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The document emphasizes technical procedures such as printing new authorization tickets and ensuring proper room monitoring to facilitate a successful re-test experience for affected students. 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Schools wishing to give the student another opportunity to test must call ACT customer care to re-register the student. Schools should mark the test complete and refrain from making any other changes to the student event and room assignment. Schools should not close rooms containing students to be re-registered.  \n1. School staff must call ACT customer care to re-register students: 855-730-0400.  \n2. ACT will send a message informing the school that new registrations have been created, and the students will need to be assigned to a new room to test. If students taking the ACT with Writing will test in Test Event 3 (April 22-May  \n2), they must be assigned to Test Event 3 in ACT Now before they are assigned to a new room. Students taking PreACT Secure or PreACT 9 Secure can remain in Test Event 2 since it has been extended to end on April 25 or can remain in Test Event 3 (April 14-25).  \n3. Log into ACT Now.  \n4. Update the Test Event, if applicable, under the“Students” tile in ACT Now. If a student will test in the next Test Event, check the box to the left of the student’s name, and update the event assignment.  \n5. Launch TCM.  \n6. Create a new test room. If you plan to use a previously created room for a retest, add “retest” orthe test date when adding the new room in TCM.  \n7. Students must be removed from any previous testing rooms before being assigned to the new test room.  \n8. Print new authorization tickets for the new rooms and impacted students.  \n9. On test day, the Room Supervisor selects Monitor Rooms, selects the room, and completes the Open Room step, as instructed in TCM.  \n10. Examinees login to TestNav using the credentials on the new authorization tickets.","cbCaidapawBlmyDz","https://ap.wps.com/l/cbCaidapawBlmyDz","pdf",155137,"English","# Procedure for Re-registering Students\n## Pre-registration Requirements\n## ACT Now and TCM Configuration Steps","[{\"question\":\"When should a school initiate the student re-registration process?\",\"answer\":\"Re-registration is required when a student is able to log into TestNav but cannot complete their test. Schools must call ACT customer care to initiate this process.\"},{\"question\":\"What is the first step after receiving confirmation of a new registration from ACT?\",\"answer\":\"If the student is taking the ACT with Writing and moving to a new Test Event, school staff must assign the student to the appropriate Test Event in the ACT Now portal before assigning them to a new testing room.\"},{\"question\":\"Are students automatically moved to new rooms during re-registration?\",\"answer\":\"No. Schools must manually remove students from previous testing rooms, create new rooms in TCM, and assign the students to the new rooms. New authorization tickets must also be printed for the students to log in on the day of the re-test.\"}]","How to Re-register a Student - ACT Test Administration Guide | PDF",1791606507]