[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-506119-105":59,"doc-detail-506119-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","hanover-ecc-facts-9-1-1-emergency-communications-department-overview","HANOVER ECC FACTS - 9-1-1 Emergency Communications Department Overview","","Overview of the Hanover County Emergency Communications Department, detailing 24/7 emergency call taking, dispatching, and support responsibilities for citizens and public safety agencies. Describes core 9-1-1 center systems and equipment used for call handling, radio dispatch, paging, recording, monitoring, and specialized files. Summarizes departmental history and current service coverage, job requirements and associations, expected annual workload, general county characteristics, training process, and benefits for prospective Emergency Communications Officers.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/hanover-ecc-facts-9-1-1-emergency-communications-department-overview/506119/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/hanover-ecc-facts-9-1-1-emergency-communications-department-overview/506119.png","ImageObject",300,407,{"name":92,"@type":93},"Mabel","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-09","2026-10-04",true,{"@type":102,"interactionType":103,"userInteractionCount":39},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What services does the Hanover ECC provide?","Question",{"text":112,"@type":113},"The department provides 24/7 emergency call taking, dispatching, and paging services for Hanover County citizens and multiple public safety and public service departments and agencies within the county.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What systems and equipment are used by the 9-1-1 Center?",{"text":117,"@type":113},"The document lists a digital radio system, microwave sub-system, dispatch/call taker consoles, an Intrado Viper IP 9-1-1 phone system with enhanced 9-1-1, a Computer Aided Dispatch system with mapping, paging systems, monitoring alarms, recording, dispatch certifications, and additional capabilities such as TDD/TTY.",{"name":119,"@type":110,"acceptedAnswer":120},"What are the basic job requirements and training steps for an Emergency Communications Officer?",{"text":121,"@type":113},"Applicants must be a U.S. citizen, at least 18, have a high school diploma or equivalent, pass Criticall pre-employment testing and an assessment, demonstrate listening/reading comprehension, speak and understand English, pass a favorable criminal background investigation, and pass a physical-hearing test and drug screening. Training includes state basic dispatch, VCIN/NCIC operator, ProQA fire/police/medical dispatch and CPR, then approximately three months of classroom/practical training followed by six to nine months of on-the-job training with a certified training officer.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},506119,1791503687,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":39,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":14,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":24,"preview_page_count":4},7971474920318,"https://ap-avatar.wpscdn.com/avatar/74000ee537e6b0ca360?x-image-process=image/resize,m_fixed,w_180,h_180&k=1788430171632181674","HANOVER ECC FACTS  \nThe Emergency Communications Department provides services 24 hours a day, 7 days a week. In providing emergency call taking, dispatching, and support activities the 9-1-1 Center uses the following systems and equipment:  \n▪ A 15 site, 12 channel , 800Mz, Digital Radio System  \n▪ A 6 Ghz Microwave Sub-system  \n▪ 12 Radio Dispatch/Call Taker Consoles  \n▪ Intrado Viper IP 9-1-1 Phone system  \n– with Wireless & Wire Line Enhanced 9-1-1  \n▪ Central Square full featured Computer Aided Dispatch System with mapping  \n▪ Tone & Voice and Alpha/Numeric Paging Systems  \n▪ Tower Sites Monitoring Alarm System  \n▪ Insta-Phone Network/Ring Down (VEOC)  \n▪ VCIN/NCIC Terminals  \n▪ Cameo and Hazardous Material Files  \n▪ TDD/TTY Capabilities  \n▪ NICE Digital Voice Recording System  \n▪ ProQA Fire , Medical and Police Dispatch  \n▪ Hospital Diversion Monitoring Computer  \nHANOVER 9-1-1 – HIGHLIGHTS  \nThe late Sheriff Harold E. Bradley implemented the concept of having a Centralized Consolidated Emergency Dispatch Center for the County in 1976. Because of his efforts, the Hanover County Public Safety Emergency Communications Department was established in 1986.  \nToday the Department provides emergency call taking, dispatching and paging services for the citizens of Hanover County, Town of Ashland, as well as 23 public safety and public service Departments and agencies within the County. In addition, we provide radio installation services for public safety users, schools and County Departments from our radio shop staffed by 4 radio technicians.  \nHANOVE R COUNTY Public Safety EMERGENCY COMMUNICATIONS DEPART ME NT  \nIN OM NIA PARA TUS“Prepared In All Things ”  \nContact:  \nHanover Communications Email: [ECDInfo@hanovercounty.gov](ECDInfo@hanovercounty.gov)  \nHuman Resources  \nCounty Website:  \n[www.hanovercounty.gov](www.hanovercounty.gov)  \nTelephone  \n(804) 365-6311 or (804) 365-6140 Fax  \n(804) 365-6300  \nHanover County is an Equal Opportunity Employer-EOE/MFDV  \nPUBLIC SAFETY EMERGENCY  \nCOMMUNICATIONS  \nJOB REQUIREMENTS  \nBasic criteria for consideration as an Emergency Communications Officer:  \n▪ Must be US Citizen, at least eighteen years (18) of age  \n▪ Must have a high school diploma or equivalent  \n▪ Must successfully pass computerized pre-employment testing (Criticall) and complete a personal Assessment.  \n▪ Must be able to read , understand and hear written or verbal instructions  \n▪ Must be able to speak and understand the English language  \n▪ Criminal Background Investigation with favorable results  \n▪ Pass Physical-hearing test and drug screening  \nASSOCIATIONS  \n▪ Members of APCO & NENA  \n▪ Accredited Police, Fire and EMS Dispatch Center of Excellence by The International Academies of Emergency Dispatch (IAED)  \n▪ Accredited EMD Center by Virginia Office of Emergency Medical Services (OEMS)  \nWORKLOAD-STATISTICAL INFORMATION  \nStatistics  \nThe Emergency Communications Department handles approximately 80 ,000 Public Safety Incidents on an annual basis, which results in approximately 115 ,000 responses by the Counties various Public Safety Agencies.  \nAnnual Workload  \n▪ Approximately 210,000 total calls  \n▪ Approximately 46,000 wireless , wireline  \n911 and Text 2-911calls  \n▪ Approximately 4 million radio transmissions  \n▪ Approximately 115,000-unit dispatches  \n▪ Approximately 80,000 Public Safety calls for service  \nHANOVER COUNTY GENERAL CHARACTERISTICS  \nPopulation: approx. 110,000  \nLand area: 471 square miles  \nLocated in east-central Virginia at the heart of Virginia's Golden Crescent, approximately 85 miles south of Washington, D. C. and 15 miles north of Richmond, VA.  \nExcellent Schools, low unemployment, diverse economy and a healthy financial base.  \nTRAINING PROCESS  \nThe normal training process for an Emergency Communications Officer consists of following certifications/training:  \n▪ State mandated Basic Dispatch Course  \n▪ State mandated VCIN/NCIC Operator Course  \n▪ Emergency Fire, Police and Medical D","cbCaidlGAIh0dFJ5","https://ap.wps.com/l/cbCaidlGAIh0dFJ5","pdf",291818,"English","# HANOVER ECC FACTS\n## 9-1-1 Center Systems and Equipment\n## HANOVER 9-1-1 Highlights\n## Public Safety Emergency Communications Job Requirements\n## Associations and Workload Statistics\n## Hanover County General Characteristics\n## Training Process\n## Benefits","[{\"question\":\"What services does the Hanover ECC provide?\",\"answer\":\"The department provides 24/7 emergency call taking, dispatching, and paging services for Hanover County citizens and multiple public safety and public service departments and agencies within the county.\"},{\"question\":\"What systems and equipment are used by the 9-1-1 Center?\",\"answer\":\"The document lists a digital radio system, microwave sub-system, dispatch/call taker consoles, an Intrado Viper IP 9-1-1 phone system with enhanced 9-1-1, a Computer Aided Dispatch system with mapping, paging systems, monitoring alarms, recording, dispatch certifications, and additional capabilities such as TDD/TTY.\"},{\"question\":\"What are the basic job requirements and training steps for an Emergency Communications Officer?\",\"answer\":\"Applicants must be a U.S. citizen, at least 18, have a high school diploma or equivalent, pass Criticall pre-employment testing and an assessment, demonstrate listening/reading comprehension, speak and understand English, pass a favorable criminal background investigation, and pass a physical-hearing test and drug screening. Training includes state basic dispatch, VCIN/NCIC operator, ProQA fire/police/medical dispatch and CPR, then approximately three months of classroom/practical training followed by six to nine months of on-the-job training with a certified training officer.\"}]","HANOVER ECC FACTS - 9-1-1 Emergency Communications Department Overview | PDF",1791157700]