[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-340201-105":59,"doc-detail-340201-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","how-to-work-from-home-fact-sheet-working-remotely-from-home","How to work from home - Fact Sheet - Working remotely from home","","Guidance for Metro employees to work remotely from home securely and productively. Outlines key equipment, an ergonomic home office setup, and health-and-safety considerations under OHS legislation. Details software access options including Webmail via Office 365, Microsoft Teams, Citrix remote desktop and access controls for critical roles, and Outlook for email without Citrix. Includes practical workstation placement recommendations and daily work practices to support safe, connected work.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":53,"@type":76,"position":81},"https://docshare.wps.com/document/lifestyle/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/how-to-work-from-home-fact-sheet-working-remotely-from-home/340201/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/how-to-work-from-home-fact-sheet-working-remotely-from-home/340201.png","ImageObject",300,407,{"name":92,"@type":93},"Stanley","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-16","2026-09-21",true,{"@type":102,"interactionType":103,"userInteractionCount":24},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What software options are provided for working from home?","Question",{"text":112,"@type":113},"Employees can use Webmail (Office 365) and Microsoft Teams for communication. Citrix provides remote desktop access for folders and files on the Metro network, while Microsoft Outlook allows access to Metro emails with a secure internet connection without logging into Citrix.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What health and safety responsibilities apply when working from home?",{"text":117,"@type":113},"OHS legislation applies when employees work from home. The document advises using the Workstation Set up Checklist and the Working From Home Safety Checklist to ensure the home office supports safe conditions such as lighting, ventilation, clear exits, and appropriate equipment connections.",{"name":119,"@type":110,"acceptedAnswer":120},"How should an ergonomic work area be set up?",{"text":121,"@type":113},"The setup should support comfort and reduce strain and injury, including adequate space for devices, sufficient legroom, reachable items, correct keyboard and mouse positioning, and a monitor placement where the eyes are level with the top third of the screen and at least an arm’s length away.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},340201,1791461327,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":52,"category_name":53,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":24,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":34,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":144},2336477405376,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","How to work from home  \nFact Sheet  \nWorking remotely from home is an option for many Metro employees. You will need some key equipment, software and a good ergonomic set-up to ensure you are connected and safe while working from home.  \nWhat software you will need to work from home  \nKey systems  \nWebmail You can also access your Metro email online in a web browser by using the Office 365  \nThis means you can access your email anytime on your mobile, home, work or Alliance laptop.  \nRefer to page 4 to see instructions on accessing Webmail.  \n\n|  |  |\n| --- | --- |\n|  |  |\n| Microsoft Teams | Microsoft Teams is Metro’s chat-based software with functionality to host voice or video calling. For instructions on how to install Teams on various devices and how to familiarise yourself with the platform, click here. |\n|  |  |\n| Citrix | If you have Citrix access enabled, this is the platform where you can access a remote desktop to access folders and files on the Metro network (J drive) . While on Citrix, you can also access The Depot.\u003Cbr>For Citrix-enabled employees, see page 5-7 for instructions on logging onto Citrix.\u003Cbr>Due to limited licensing, new requests for Citrix access are being reviewed and prioritised for individuals performing critical roles. This review process is being managed by the Divisional Executive Assistants via the Metro Continuity Support Group.\u003Cbr>If you feel you have a critical role and require remote Citrix access, please raise this with your Divisional Executive Assistant who is maintaining a register for critical roles. The Service Desk will be notified through the Metro Continuity Support Group who to grant Citrix access to. |\n|  |  |\n| Microsoft Outlook | To access emails, all you need is a secure internet connection. You can open Outlook to access your Metro emails from your laptop desktop without logging into Citrix. |\n\nSetting up your work area at home  \nAs far as practicable, the home office needs to provide a safe and healthy work environment for employees.  \nOccupational Health & Safety (OHS) legislation applies to employees at their place of work and when they work from home.  \nUse our Workstation Set up Checklist (L4-SQE-FOR-079) and Working From Home Safety Checklist (L4-SQEFOR-080) to assist you in adopting a comfortable and healthy work environment at home.  \nThe checklists ensure that you consider health and safety elements of your home based office such as:  \n• Sufficient lighting  \n• The ability to control ventilation and room temperature  \n• Clear walkways and path to exits  \n• Provision of smoke detectors, first aid kits and fire extinguisher  \n• Safe connectors, plugs, power boards and sockets  \nHealthy, ergonomic seating, posture and desk set-up  \nWhen working at home, it is important to ensure that your work area is comfortable, and reduces the likelihood of strain and injury.  \nSet up your work area so that:  \n• You have enough space for your computer or laptop, phones and other office supplies that you need to work  \n• There is enough legroom in your work area – the recommended space is 800mm wide x 550mm deep x 580mm high  \n• You can easily reach items that you frequently need  \n• Your keyboard is positioned directly in front of you and close enough for you to easily reach it  \n• When at work, your upper and lower arms form an approximate 90 degree angle when using the keyboard  \n• Your mouse is located close to your keyboard, appropriate for your hand and doesn’t cause undue pressure on your wrist or forearms  \n• The screen is positioned directly in front of you so that your eyes are level with the top 1/3 of the screen, and is at least an arm’s length away  \n• Your feet rest comfortably on the floor and your thighs are approximately horizontal to the floor.  \nYour work day when working from home  \nThe home environment can be very different from the office so it is important to do what we can to establish healthy work practices and remain connected with our colleagues.  \nWhen you","cbCaiuqo9xA0dAC0","https://ap.wps.com/l/cbCaiuqo9xA0dAC0","pdf",370933,"English","# What software you will need to work from home\n## Key systems\n## Setting up your work area at home\n## Your work day when working from home\n# INSTRUCTIONS: Accessing Webmail\n# INSTRUCTIONS: Connecting to Citrix","[{\"question\":\"What software options are provided for working from home?\",\"answer\":\"Employees can use Webmail (Office 365) and Microsoft Teams for communication. Citrix provides remote desktop access for folders and files on the Metro network, while Microsoft Outlook allows access to Metro emails with a secure internet connection without logging into Citrix.\"},{\"question\":\"What health and safety responsibilities apply when working from home?\",\"answer\":\"OHS legislation applies when employees work from home. The document advises using the Workstation Set up Checklist and the Working From Home Safety Checklist to ensure the home office supports safe conditions such as lighting, ventilation, clear exits, and appropriate equipment connections.\"},{\"question\":\"How should an ergonomic work area be set up?\",\"answer\":\"The setup should support comfort and reduce strain and injury, including adequate space for devices, sufficient legroom, reachable items, correct keyboard and mouse positioning, and a monitor placement where the eyes are level with the top third of the screen and at least an arm’s length away.\"}]","How to work from home - Fact Sheet - Working remotely from home | PDF",1790034897,11]