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This study examines the sources and extent of incivility in hospital settings and its relationship to nurses’ work engagement. Using a quantitative sample of 150 nurses, results show a significant negative correlation, with supervisor and patient incivility as strongest predictors of reduced engagement, supporting organizational interventions to strengthen well-being and patient care outcomes.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/impact-of-workplace-incivility-on-work-engagement-among-nursing-staff-research-article/578779/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/impact-of-workplace-incivility-on-work-engagement-among-nursing-staff-research-article/578779.png","ImageObject",300,407,{"name":92,"@type":93},"Aria","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-19","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":8},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is the main purpose of the study on workplace incivility and nurses’ work engagement?","Question",{"text":112,"@type":113},"The study aims to examine how workplace incivility from various sources relates to nurses’ work engagement, identify key predictors of disengagement, and highlight organizational areas needing intervention.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How was workplace incivility measured in the research?",{"text":117,"@type":113},"Workplace incivility and work engagement were measured using standardized questionnaires, with analysis based on correlation and stepwise regression to identify significant predictors.",{"name":119,"@type":110,"acceptedAnswer":120},"Which sources of incivility most strongly reduce nurses’ work engagement?",{"text":121,"@type":113},"Incivility from supervisors and patients emerged as the strongest predictors of reduced work engagement.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},578779,1792434864,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":8,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":44,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":144},2336464648322,"https://ap-avatar.wpscdn.com/avatar/2200025388227c56fec?_k=1778556882303663488","Vol. 13, No. 1 (2025), pp.34–42  \n| Impact of Workplace Incivility on Work Engagement Among Nursing Staff\u003Cbr>Vidhu Mohan1 and Harjinder Singh1*\u003Cbr>1Department of Psychology, Punjabi University, Patiala.\u003Cbr>*[brarharjinder777@gmail.com](brarharjinder777@gmail.com) (Corresponding Author) |  |  |  |\n| --- | --- | --- | --- |\n| RESEARCH ARTICLE |  | Open Access |  |\n| ARTICLE INFORMATION |  | ABSTRACT\u003Cbr>Background: Workplace incivility has become a growing concern in healthcare settings, particularly among nursing staff, where interactions with supervisors, patients, colleagues, and physicians can significantly affect psychological well-being and job performance. This study explores the sources and extent of incivility within hospital environments and its influence on nurses’work engagement. Purpose: The primary aim of this study is to examine the correlation between workplace incivility—arising from various sources—and levels of work engagement among nursing professionals. It also seeks to identify key predictors of disengagement and highlight critical areas requiring organizational intervention.\u003Cbr>Methods: A quantitative research design was employed with a sample of 150 nursing professionals. Data were collected using standardized questionnaires measuring workplace incivility and work engagement. Pearson’s correlation was used to assess relationships between variables, and stepwise regression analysis was conducted to determine significant predictors among the sources of incivility. Results: The findings reveal a significant negative correlation between workplace incivility and work engagement. Incivility from supervisors and patients emerged as the strongest predictors of reduced engagement levels. These results are consistent with prior studies demonstrating the harmful impact of hostile workplace interactions on employee motivation and performance. Conclusions: The study highlights the critical role of workplace environment in influencing nurses’engagement at work. The pronounced effects of supervisor and patient incivility emphasize the need for effective management practices and supportive institutional policies. Addressing these issues can enhance nurse well-being, strengthen engagement, and improve patient care outcomes. The findings contribute to the understanding of organizational behavior in healthcare and offer actionable insights for hospital administrators and policymakers. |  |\n| Received: May 04, 2025\u003Cbr>Accepted: November 07, 2025\u003Cbr>Published Online: November 24, 2025 |  |  |  |\n| Keywords:\u003Cbr>Workplace incivility, Work engagement, Nursing staff, Supervisor influence, Patient interactions |  |  |  |\n| DOI: 10. 15415/iie.2025.131004 | |  |  |\n| 1. Introduction\u003Cbr>Workplace incivility has emerged as a significant issue in modern healthcare settings, impacting the well-being and productivity of employees. Incivility refers to mildly inappropriate behaviour that violates professional norms of respect and courtesy, though it often lacks a clear intention to harm. It can show up as actions such as making hurtful remarks, ignoring co-workers, or using dismissive gestures. Even though these actions may seem insignificant, they can have a big impact, especially in high-stress settings like the medical field where good interpersonal skills are essential for providing patient care (Khairunisa & Muafi, 2022). Being on the front lines of patient care, nursing staff are especially susceptible to the negative |  |  | effects of workplace incivility. Their jobs require alot of emotional labour, which can lead to burnout and disengagement, especially when combined with long working hours and frequent emergencies. Furthermore, teamwork, communication, and mutual respect are essential components of the collaborative nature of the nursing profession. Any alteration to these relationships, like incivility, can make it more difficult for them to carry out their responsibilities efficiently, which could jeopardize patient safety and","cbCaiiyxWGku9wNF","https://ap.wps.com/l/cbCaiiyxWGku9wNF","pdf",168367,"English","# ARTICLE INFORMATION\n## ABSTRACT\n## ARTICLE INFORMATION\n## Keywords\n## 1. Introduction","[{\"question\":\"What is the main purpose of the study on workplace incivility and nurses’ work engagement?\",\"answer\":\"The study aims to examine how workplace incivility from various sources relates to nurses’ work engagement, identify key predictors of disengagement, and highlight organizational areas needing intervention.\"},{\"question\":\"How was workplace incivility measured in the research?\",\"answer\":\"Workplace incivility and work engagement were measured using standardized questionnaires, with analysis based on correlation and stepwise regression to identify significant predictors.\"},{\"question\":\"Which sources of incivility most strongly reduce nurses’ work engagement?\",\"answer\":\"Incivility from supervisors and patients emerged as the strongest predictors of reduced work engagement.\"}]","Impact of Workplace Incivility on Work Engagement Among Nursing Staff - Research Article | PDF",1792034390,23]