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It clarifies physical and digital learning environments, secure access to digital services, adaptability for students and staff with additional needs, and wellbeing and safety expectations, including critical-incident policies. It also outlines where TEQSA will focus, covering learning resources access, third-party delivery accountability, corporate monitoring, information management, and cyber security risks.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/guidance-note-facilities-and-infrastructure-version-10-30-november-2023/582934/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/guidance-note-facilities-and-infrastructure-version-10-30-november-2023/582934.png","ImageObject",300,407,{"name":92,"@type":93},"Rhys","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-29","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":39},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What does the guidance note mean by “facilities” and “infrastructure” in higher education?","Question",{"text":112,"@type":113},"“Facilities” and “infrastructure” are used interchangeably and refer to resources used for educational and research purposes, including both physical and digital learning environments and resources such as classrooms, lecture theatres, internet, e-learning platforms, and laboratories.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"Which facility and infrastructure obligations are referenced as primary under the Threshold Standards?",{"text":117,"@type":113},"The note states that the primary obligations are found in Standard 2.1 of the Threshold Standards, focusing on fitness for educational and research purposes, continuous secure access to digital communication services, and supports for students and staff with additional needs.",{"name":119,"@type":110,"acceptedAnswer":120},"What does TEQSA look for regarding safety, access, and information management?",{"text":121,"@type":113},"The guidance highlights requirements covering wellbeing and safety (including critical-incident policies and accessibility) and information management, including secure and confidential records, cyber awareness strategies covering privacy and confidentiality, and procedures to address cyber security risks.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},582934,1792231185,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":39,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":29,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":144,"preview_page_count":4},687207024643,"https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","Guidance Note: Facilities and infrastructure  \nVersion 1.0 (30 November 2023)  \nProviders should note that Guidance Notes are intended to provide guidance only. The definitive instruments for regulatory purposes remain the TEQSA Act and the Higher Education Standards Framework as amended from time to time.  \n1. What do Facilities and Infrastructure encompass?  \nIn the context of the Higher Education Standards Framework (Threshold Standards) 2021 (Threshold Standards) facilities and infrastructure refer to the resources used for educational and research purposes.  \nThis Guidance Note will use the terms ‘facilities’ and ‘infrastructure’ interchangeably. However, if we were to define each separately:  \n• ‘facilities’ refers to the learning environments, including both physical and digital learning environments, intended to promote and facilitate the learning outcomes and educational activities of students and staff.  \n• ‘infrastructure’ refers to both physical and digital resources such as classrooms, lecture theatres, internet, e-learning/digital platforms and laboratories used by students and staff.  \nThe primary obligations around facilities and infrastructure are found in Standard 2.1 of the Threshold Standards. The purpose of the relevant standards is to ensure a provider’s facilities and infrastructure are suitable for their educational and research activities. The specific learning resources used for a particular course of study are dealt with in Standard 3.3 of the Threshold Standards and are only considered briefly as part of this guidance note. Additional information about these resources is in the Learning Resources and Educational Support Guidance Note.  \nInformation about facilities and infrastructure related to placements and collaborative training arrangements, such as work integrated learning, are dealt with in greater detail in the Guidance Notes on Delivery with other parties and Work-integrated learning (WIL) .  \n2. What TEQSA will look for  \nTEQSA considers relevant standards from the Threshold Standards in the context of facilities and infrastructure, among which most notably are:  \n\n| Part A: Standards for HE Providers | Key considerations |\n| --- | --- |\n| 2.1.1 – 2.1.3 : Facilities and Infrastructure | • facilities and infrastructure are fit for their educational and research purposes\u003Cbr>• secure access to digital information and communication services is continuously available for all users |\n\n\n|  | •\u003Cbr>• | facilities are adaptable and can support both students and staff with additional needs the learning environment supports academic interactions among students outside of formal teaching. |\n| --- | --- | --- |\n| 2.3 : Wellbeing and Safety | •\u003Cbr>•\u003Cbr>• | providers have a critical-incident policy and procedures covering potential risks associated with facilities such as fires, bomb threats , and hazardous building materials (e.g. , asbestos)\u003Cbr>facilities and infrastructure are accessible to those with accessibility needs\u003Cbr>students and staff are provided information on the actions they can take to enhance safety on campus and online. |\n| 3.3.2 and 3.3.4: Learning Resources and Educational Support | •\u003Cbr>• | all users have timely access and training in the use of e-learning management systems , where such systems are adopted\u003Cbr>students have access to learning support services consistent with the requirements of their course of study , their learning environment , and the needs of different student cohorts. |\n| 5.4.2 : Delivery with Other Parties | •\u003Cbr>• | providers remain accountable for ensuring the delivery of parts of their course(s) through third party arrangements in Australia or overseas comply with the Threshold Standards , including the safety, security and adequacy of accommodation and opportunities for work-integrated learning\u003Cbr>where facilities are shared by several providers (e.g. , Study Hubs), an agreement exists to make explicit the roles and responsibilities of the parties to ensure c","cbCaimUgBbcLYACC","https://ap.wps.com/l/cbCaimUgBbcLYACC","pdf",234671,"English","# What do Facilities and Infrastructure encompass?\n## What TEQSA will look for\n# Facilities and infrastructure are fit for purpose","[{\"question\":\"What does the guidance note mean by “facilities” and “infrastructure” in higher education?\",\"answer\":\"“Facilities” and “infrastructure” are used interchangeably and refer to resources used for educational and research purposes, including both physical and digital learning environments and resources such as classrooms, lecture theatres, internet, e-learning platforms, and laboratories.\"},{\"question\":\"Which facility and infrastructure obligations are referenced as primary under the Threshold Standards?\",\"answer\":\"The note states that the primary obligations are found in Standard 2.1 of the Threshold Standards, focusing on fitness for educational and research purposes, continuous secure access to digital communication services, and supports for students and staff with additional needs.\"},{\"question\":\"What does TEQSA look for regarding safety, access, and information management?\",\"answer\":\"The guidance highlights requirements covering wellbeing and safety (including critical-incident policies and accessibility) and information management, including secure and confidential records, cyber awareness strategies covering privacy and confidentiality, and procedures to address cyber security risks.\"}]","Guidance Note: Facilities and infrastructure - Version 1.0 - 30 November 2023 | PDF",1792045039,15]