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It describes the Commonwealth Constitution framework, the Department of Home Affairs’ role, and the independent nature of visa decisions and appeal options. The guide also outlines how Julian and his staff can assist Bruce residents with information, urgent situations, and email-based migration queries, including required documentation for case enquiries.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/handy-guide-to-immigration-visa-citizenship-services-julian-hill-mp/294776/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/handy-guide-to-immigration-visa-citizenship-services-julian-hill-mp/294776.png","ImageObject",300,407,{"name":92,"@type":93},"Chloe Bennett","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-31","2026-09-18",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",13,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"MPs can provide what kind of help with immigration and visa matters?","Question",{"text":113,"@type":114},"MPs are not trained migration agents or migration lawyers, so they cannot give detailed migration advice or make decisions. 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So immigration, visa and citizenship services are of particular importance to the residents of the federal electorate of Bruce.  \nIn fact, the most common questions raised with Julian are from local people seeking information about immigration, visa and citizenship matters.  \nGiven this, Julian has prepared this Handy Guide to immigration, visa and citizenship, to help you and your family access these important government services.  \nWhile MPs are not trained migration agents or migration lawyers, and hence are not able to give detailed migration advice, it is important that everyone in our community has good information available to help guide them. We hope this guide is of use.  \nOf course, Julian is also available to assist you if you encounter problems accessing these, or any other government services.  \nWhen Julian is away at the Parliament in Canberra, his staff are always happy to help you on his behalf and keep him fully informed. Julian will continue to stand up for the residents of Bruce and work to ensure that immigration services are easily accessed and fairly administered.  \nAfter you have read the information in this guide, if you live in the Bruce electorate and have further questions regarding visa, citizenship or migration issues please email full [details of your query to](details of your query to julian.hill.mp@aph.gov.au)[ ](details of your query to julian.hill.mp@aph.gov.au)[julian.hill.mp@aph.gov.au](details of your query to julian.hill.mp@aph.gov.au).  \nPlease include your full residential address and a copy of your driver’s licence and full details of the question or case.  \nDue to the complexity and number of queries, migration queries can only be considered by email.  \nUnder Australian law MPs have no power to prioritise individual cases or make decisions, and are not able to contact case officers in the Department of Home Affairs.  \nIn certain circumstances where an application is outside the standard processing time, Julian may be able to write to the Minister or highlight urgent situations (such as medical emergencies) to the Department.  \nJulian is not able to examine individual cases for people who live outside the Bruce electorate; in these circumstances you should approach your local MP .  \n45 Robinson St Dandenong VIC 3175  \n (03) 9791 7770  \n[julian.hill.mp@aph.gov.au](julian.hill.mp@aph.gov.au)  \n01 Handy Guide to Immigration, Visa & Citizenship Services-Julian Hill MP  \nContents  \nThe Role of the Commonwealth Government 3  \nThe Albanese Labor Government’s Achievements 4  \nHow Julian Hill MP can Assist 5  \nMaking an application 6  \nCommon Visa Criteria 8  \nVisa Fees 8  \nEnglish Language 8  \nBiometrics 8  \nHealth Checks 9  \nHealth Waivers 9  \nOverview of Common Immigration Applications 10  \nCitizenship Applications 10  \nPartner Visa Applications 16  \nHumanitarian Program 21  \nVisitor Visa Applications 24  \nOnshore Protection Claims 26  \nTPV and SHEV Conversion 26  \nBridging Visa Issues 28  \nMinisterial Intervention 29  \nParent Visas 30  \nSkilled and Business Visas 31  \nAfter you Receive a Decision on Your Visa Application 33  \nIf Your Application is Refused 33  \nIf Your Application is Approved 33  \nSettlement Services for Newly Arrived Australians 34  \nStatus Resolution Support Services (SRSS) 40  \nUseful Contacts 41  \n02  \nHandy Guide to Immigration, Visa & Citizenship Services-Julian Hill MP  \nThe Role of the Commonwealth Government  \nIn Australia’s system of Government, under the Commonwealth Constitution, immigration, visa and citizenship matters are the responsibility of the federal government and not State or Territory governments.  \nThe Federal Parliament has the power to make laws relating to immigration. The Department of Home Affairs is responsible for admi","cbCaivv2zpOBol4t","https://ap.wps.com/l/cbCaivv2zpOBol4t","pdf",1348278,43,"English","# Contents\n## The Role of the Commonwealth Government\n## The Albanese Labor Government’s Achievements\n## How Julian Hill MP can Assist\n## Making an application\n## Common Visa Criteria\n## Visa Fees\n## English Language\n## Biometrics\n## Health Checks\n## Health Waivers\n## Overview of Common Immigration Applications\n## Citizenship Applications\n## Partner Visa Applications\n## Humanitarian Program\n## Visitor Visa Applications\n## Onshore Protection Claims\n## TPV and SHEV Conversion\n## Bridging Visa Issues\n## Ministerial Intervention\n## Parent Visas\n## Skilled and Business Visas\n## After you Receive a Decision on Your Visa Application\n## If Your Application is Refused\n## If Your Application is Approved\n## Settlement Services for Newly Arrived Australians\n## Status Resolution Support Services (SRSS)\n## Useful Contacts","[{\"question\":\"MPs can provide what kind of help with immigration and visa matters?\",\"answer\":\"MPs are not trained migration agents or migration lawyers, so they cannot give detailed migration advice or make decisions. They can help residents access information and assist with contacting relevant government services, and may highlight urgent situations to the Department in certain circumstances.\"},{\"question\":\"Who is responsible for administering immigration, visa, and citizenship laws in Australia?\",\"answer\":\"Under Australia’s system of government, these matters are the responsibility of the federal government, not the states or territories. The Department of Home Affairs administers the laws and makes decisions on individual visa and citizenship applications.\"},{\"question\":\"How should residents of the Bruce electorate contact Julian Hill MP with further visa or migration questions?\",\"answer\":\"After reading the guide, email Julian Hill MP’s office with full details of the query, including a full residential address and a copy of the driver’s licence, as migration queries can only be considered by email due to complexity and number of queries.\"}]","Handy Guide to Immigration, Visa & Citizenship Services - Julian Hill MP | PDF",108]