[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-639877-105":59,"doc-detail-639877-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","human-resource-management-a-manual-for-employer-and-business-membership-organizations-tool-6-employee-relations","Human resource management: A manual for employer and business membership organizations - Tool 6 - Employee relations","","Tool 6, “Employee relations,” is part of a broader human resource management manual designed for employer and business membership organizations. The publication supports EBMOs in moving toward more structured, formal, and strategic governance measures, using practical information and real-world examples. It explains how human resource management links staff with executive administration to address HR issues strategically, attract and retain talent, and help organizations adapt to change. The foreword emphasizes the role of diversity and inclusion as well as organizational effectiveness in meeting the mission.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/human-resource-management-a-manual-for-employer-and-business-membership-organizations-tool-6-employee-relations/639877/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/human-resource-management-a-manual-for-employer-and-business-membership-organizations-tool-6-employee-relations/639877.png","ImageObject",300,407,{"name":92,"@type":93},"8796093062539","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-30","2026-10-22",true,{"@type":102,"interactionType":103,"userInteractionCount":39},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What is the purpose of the overall human resource management manual for EBMOs?","Question",{"text":112,"@type":113},"The manual helps employer and business membership organizations transition toward more structured, formal, and strategic governance measures using HR management information and best practices based on real-world examples.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How does human resource management contribute to EBMOs according to the foreword?",{"text":117,"@type":113},"It bridges the gap between staff and executive administration, enabling strategic handling of HR issues to attract and retain talent and to support adaptation to organizational change.",{"name":119,"@type":110,"acceptedAnswer":120},"Why are diversity and inclusion practices emphasized for EBMOs?",{"text":121,"@type":113},"Best practices adopting a culture of diversity and inclusion are described as fundamental because EBMOs should set an example to those they serve and represent inclusion in their governance and operations.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},639877,1792705860,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":66,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":133,"file_id":134,"file_url":135,"file_type":136,"file_size":137,"view_count":39,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":138,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":129,"read_time":143},8796093062539,"X Human resource management: A manual for employer and business membership organizations  \nTool 6: Employee relations  \nX Human resource management: A manual for employer and business membership organizations  \nTool 6: Employee relations  \nCopyright © International Labour Organization 2023 First published 2021  \nThis is an open access work distributed under the Creative Commons Attribution 4.0 International License ( [https://creativecommons.org/licenses/by/4.0/](https://creativecommons.org/licenses/by/4.0/)). Users can reuse, share, adapt and build upon the original work, as detailed in the License. The ILO must be clearly credited as the owner of the original work. The use of the emblem of the ILO is not permitted in connection with users’ work.  \nTranslations – In case of a translation of this work, the following disclaimer must be added along with the attribution: This translation was not created by the International Labour Office (ILO) and should not be considered an official ILO translation. The ILO is not responsible for the content or accuracy of this translation.  \nAdaptations – In case of an adaptation of this work, the following disclaimer must be added along with the attribution: This is an adaptation of an original work by the International Labour Office (ILO). Responsibility for the views and opinions expressed in the adaptation rests solely with the author or authors of the adaptation and are not endorsed by the ILO.  \nHuman resource management: A manual for employer and business membership organizations/International Labour Office, 2023  \nISBN: 9789220346419 (Web PDF)  \nThe designations employed in ILO publications, which are in conformity with United Nations practice, and the presentation of material therein do not imply the expression of any opinion whatsoever on the part of the International Labour Office concerning the legal status of any country, area or territory or of its authorities, or concerning the delimitation of its frontiers.  \nThe responsibility for opinions expressed in signed articles, studies and other contributions rests solely with their authors, and publication does not constitute an endorsement by the International Labour Office of the opinions expressed in them.  \nReference to names of firms and commercial products and processes does not imply their endorsement by the International Labour Office, and any failure to mention a particular firm, commercial product or process is not a sign of disapproval.  \nInformation on ILO publications and digital products can be found [at:](at: www.ilo.org/publns)[ www.ilo.org/publns](at: www.ilo.org/publns).  \niii  \nX Human resource management: A manual for employer and business membership organizations Tool 6: Employee relations  \nContents  \nX Acknowledgements iv  \nX Foreword v  \nX Introduction to the manual vi  \nX How to use the manual vii  \nX Employee relations 1  \nEmployee relations 1  \nOrganizational culture 2  \nOccupational safety and health 3  \nEmployee well-being 5  \nEqual employment opportunity, diversity and inclusion 7  \nWorkers’ compensation 12  \nX Definitions and abbreviations 13  \nX Additional resources for tool 6 16  \nHuman resource management manual checklist 16  \nGuidelines for a cultural assessment 17  \nGuidelines for conducting a risk assessment 19  \nExamples of best practice staff regulations 21  \nSample grievance and complaints policy 25  \nAcknowledgements  \nThe International Labour Organization’s Bureau for Employers’Activities thanks Peter Hudson and the Victorian Chamber of Commerce and Industry for their contributions, expertise and thoughtful collaboration in producing this human resource management manual for employer and business membership organizations. The Bureau for Employers’Activities is grateful for their professionalism throughout the assignment.  \nThe Bureau extends thanks also tothe ILO and its International Training Centre colleagues who provided peer review and made technical contributions. From the Bureau for Emplo","cbCaieCxh4De767Q","https://ap.wps.com/l/cbCaieCxh4De767Q","pdf",559267,38,"English","# Contents\n## Acknowledgements\n## Foreword\n## Introduction to the manual\n## How to use the manual\n## Employee relations\n## Definitions and abbreviations\n## Additional resources for tool 6\n## Human resource management manual checklist\n## Guidelines for a cultural assessment\n## Guidelines for conducting a risk assessment\n## Examples of best practice staff regulations\n## Sample grievance and complaints policy","[{\"question\":\"What is the purpose of the overall human resource management manual for EBMOs?\",\"answer\":\"The manual helps employer and business membership organizations transition toward more structured, formal, and strategic governance measures using HR management information and best practices based on real-world examples.\"},{\"question\":\"How does human resource management contribute to EBMOs according to the foreword?\",\"answer\":\"It bridges the gap between staff and executive administration, enabling strategic handling of HR issues to attract and retain talent and to support adaptation to organizational change.\"},{\"question\":\"Why are diversity and inclusion practices emphasized for EBMOs?\",\"answer\":\"Best practices adopting a culture of diversity and inclusion are described as fundamental because EBMOs should set an example to those they serve and represent inclusion in their governance and operations.\"}]","Human resource management: A manual for employer and business membership organizations - Tool 6 - Employee relations | PDF",96]