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The brief recommends building digital, AI, and information literacy through durable skills, expanding employer-provided training with paid practice time, and improving outreach and access to relevant learning resources.",{"@graph":14,"@context":72},[15,34,55],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/healthcare/","Healthcare",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/how-to-prepare-older-adults-for-ai-in-the-workplace-strategies-for-training-providers-employers-and-policymakers/588018/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/how-to-prepare-older-adults-for-ai-in-the-workplace-strategies-for-training-providers-employers-and-policymakers/588018.png","ImageObject",300,407,{"name":42,"@type":43},"Bintang","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-22","2026-10-15",true,{"@type":52,"interactionType":53,"userInteractionCount":22},"InteractionCounter",{"@type":54},"ViewAction",{"@type":56,"mainEntity":57},"FAQPage",[58,64,68],{"name":59,"@type":60,"acceptedAnswer":61},"What core challenges do AI tools present for older workers?","Question",{"text":62,"@type":63},"The brief highlights negative stereotypes, limited access to relevant training, and gaps in foundational digital skills such as using browsers and checking AI output accuracy. It also notes access barriers like limited broadband and digital resources for some older adults.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"What opportunities does AI create for older workers and job seekers?",{"text":67,"@type":63},"Older workers can contribute critical thinking, creative problem-solving, and ethical oversight as AI models develop and outputs are evaluated. AI can also reshape work by automating physically demanding tasks and supporting workforce persistence for people with mobility issues or health conditions.",{"name":69,"@type":60,"acceptedAnswer":70},"How should training providers and employers build the skills needed for AI adoption?",{"text":71,"@type":63},"They should develop foundational digital skills and information literacy, integrating durable skills into AI training so older adults can evaluate AI-generated content. The brief also emphasizes practice and supports that include paid time for using AI tools to strengthen day-to-day adoption.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},588018,1792660582,{"code":4,"msg":81,"data":82},"success",[83,87,91,95,100,105,109,114,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":84,"show_sort_weight":85,"slug":86},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":88,"show_sort_weight":89,"slug":90},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":92,"show_sort_weight":93,"slug":94},"Exam",70,"exam",{"id":96,"doc_module":4,"doc_module_name":25,"category_name":97,"show_sort_weight":98,"slug":99},5,"Comic",60,"comic",{"id":101,"doc_module":4,"doc_module_name":25,"category_name":102,"show_sort_weight":103,"slug":104},6,"Technology",50,"technology",{"id":106,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":107,"slug":108},7,40,"healthcare",{"id":110,"doc_module":4,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},8,"Research & Report",30,"research-report",{"id":115,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},9,"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":96,"slug":129},19,"General","general",{"code":4,"msg":81,"data":131},{"doc_id":78,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":106,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":22,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":33,"language":139,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":12,"update_tm":143,"read_time":123},962085564381,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","How to Prepare Older Adults for AI in the Workplace  \nStrategies for Training Providers, Employers, and Policymakers Amanda Briggs and Hailey D’Elia  \nJanuary 2026  \nDATA INSIGHTS  \n\n| By 2027, 92 percent of companies plan to invest more in generative AI—artificial intelligence models that can generate new content, according to a 2025 McKinsey survey (Mayer et al. 2025) . |\n| --- |\n| In the same McKinsey survey, 48 percent of US employees say they believe formal training would increase day-to-day adoption of generative AI tools (Mayer et al. 2025). |\n| 19 percent of US employees surveyed by Gallup use AI at work frequently—a few times a week or more—which has nearly doubledover the last two years (2023 to 2025). 11 percent reported frequent AI use in 2023.1 |\n| 92 percent of workers over age 50 described an interest in learning new professional skills, including digital skills, in a 2024 Age Inclusion in the Workplace survey.2 |\n\n10 percent of older workers age 50-plus reported taking an AI training or education class in their line of work in a 2025 AARP survey on how AI is impacting the future of work.3  \nThe rapid advancement and increasing complexity of artificial intelligence (AI) in recent years has prompted education and training providers and employers to rethink workplace roles and consider what it means to be job-ready. Concerns about task augmentation, or how specific aspects of jobs will change due to automation, and job displacement—involuntary job loss due to technological change—span work experience levels and industries.  \nThis brief offers strategies and recommendations for policymakers, employers, and education and training providers who support, hire, and train adults age 50 and older to support their resilience amid this changing landscape. It is based on a literature review plus interviews and focus groups with training providers, researchers, and business and industry experts.  \nAI Presents Both Challenges and Opportunities for Older Workers and Job Seekers  \nIn our research, we define AI as any technology or machine that can perform complex tasks that are typically associated with human intelligence.4 As AI becomes embedded in workplace expectations and roles, it may present obstacles that disproportionately affect older adults yet also holds promise for expanding access to tools that support older workers’workforce persistence.  \nSome challenges AI poses for older workers include negative stereotypes about their willingness to learn new skills and comfort with technology, limited access to employer-provided or relevant training, and a lack of foundational digital skills—basic abilities to utilize technology like navigating a web browser and checking AI-enabled voice-to-text content for accuracy. Many older adults, especially people with low incomes or in rural areas, may also struggle to use AI tools due to limited broadband and digital access. Although there is some evidence that tech skill gaps among older workers are closing (AARP and LinkedIn 2025), AI tools still require practice and information literacy (the ability to locate, evaluate, and use information) to interpret their output.  \nOlder workers, with years of professional experience, will be essential in providing critical thinking, creative problem-solving, and ethical oversight for the development of new AI models, and the interpretation and evaluation of AI outputs. AI also creates opportunities for older workers by reshaping how  \nwork is performed, such as automating physically demanding tasks, enabling older adults with mobility issues and health conditions to remain active in the workforce (Maresova et al. 2023).  \nBelow are strategies education and training providers, employers, and policymakers can use to address these obstacles, capitalize on potential opportunities, and ultimately support older workers’ economic security and mobility in anAI-enhanced workforce.  \nInvest in Older Workers’ Digital, AI, and Information Literacy Skills ","cbCaihCy7PydLAeb","https://ap.wps.com/l/cbCaihCy7PydLAeb","pdf",167434,"English","# Data Insights\n## Challenges and Opportunities\n## Skills Development: Digital, AI, and Information Literacy\n## Expand Employer-Provided Training","[{\"question\":\"What core challenges do AI tools present for older workers?\",\"answer\":\"The brief highlights negative stereotypes, limited access to relevant training, and gaps in foundational digital skills such as using browsers and checking AI output accuracy. It also notes access barriers like limited broadband and digital resources for some older adults.\"},{\"question\":\"What opportunities does AI create for older workers and job seekers?\",\"answer\":\"Older workers can contribute critical thinking, creative problem-solving, and ethical oversight as AI models develop and outputs are evaluated. AI can also reshape work by automating physically demanding tasks and supporting workforce persistence for people with mobility issues or health conditions.\"},{\"question\":\"How should training providers and employers build the skills needed for AI adoption?\",\"answer\":\"They should develop foundational digital skills and information literacy, integrating durable skills into AI training so older adults can evaluate AI-generated content. The brief also emphasizes practice and supports that include paid time for using AI tools to strengthen day-to-day adoption.\"}]","How to Prepare Older Adults for AI in the Workplace - Strategies for Training Providers, Employers, and Policymakers | PDF",1792064047]