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In case of a social media breach, coordinators must contact the California Technical Assistance Center (CalTac) immediately, then follow the step-by-step workflow in the Test Operations Management System (TOMS). 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In the case of a social media breach, coordinators must call the California Technical Assistance Center (CalTac) at 800-955-2954 immediately.  \n1 Navigate to the CAASPP & ELPAC Website.  \n2 Select the TOMS—Test Operations Management System tile.  \n3 Select the TOMS—Test Operations Management System Logon button  \n4 Log on with your TOMS credentials.  \n5 Select the STAIRS tab.  \n6 Select the school, date of the testing incident, grade affected, test name, and type/domain.  \n7 Select the Next button.  \n8 Select the radio button that corresponds to the testing issue being reported.  \n9 Select the Next button.  \n10 Select an answer for any follow-up questions that appear.  \n11 Select the Next button to go to the Confirm Details page.  \ni If no appeal is needed, you will be directed to the Confirm Details page. If the selected issue does require an appeal, you will be directed to the Student Information screen.  \n12 On the Student Information Screen, enter the total number of students involved and select the SSID input type. If 11 or more students are involved, SSIDs must be input through the upload option.  \ni Provide a full description of the issue without using personally identifiable information.  \n13 Select the Next button.  \n14 Review the information on the Confirm Details page for accuracy, and then select Next.  \n15 Select all SSIDs for which you would like to submit an appeal.  \n16 Enter Plan ofAction into the required field; or optional comments into the Comment box.  \n17 Select the Submit button to submit the STAIRS case.  \ni Cases can be saved as drafts before they are submitted, and then can be viewed under the  \nSearch STAIRS tab. Automated emails are sent when STAIRS cases are processed and when comments have been added to the case under Notes.  \nCalifornia Department of Education May 2026","cbCaimGia9ve5XC6","https://ap.wps.com/l/cbCaimGia9ve5XC6","pdf",225228,"English","# How to Submit a Security Incident\n## Submit via TOMS and STAIRS\n## Confirm details, student info, and submission","[{\"question\":\"What system is used to report incidents during summative assessments?\",\"answer\":\"The Security and Test Administration Incident Reporting System (STAIRS) is used for reporting incidents during summative assessments.\"},{\"question\":\"What should coordinators do immediately after a social media breach?\",\"answer\":\"Coordinators must call the California Technical Assistance Center (CalTac) at 800-955-2954 immediately.\"},{\"question\":\"How are SSIDs handled when 11 or more students are involved?\",\"answer\":\"If 11 or more students are involved, SSIDs must be input through the upload option.\"}]","How to Submit a Security Incident - STAIRS Quick Reference Guide | PDF",1791062710]