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It outlines how to communicate with PSI’s HiSET team, manage accommodations requests in line with ADA requirements, and coordinate personnel and facility obligations for compliant testing. 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For scheduled test takers with disabilities, Test Administrators should be notified, and minor accommodations should be attempted when possible.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What guidance is provided for paper-based test administration?",{"text":117,"@type":113},"The manual includes receiving and storing materials, preparing the test center and personnel, admitting registered test takers, seating requirements, administration scripts for each test type, and procedures for collecting materials and dismissing test takers.",{"name":119,"@type":110,"acceptedAnswer":120},"What does Chapter 3 cover regarding security?",{"text":121,"@type":113},"Chapter 3 outlines test administration and security procedures, including a test center security compliance checklist used to ensure required security standards are met.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},319349,1790010139,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":44,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},1374404730887,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","HiSET®  \nProgram Manual  \nFor Paper-delivered and Computer-delivered Administrations  \nVersion  \n1.0  \nDate  \nTuesday, July 29, 2025  \nClassification  \nPublic  \nContents  \nChapter 1- Communicating with PSI 4  \nContact Information 4  \nAssisting Test Takers with Accommodation Requests 5  \nChapter 2- Personnel and Facility Requirements for the HiSET® Program 10  \nOverall Responsibilities of Chief Examiners and Test Administrators 12  \nResponsibilities of HiSET Proctors 16  \nPersonnel Recommendations for a HiSET Test Center 17  \nPersonnel Policy Recommendations for an Official HiSET Test Center 18  \nProcedures for Appointing or Changing Personnel at an Official HiSET Test Center 19  \nConflict of Interest and Confidentiality Restrictions 19  \nChapter 3- Test Administration and Security Procedures 21  \nTest Center Security Compliance Checklist 22  \nChapter 4-Activities Before and During HiSET Administrations Overview 27  \nPreparing Test Center Personnel 27  \nPreparation of Answer Sheets for Paper/Pencil Test Administration 29  \nPulling Rosters up to 72 hours in advance of a test date 30  \nChecking in Test Takers 34  \nChecking Out Test Takers 40  \nSelecting Test Center Facilities 42  \nMaterials Provided by PSI 46  \nRegistering Test Takers 47  \nMaterials Provided by the Test Center 48  \nTest Taker Materials 49  \nTest Center Regulations 49  \nUnauthorized Visitors and Requests for Media Coverage 53  \nTest Center Observers 54  \nTest Taker Complaints 54  \nAdmission Procedures- Identification Requirements (ID) 56  \nChapter 5- HiSET Paper-Based Administration Guide 64  \nReceiving and Storing Materials 65  \nTest Day Preparation- Preparing the Test Center, Personnel and Materials 67  \nAdmitting Registered Test Takers 69  \nSeating Test Takers and Closing the Testing Room 70  \nActivities During the Test 71  \nAccounting for Materials During the Administration 72  \nSeating Requirements 72  \nScripts for Administering HiSET Paper-Based Tests 74  \nScript for Administering the HiSET Mathematics Test 76  \nScript for Administering the Science, Social Studies and Reading HiSET Tests 79  \nInstructions for Administering the HiSET Writing Test 81  \nCollecting Materials and Dismissing Test Takers 83  \nActivities After the Test Overview 84  \nReturning Test Materials 84  \nAnswer Sheets and Forms 87  \nTest Books and Forms 87  \nIrregularities and Exceptional Situations for Paper-Based Administrations 88  \nReporting Irregularities 88  \nHandling Specific Irregularities 89  \nChapter 6- HiSET Computer-Based Administration Guide 98  \nActivities Before, During and After a Computer-Based Test 99  \nStarting a Test Session 100  \nActivities During the Test 100  \nReporting Irregularities 101  \nAppendix 117  \nExcused Absence Policy 117  \nAssisting Test Takers with Excused Absences 117  \nTest Center Sign-in Sheet 119  \nCBT Help Screens 120  \nChapter 1-  \nCommunicating with PSI  \nContact Information  \nUse the table below to contact PSI’s dedicated HiSET team to help you with any questions, concerns, or requests you may have.  \n\n| SUPPORT | TOPICS | ROLE | CONTACT |\n| --- | --- | --- | --- |\n| Test Center Setup | • How to become a HiSET Test Center | • Test Center Supervisor | Website:\u003Cbr>[https://www.psiexams.c](https://www.psiexams.c)[om/become-psi-test-](om/become-psi-test-)[center/](center/) |\n| Existing Test | Test Center, test day technical | • Test | Phone Number: |\n| Center for | support inquiries | Center | 1-844-562-0512 |\n| Technical | • Candidate launch | Supervisor |  |\n| Support | • Password log in issues |  | Available: |\n|  |  | • Test | 24/7, 365 days a year |\n|  |  | Center Associate |  |\n| Existing Test Center General Support | • Add a new testing site\u003Cbr>• Add Paper or Computer modality\u003Cbr>• Candidate Scheduling Issues Resolved\u003Cbr>• Training Requests\u003Cbr>• Candidate scoring and Reporting inquiries\u003Cbr>• Candidate Demographic Updates\u003Cbr>• Excused Absence Request\u003Cbr>• Merge Account Request\u003Cbr>• PBT Material Status Update\u003Cbr>• Process and Procedural inquiries\u003Cb","cbCaicFCetBOvHv5","https://ap.wps.com/l/cbCaicFCetBOvHv5","pdf",3673326,120,"English","# Chapter 1- Communicating with PSI\n## Contact Information\n## Assisting Test Takers with Accommodation Requests\n# Chapter 2- Personnel and Facility Requirements for the HiSET Program\n## Overall Responsibilities of Chief Examiners and Test Administrators\n## Responsibilities of HiSET Proctors\n# Chapter 3- Test Administration and Security Procedures\n## Test Center Security Compliance Checklist\n# Chapter 4- Activities Before and During HiSET Administrations Overview\n## Preparing Test Center Personnel\n## Checking in Test Takers","[{\"question\":\"How does the manual instruct test centers to handle accommodation requests?\",\"answer\":\"The manual explains that PSI provides services and reasonable accommodations under the ADA of 1990. For scheduled test takers with disabilities, Test Administrators should be notified, and minor accommodations should be attempted when possible.\"},{\"question\":\"What guidance is provided for paper-based test administration?\",\"answer\":\"The manual includes receiving and storing materials, preparing the test center and personnel, admitting registered test takers, seating requirements, administration scripts for each test type, and procedures for collecting materials and dismissing test takers.\"},{\"question\":\"What does Chapter 3 cover regarding security?\",\"answer\":\"Chapter 3 outlines test administration and security procedures, including a test center security compliance checklist used to ensure required security standards are met.\"}]","HiSET Program Manual - Version 1.0 | PDF",1789942917,302]