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An alert will be posted on the Test Updates webpage. A summary of changes is included in the Appendix under Document History.  \nFINDING HELP  \nWhen the information in this manual and resources from your state Dynamic Learning Maps® (DLM®) webpage do not lead to solutions, these contacts can provide additional support (Table 1) .  \nHINT: Print these pages and keep it handy!  \nTable 1  \nAdditional Supports for Users  \n\n| Local Technology Representative | State Education Agency | The DLM Service Desk 1-855-277-9751 (toll-free) [or](or DLM-support@ku.edu)[ ](or DLM-support@ku.edu)[DLM-support@ku.edu](or DLM-support@ku.edu) |\n| --- | --- | --- |\n| • Installing Kite® | • Training requirements | Only users with an active |\n| Student Portal app | • Assessment questions | Educator Portal account |\n| • Installing a | • Assessment scheduling | can make inquiries to the |\n| supported browser | • Test invalidation | Service Desk about the |\n| to access Educator | requirements | following issues: |\n| Portal\u003Cbr>• General computer | • Student Individualized Education Program (IEP) | • Data issues (rosters, enrollment, etc.) |\n| support | requirements | • Unlocking Student |\n| • Internet availability | • Test window dates, | Portal |\n| • Display resolution | extensions, requirements, |  |\n| • Issues with sound, | etc. |  |\n| headphones, speakers, etc. | • Testlet resets (may take up to 72 hours) |  |\n\nPLEASE REMEMBER, IF YOU CONTACT THE DLM SERVICE DESK:  \n• Do not send any Personally Identifiable Information (PII) for a student via email or via Live Chat in Educator Portal. This is a federal violation of the Family Educational Rights and Privacy Act (FERPA) . PII includes information such as a student’s name or state identification number. Each state has unique PII requirements. Please check with your assessment coordinator to find out what student information can be legally emailed or sent via Live Chat in your state.  \n• Do send:  \no Your contact information (email address and name)  \no Error messages, including the testlet number (if applicable to the problem)  \no Service Desk ticket number when following up on a previously submitted issue For all concerns for which the Service Desk requires student-specific information, you must call.  \nNOTE: All information in an email is taken into consideration when checking for PII violations. The electronic signature for the sender of an email may identify the district or school in which a student resides. If you need to communicate with the Service Desk via email or Live Chat, ensure the information you are providing meets your state's PII policies.  \nGUIDE TO DLM REQUIRED TEST ADMINISTRATOR  \nTRAINING  \nCONTENTS  \nFinding Help_______________________________________________________________________ 2  \nAudience and Purpose _____________________________________________________________ 5  \nOverview __________________________________________________________________________ 6  \nTopics for Dynamic Learning Maps® (DLM®) Required Test Administrator Training Modules 7  \nModule 1: Overview of the DLM Assessment System ________________________________ 7  \nModule 2: Testlets and Test Administration _________________________________________ 7  \nModule 3: The Assessment Model (Year-End or Instructionally Embedded) ____________ 7  \nModule 4: Becoming Familiar with DLM Resources__________________________________ 7  \nAccessing the Training Course for New Test Administrators ____________________________ 8  \nCompleting the Training Course for New Test Administrators__________________________ 10  \nSelf-Directed Option ____________________________________________________________ 10  \nFacilitated Option_____________________________","cbCail0W4Z1WHske","https://ap.wps.com/l/cbCail0W4Z1WHske","pdf",1235210,25,"English","# Finding Help\n# Audience and Purpose\n# Overview\n# Topics for Dynamic Learning Maps (DLM) Required Test Administrator Training Modules\n## Module 1: Overview of the DLM Assessment System\n## Module 2: Testlets and Test Administration\n## Module 3: The Assessment Model (Year-End or Instructionally Embedded)\n## Module 4: Becoming Familiar with DLM Resources\n# Accessing and Completing the Training Course for New Test Administrators\n## Self-Directed Option\n## Facilitated Option\n## Completing the Post-Tests (Quizzes)\n# Accessing and Completing the Training Course for Returning Test Administrators\n## Completing the Four-Part Post-Test (Quiz)\n# Reviewing the Training","[{\"question\":\"Who must complete the DLM Required Test Administrator Training each school year?\",\"answer\":\"Everyone who will administer Dynamic Learning Maps (DLM) assessments to students must complete the training each school year. Users with the Teacher role in Kite Educator Portal are automatically enrolled, and other roles may be enrolled based on state decisions.\"},{\"question\":\"What training modules are required for new test administrators?\",\"answer\":\"New test administrators must successfully complete four modules, covering the DLM assessment system overview, testlets and administration, the assessment model, and familiarity with DLM resources. New training is available in self-directed and facilitated formats.\"},{\"question\":\"How does someone complete training and gain access to Kite Student Portal credentials?\",\"answer\":\"Completing the training is required to access students’ sign-in credentials for Kite Student Portal, the application used to administer assessments. The guide explains the steps for accessing and completing training for both new and returning administrators.\"}]","GUIDE TO DLM REQUIRED TEST ADMINISTRATOR TRAINING - 2026–2027 | PDF",1791600906,63]