,{"name":92,"@type":93},"Hazel","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-15",true,{"@type":101,"interactionType":102,"userInteractionCount":4},"InteractionCounter",{"@type":103},"ViewAction",{"@type":105,"mainEntity":106},"FAQPage",[107,113,117],{"name":108,"@type":109,"acceptedAnswer":110},"What core competencies does the article connect to future physician training?","Question",{"text":111,"@type":112},"It highlights interpersonal and communication skills as key physician attributes and core competencies for medical trainees.","Answer",{"name":114,"@type":109,"acceptedAnswer":115},"What is the Connections course in the study?",{"text":116,"@type":112},"Connections is an experiential learning partnership where undergraduates facilitate therapeutic interactions with art for museumgoers with conditions including Alzheimer’s disease, PTSD, Substance Use Disorder, and HIV/AIDS.",{"name":118,"@type":109,"acceptedAnswer":119},"Which student communication skills are reported as long-term improvements?",{"text":120,"@type":112},"Students report lasting gains in empathetic communication, including paraphrasing, active listening, and asking open-ended questions.","https://schema.org",{"og:url":83,"og:type":123,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":125,"canonical":83},"index,follow",{"doc_id":127,"site_id":62},578565,1792033987,{"code":4,"msg":5,"data":130},{"doc_id":127,"user_id":131,"nickname":92,"user_avatar":132,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":133,"file_id":134,"file_url":135,"file_type":136,"file_size":137,"view_count":4,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":138,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":128,"read_time":143},137441390410,"https://ap-avatar.wpscdn.com/avatar/2000252f4ab5702993?_k=1776741390130283984","UC Irvine  \nJournal for Learning through the Arts  \nTitle  \nImproving Interpersonal Communication Skills for Future Healthcare Professionals Through Undergraduate Experiential Education in the Arts  \nPermalink  \n[https://escholarship.org/uc/item/9wc7s1p4](https://escholarship.org/uc/item/9wc7s1p4)  \nJournal  \nJournal for Learning through the Arts, 19(1)  \nAuthors  \nWilkins, Catherine  \nHohn, Jontae Zigelsky, Rachel  \nPublication Date  \n2023  \nDOI  \n10.21977/D919158934  \nCopyright Information  \nCopyright 2023 by the author(s) . All rights reserved unless otherwise indicated. Contact the author(s) for any necessary permissions. Learn more at [https://escholarship.org/terms](https://escholarship.org/terms)  \n[eScholarship.org](eScholarship.org) Powered by the California Digital Library  \nUniversity of California  \nImproving Interpersonal Communication Skills for Future Healthcare Professionals Through Undergraduate Experiential Education in the Arts  \nCatherine Wilkins, Jontae Hohn, and Rachel Zigelsky  \nJudy Genshaft Honors College, University of South Florida  \nAuthor Note  \nCorrespondence concerning this article should be addressed to Catherine Wilkins, 4202 E.  \nFowler Ave., HON 1000 Tampa, [FL 33620. Email: cjwilkins@usf.edu](FL 33620. Email: cjwilkins@usf.edu)  \nAbstract  \nIn 1999, the Accreditation Council for Graduate Medical Education identified interpersonal and communication skills as key attributes of effective physicians, and therefore a core competency to cultivate in medical training. Connections is a community-engaged course in which undergraduate students train to facilitate therapeutic interactions with art for museumgoers diagnosed with conditions including Alzheimer’s disease, Substance Use Disorder, and HIV/AIDS. This article reflects on the long-term and lasting improvements in empathetic communication abilities reported by students who completed the Connections course and are now pursuing graduate training or a career in healthcare. This case study approach will also  \nshare course structure and teaching methods used in Connections to demonstrate how experiential learning practices in the arts provide meaningful opportunities for future healthcare professionals to build their interpersonal and communication skills as undergraduates, giving them a head start at mastering these competencies in graduate programs and employing them effectively in their careers.  \nKeywords: experiential learning, interpersonal communication, medical education, arts  \neducation  \nImproving Interpersonal Communication Skills for Future Healthcare Professionals Through Undergraduate Experiential Education in the Arts  \nIn 1999, the Accreditation Council for Graduate Medical Education (ACGME) acknowledged that interpersonal and communications skills are key attributes of effective physicians and designated them as one of six core competencies to be mastered by all students participating in graduate-level medical training programs (2018, p. 12). Ensuing research has demonstrated that cultivating strong interpersonal and communication skills takes years of practiceand is improved by actual experience interacting with patients (Yudkowsky, Downing, & Ommert, 2006) . Connections is a partnership between the University of South Florida Judy Genshaft Honors College and the Tampa Museum of Art, in which an experiential learning model is used to train undergraduate students to facilitate therapeutic interactions with art for museum-goers with conditions including Alzheimer’s disease, Post-Traumatic Stress Disorder, Substance Use Disorder, and HIV/AIDS. In addition to the benefits the program provides for patient-participants in the community, students pursuing a career in healthcare have perceived long-term and lasting improvements in their empathetic communication abilities--specifically paraphrasing, active listening, and asking open-ended questions. This article will reflect on the results of a post-baccalaureate survey of students who co","cbCaiqpDPb2LkOFl","https://ap.wps.com/l/cbCaiqpDPb2LkOFl","pdf",206085,15,"English","# Abstract\n## Literature Review","[{\"question\":\"What core competencies does the article connect to future physician training?\",\"answer\":\"It highlights interpersonal and communication skills as key physician attributes and core competencies for medical trainees.\"},{\"question\":\"What is the Connections course in the study?\",\"answer\":\"Connections is an experiential learning partnership where undergraduates facilitate therapeutic interactions with art for museumgoers with conditions including Alzheimer’s disease, PTSD, Substance Use Disorder, and HIV/AIDS.\"},{\"question\":\"Which student communication skills are reported as long-term improvements?\",\"answer\":\"Students report lasting gains in empathetic communication, including paraphrasing, active listening, and asking open-ended questions.\"}]","Improving Interpersonal Communication Skills for Future Healthcare Professionals Through Undergraduate Experiential Education in the Arts - Case Study | PDF",38]