[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-308328-105":3,"detail-sidebar-cat-0-en-105":81,"doc-detail-308328-en":130},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","how-students-can-receive-services-advising-department-financial-aid-trio-assessment-admissions","How Students Can Receive Services - Advising Department, Financial Aid, TRiO, Assessment, Admissions","","Guidance for students on accessing campus services during COVID-19 partial closure, highlighting online-first communication and limited in-person availability. The document outlines advising contact methods (email, phone/video via appointment, and WebEx/remote options), financial aid operating hours and remote access, cashier payment channels and required details, TRiO SSS virtual service delivery with navigator and tutoring processes, assessment procedures for remote testing and placement requests, and admissions/SOAR online, email, and phone contacts including call center operations and veterans access.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/healthcare/","Healthcare",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/how-students-can-receive-services-advising-department-financial-aid-trio-assessment-admissions/308328/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/how-students-can-receive-services-advising-department-financial-aid-trio-assessment-admissions/308328.png","ImageObject",300,407,{"name":42,"@type":43},"wps_ap_test_251126_0180","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-23","2026-09-20",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",5,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"How can students contact an advisor during COVID-19 partial closure?","Question",{"text":63,"@type":64},"Advisors can be reached via email any time Monday–Friday, 8–5pm. Email is the preferred method, and most questions can be answered easily that way.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"Can students schedule a phone or video conference with an advisor?",{"text":68,"@type":64},"Yes. Students can schedule an appointment via Navigate, and the advisor will provide instructions by email for phone or WebEx meeting times.",{"name":70,"@type":61,"acceptedAnswer":71},"Is testing available during the remote period for assessment and placement?",{"text":72,"@type":64},"Online testing only is in effect. The testing centers close for all testing effective March 18, and remote testing for ACCUPLACER is available by emailing the assessment center with name and student ID.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},308328,1790441738,{"code":4,"msg":82,"data":83},"success",[84,88,92,96,100,105,109,114,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":89,"show_sort_weight":90,"slug":91},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":93,"show_sort_weight":94,"slug":95},"Exam",70,"exam",{"id":55,"doc_module":4,"doc_module_name":25,"category_name":97,"show_sort_weight":98,"slug":99},"Comic",60,"comic",{"id":101,"doc_module":4,"doc_module_name":25,"category_name":102,"show_sort_weight":103,"slug":104},6,"Technology",50,"technology",{"id":106,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":107,"slug":108},7,40,"healthcare",{"id":110,"doc_module":4,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},8,"Research & Report",30,"research-report",{"id":115,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},9,"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":55,"slug":129},19,"General","general",{"code":4,"msg":82,"data":131},{"doc_id":79,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":106,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":101,"language":139,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":12,"update_tm":143,"read_time":144},8796095027276,"https://avatar.qwps.com/avatar/d3BzX2FwX3Rlc3RfMjUxMTI2XzAxODA=","How Students Can Receive Services Advising Department  \nThere will be 2 people in office Mon-Thurs 8-5  \nHow to get in touch with an Advisor during COVID-19 partial closure:  \n1. Advisors can be reached via email any time Monday-Friday 8-5pm. This is the preferred method of contact and the majority of questions can be addressed via email easily. If you do not have your Advisor’s email address, you can reach out [to them at Advising@rrcc.edu. Be](to them at Advising@rrcc.edu. Be)[ ](to them at Advising@rrcc.edu. Be)[sure you email from your student email address](sure you email from your student email address) ([accessible](accessible) through the Rock) .  \na. Pro Tip!– Summer/Fall 2020 Registration opens April 6th. Be proactive and reach out to your Advisor now! An Advisor can provide a degree evaluation and a list of recommended courses via email before registration even opens!  \n2. Phone/Video Conference appointment – If you would prefer to meet with an Advisor over the phone or video conference, you can schedule an appointment via Navigate. After the Advisor receives your appointment request, they will reach out to you via your student email with instructions on how to meet with them at the time of your scheduled appointment via phone or WebEx (accessible via computer via browser or download or on smartphone via the WebEx app) .  \n3. Walk-ins – The Advising department will be limited in staffing and we encourage you to visit with your advisor through the preferred WebEx (online), Email or Phone Advisement. During this time, you can see any advisor that’s available. \"  \nHow students can reach an advisor:  \n• Remote appointments only  [dan.macy@rrcc.edu](dan.macy@rrcc.edu)  \n• Remote Appointments only  [rebecca.schutt@rrcc.edu](rebecca.schutt@rrcc.edu)  \nFinancial Aid  \nThere will be 2 people in office Monday-Thursday 8-5 Students: please use your college-issued email  \n[Financial.Aid@rrcc.edu](Financial.Aid@rrcc.edu)  \n303-914-6256  \nThe Financial Aid Office is open with limited staff available on the Lakewood campus. Our adjusted operating hours are Monday through Thursday, 8am-5pm. We are also available via phone (303-914- 6256) and email. While RRCC is primarily operating on a remote basis, we encourage you to contact us through your student email address, at [financial.aid@rrcc.edu](financial.aid@rrcc.edu).  \nCashier’s Office  \nOnline payments can still be made through your student portal on the Rock.  \nMailed Payments should be sent to:  \nRed Rocks Community College Cashier’s Office, Box 2 13300 W. 6th Ave.  \nLakewood, CO 80228-1255  \nAll questions Email: [Cashiers.Office@rrcc.edu](Cashiers.Office@rrcc.edu)  \nPlease send your questions from your student email address and include your student ID \\# for a quicker response.  \nTRiO  \nAll services are online  \n\"In light of the COVID-19 TRIO SSS will be delivering services virtually effective Wednesday, March 18, 2020. Please stay tuned to the RRCC Webpage for the latest updates.  \nMeeting with Navigator: You will be able to request Navigator appointments (Allen and Mundy) via email and/or EAB's Navigate. Meetings will be through the phone or Zoom (a link will be sent to individuals requesting an appointment) .  \nMeeting with a Tutor: Depending on the subject, tutoring will be available via ZOOM video conferencing (for math and sciences), e-mail, and or Sign Up Genius.  \nAll students will need to check D2L for the tutor schedule and meeting platform access code.  \nWe appreciate your patience as we all at RRCC work to provide you with the most up-to-date information in continuing support in the least disruptive manner.  \nThank you,  \nTRIO SSS Staff\"  \n[rrcc.triosss@rrcc.edu](rrcc.triosss@rrcc.edu)  \nAssessment  \nOnline testing only  \n• The testing center for both Lakewood and Arvada will be closed for all testing effective March 18th and we will be working remotely.  \n• We have the capability to remote test for ACCUPLACER for new students. Please e-mail your requests [to asses","cbCaijnvVR1Hv8RH","https://ap.wps.com/l/cbCaijnvVR1Hv8RH","pdf",153370,"English","# Advising Department\n## How to get in touch with an Advisor during COVID-19 partial closure\n## How students can reach an advisor\n# Financial Aid\n# Cashier’s Office\n# TRiO\n## Meeting with Navigator\n## Meeting with a Tutor\n# Assessment\n## Online testing only\n# Admissions\n## Online Contacts\n# SOAR\n# Ambassadors\n# Call Center\n# Veterans","[{\"question\":\"How can students contact an advisor during COVID-19 partial closure?\",\"answer\":\"Advisors can be reached via email any time Monday–Friday, 8–5pm. Email is the preferred method, and most questions can be answered easily that way.\"},{\"question\":\"Can students schedule a phone or video conference with an advisor?\",\"answer\":\"Yes. Students can schedule an appointment via Navigate, and the advisor will provide instructions by email for phone or WebEx meeting times.\"},{\"question\":\"Is testing available during the remote period for assessment and placement?\",\"answer\":\"Online testing only is in effect. The testing centers close for all testing effective March 18, and remote testing for ACCUPLACER is available by emailing the assessment center with name and student ID.\"}]","How Students Can Receive Services - Advising Department, Financial Aid, TRiO, Assessment, Admissions | PDF",1789864671,15]