[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-109603-en":3,"doc-seo-109603-105":31,"detail-sidebar-cat-0-en-105":92},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":4,"category_id":11,"category_name":12,"doc_title":13,"doc_description":14,"doc_content":15,"file_id":16,"file_url":17,"file_type":18,"file_size":19,"view_count":20,"is_deleted":4,"is_public":21,"is_downloadable":21,"audit_status":21,"page_count":22,"language":23,"language_code":24,"site_id":25,"html_lang":24,"table_of_contents":26,"faqs":27,"seo_title":28,"seo_description":14,"update_tm":29,"read_time":30},109603,7971461740886,"Theodore","https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2",8,"Research & Report","Group Internal Audit (GIA) FY20 Annual Report - Annual Report","Group Internal Audit (GIA) FY20 Annual Report outlines the unit’s mission and mandate within the World Bank Group and explains how GIA supported the organization during exceptional conditions driven by the COVID-19 pandemic. The report describes FY20 priorities and a high-impact work program spanning corporate processes, information technology, finance, strategy, and development operations. It highlights organizational restructuring, deeper partnerships with senior management and oversight bodies, stronger stakeholder engagement, more holistic risk assessment, and adoption of agile internal processes and new technologies to maintain productivity while delivering timely assurance, advice, and insight for governance and controls.","Pub lic Disclosure Authorized Pub lic Disclosure Authorized Pub lic Disclosure Authorized Pub lic Disclosure Authorized  \nGroup Internal Audit  \nFY20 Annual Report  \nThe World Bank Group comprises five institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for Settlement of Investment Disputes (ICSID) . In the context of this report,“World Bank Group institutions” refers to IBRD, IDA, IFC, MIGA, and ICSID.“The Bank” refers to IBRD and IDA.  \nThe World Bank Group has two goals: To end extreme poverty and promote shared prosperity ina sustainable way.  \nCONTENTS  \nFOREWORD BY THE AUDITOR GENERAL ...................................................2  \nWORK PROGRAM OVERVIEW .......................................................................4  \nOUR PRODUCTS ............................................................................................................. 4  \nOUR WORK PROGRAM ................................................................................................... 5  \nFY20 KEY THEMES..........................................................................................6  \nWHO WE ARE ................................................................................................13  \nOUR MANDATE .............................................................................................................. 13  \nOUR REPORTING LINES ............................................................................................... 13  \nOUR VISION AND MISSION ........................................................................................... 13  \nOUR TEAM ...................................................................................................................... 14  \nHOW WE DELIVER ........................................................................................16  \nSTAKEHOLDER ENGAGEMENT.................................................................................... 17  \nDYNAMIC RISK ASSESSMENT AND WORK PROGRAM DEVELOPMENT ................. 18  \nDELIVERING RESULTS TO INFLUENCE POSITIVE CHANGE .................................... 19  \nAPPENDIX: FY20 ENGAGEMENTS ..............................................................20  \nContents  \n1  \nFOREWORD BY THE  \nAUDITOR GENERAL  \nWhen I wrote the Foreword to last year’s Annual Report – one year after having joined the World Bank Group – I described a changing environment as the institution moved forward with its ambitious development program. But while I expected FY20 tobe a year of change, I did not envisage the profound transformation that would take place across the world due to the COVID-19 pandemic. This has resulted in unprecedented challenges and risks to the Group Internal Audit (GIA) and our clients – and the need for GIA to respond and adapt quickly to meet new and urgent needs and support the Bank Group’s critical mission.  \nGIA started FY20 with a clear mandate and vision, a robust work program, and well-defined goals focused on improving our delivery model. Despite the recent challenges of working from home during the pandemic, GIA staff delivered a comprehensive work program of high-impact and high-priority engagements covering corporate processes, information technology, finance, strategy, and development operations. GIA’s work across these engagements helped improve processes and procedures as well as strategic thinking regarding key institutional priorities, and ultimately GIA’s impact with our clients. I am proud that GIA achieved the following – and more – during FY20:  \n• We restructured our unit to strengthen our expertise, focus, and efficiency. We onboarded new managers, formed new engagement delivery teams, and established a new group focusing on bringing innovative, technical, and creative ways of working to GIA.  \n• We","cbCaitLXLxxpDEQK","https://ap.wps.com/l/cbCaitLXLxxpDEQK","pdf",3382079,2,1,34,"English","en",105,"# Foreword by the Auditor General\n## Work program overview and FY20 achievements\n# Who we are\n## Our mandate\n## Our reporting lines\n## Vision and mission\n## Our team\n# How we deliver\n## Stakeholder engagement\n## Dynamic risk assessment and work program development\n## Delivering results to influence positive change\n# Appendix: FY20 engagements","[{\"question\":\"What challenges did GIA face in FY20 and how did it respond?\",\"answer\":\"FY20 faced unprecedented challenges due to the COVID-19 pandemic, creating new and urgent risks for GIA and its clients. GIA adapted by working effectively from home, revising processes, and using new technologies and tools to meet evolving needs.\"},{\"question\":\"What areas did GIA cover in its FY20 work program?\",\"answer\":\"GIA delivered engagements across corporate processes, information technology, finance, strategy, and development operations. These efforts supported improved processes, procedures, and strategic thinking on institutional priorities.\"},{\"question\":\"How did GIA strengthen its risk assessment and governance support?\",\"answer\":\"GIA expanded coordination and partnerships with senior management, risk management and governance functions, and the Audit Committee and Board of Directors. It also developed a more holistic risk assessment process covering risk management, controls, and governance across the Bank Group.\"}]","Group Internal Audit (GIA) FY20 Annual Report - Annual Report | PDF",1784481463,86,{"code":4,"msg":32,"data":33},"ok",{"site_id":25,"language":24,"slug":34,"title":13,"keywords":35,"description":14,"schema_data":36,"social_meta":87,"head_meta":89,"extra_data":91,"updated_unix":29},"group-internal-audit-gia-fy20-annual-report-annual-report","",{"@graph":37,"@context":86},[38,54,69],{"@type":39,"itemListElement":40},"BreadcrumbList",[41,45,48,51],{"item":42,"name":43,"@type":44,"position":21},"https://docshare.wps.com","Home","ListItem",{"item":46,"name":47,"@type":44,"position":20},"https://docshare.wps.com/document/","Document",{"item":49,"name":12,"@type":44,"position":50},"https://docshare.wps.com/document/research-report/",3,{"item":52,"name":13,"@type":44,"position":53},"https://docshare.wps.com/document/group-internal-audit-gia-fy20-annual-report-annual-report/109603/",4,{"url":52,"name":13,"@type":55,"author":56,"headline":13,"publisher":58,"fileFormat":61,"inLanguage":24,"description":14,"dateModified":62,"datePublished":63,"encodingFormat":61,"isAccessibleForFree":64,"interactionStatistic":65},"DigitalDocument",{"name":9,"@type":57},"Person",{"url":42,"name":59,"@type":60},"DocShare","Organization","application/pdf","2026-07-29","2026-07-19",true,{"@type":66,"interactionType":67,"userInteractionCount":20},"InteractionCounter",{"@type":68},"ViewAction",{"@type":70,"mainEntity":71},"FAQPage",[72,78,82],{"name":73,"@type":74,"acceptedAnswer":75},"What challenges did GIA face in FY20 and how did it respond?","Question",{"text":76,"@type":77},"FY20 faced unprecedented challenges due to the COVID-19 pandemic, creating new and urgent risks for GIA and its clients. GIA adapted by working effectively from home, revising processes, and using new technologies and tools to meet evolving needs.","Answer",{"name":79,"@type":74,"acceptedAnswer":80},"What areas did GIA cover in its FY20 work program?",{"text":81,"@type":77},"GIA delivered engagements across corporate processes, information technology, finance, strategy, and development operations. These efforts supported improved processes, procedures, and strategic thinking on institutional priorities.",{"name":83,"@type":74,"acceptedAnswer":84},"How did GIA strengthen its risk assessment and governance support?",{"text":85,"@type":77},"GIA expanded coordination and partnerships with senior management, risk management and governance functions, and the Audit Committee and Board of Directors. It also developed a more holistic risk assessment process covering risk management, controls, and governance across the Bank Group.","https://schema.org",{"og:url":52,"og:type":88,"og:title":13,"og:site_name":59,"og:description":14},"article",{"robots":90,"canonical":52},"index,follow",{"doc_id":7,"site_id":25},{"code":4,"msg":5,"data":93},[94,98,102,106,111,116,121,124,129,132,136],{"id":21,"doc_module":4,"doc_module_name":47,"category_name":95,"show_sort_weight":96,"slug":97},"Story & Novel",90,"story-novel",{"id":20,"doc_module":4,"doc_module_name":47,"category_name":99,"show_sort_weight":100,"slug":101},"Literature",80,"literature",{"id":53,"doc_module":4,"doc_module_name":47,"category_name":103,"show_sort_weight":104,"slug":105},"Exam",70,"exam",{"id":107,"doc_module":4,"doc_module_name":47,"category_name":108,"show_sort_weight":109,"slug":110},5,"Comic",60,"comic",{"id":112,"doc_module":4,"doc_module_name":47,"category_name":113,"show_sort_weight":114,"slug":115},6,"Technology",50,"technology",{"id":117,"doc_module":4,"doc_module_name":47,"category_name":118,"show_sort_weight":119,"slug":120},7,"Healthcare",40,"healthcare",{"id":11,"doc_module":4,"doc_module_name":47,"category_name":12,"show_sort_weight":122,"slug":123},30,"research-report",{"id":125,"doc_module":4,"doc_module_name":47,"category_name":126,"show_sort_weight":127,"slug":128},9,"Religion & Spirituality",20,"religion-spirituality",{"id":127,"doc_module":4,"doc_module_name":47,"category_name":130,"show_sort_weight":127,"slug":131},"World Cup","world-cup",{"id":133,"doc_module":4,"doc_module_name":47,"category_name":134,"show_sort_weight":133,"slug":135},10,"Lifestyle","lifestyle",{"id":137,"doc_module":4,"doc_module_name":47,"category_name":138,"show_sort_weight":107,"slug":139},19,"General","general"]