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It covers why ROI is needed, when it is appropriate, and how to apply an ROI model, standards, objectives, and implementation approach. Participants learn the drivers and guiding principles, explain ROI to clients, and walk through a 10-step ROI methodology. 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Phillips, Ph.D.  \nPatti P. Phillips, Ph.D.  \nCopyright © 2009 ROI Institute, Inc.  \nNo part of this may be reproduced, stored in a retrieval system, or transmitted in any form or by a means without written permission.  \n\n| | P.O. Box 380637\u003Cbr>Birmingham, AL 35238 Phone: 205-678-8101 Fax: 205-678-8102\u003Cbr>Email: [info@roiinstitute.net](info@roiinstitute.net)\u003Cbr>Web [site: www.roiinstitute.net](site: www.roiinstitute.net) |\n| --- | --- |\n\nTHE BOTTOM LINE ON ROI  \nCONTENT  \n The need for ROI  \n When ROI is appropriate  \n ROI application  \n ROI objectives  \n ROI model  \n ROI standards  \n ROI implementation  \n ROI benefits  \nThe materials in this workbook are taken from the following publications:  \nReturn on Investment Basics. Patti P. Phillips and Jack J. Phillips. Alexandria: ASTD, 2006  \nReturn in Investment in Training and Performance Improvement Programs (2nd Edition) . Jack J. Phillips. Boston: Butterworth-Heinemann, 2003.  \nThe Bottomline on ROI. Patti P. Phillips. Atlanta: CEP Press, 2002.  \nMeasuring Return on Investment, Volume 3. In Action series, Patti P. Phillips (editor) Jack J. Phillips (series editor) . Alexandria: ASTD, 2001.  \nROI at Work: Best Practice Case Studies from the Real World. Jack J. Phillips and Patti P. Phillips, Editors. American Society for Training and Development, Alexandria, VA, 2005.  \nObjectives  \nSh ift ing Paradigms  \nAfter completing this workshop, you should be able to:  \n Identify the drivers for ROI  \n Make the business case for ROI  \n Develop program objectives at multiple levels  \n Explain to clients how ROI works  \n Identify 7 of the 12 guiding principles  \n Describe the 10 steps in the ROI Methodology  \n Plan next steps  \nActivity Based ~~ ~~ Results Based  \nNo business need for the program  \nNo assessment of performance issues  \nNo specific measurable objectives  \nNo effort to prepare program participants to achieve results  \nNo effort to prepare the work environment to support transfer  \nNo efforts to build partnerships with key managers  \nNo measurement of results or benefit-cost analysis  \nPlanning and reporting is input focused  \nProgram linked to specific business needs  \nAssessment of performance effectiveness  \nSpecific objectives for behavior and business impact  \nResults expectations communicated to participants  \nEnvironment prepared to support transfer  \nPartnerships established with key managers and clients  \nMeasurement of results and benefitcost analysis  \nPlanning and reporting is outcome focused  \nWhy does ROI work?  \n Provides a balanced set of measures  \n Offers a step-by-step process  \n Bridges business evaluation and program evaluation  \n Balances research/statistical methods with practical application  \n Flexible for all types of programs  \n Credible with managers and administrators  \nGot Results?  \nDeborah Stewart is the new director of Intelligence Academy (IA), the learning organization for one of the top secret intelligence communities within the Department of Defense (DOD) . Matt Mathews is Chief, Strategy and Analytics.  \nDeborah has just returned from a meeting with the Deputy Director. There is growing pressure to show results for funding flowing to IA programs. The Deputy Director has reinforced with Deborah the need for IA to start showing results. IA programs are costly and there is ongoing discussion among department leaders that IA may be a candidate for resource reallocation.  \nDeborah has called a meeting with all of her department heads; this meeting includes","cbCaicUzwcGpmLiB","https://ap.wps.com/l/cbCaicUzwcGpmLiB","pdf",939669,67,"English","# Learning Objectives\n# The Need for ROI\n# When ROI Is Appropriate\n# ROI Application and ROI Objectives\n# ROI Model, Standards, and Implementation\n# ROI Benefits\n# Why ROI Works\n# Got Results?","[{\"question\":\"How does the workshop describe what makes ROI work in practice?\",\"answer\":\"It emphasizes using a balanced set of measures and a step-by-step process that bridges business evaluation with program evaluation. It also highlights credibility for managers and flexibility across program types, while balancing statistical and practical methods.\"}]","How to Calculate ROI in Government Training Programs | PDF",169]