[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-113371-en":3,"doc-seo-113371-105":29,"detail-sidebar-cat-0-en-105":91},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":4,"category_id":11,"category_name":12,"doc_title":13,"doc_description":14,"doc_content":15,"file_id":16,"file_url":17,"file_type":18,"file_size":19,"view_count":20,"is_deleted":4,"is_public":20,"is_downloadable":20,"audit_status":20,"page_count":21,"language":22,"language_code":23,"site_id":24,"html_lang":23,"table_of_contents":25,"faqs":26,"seo_title":13,"seo_description":14,"update_tm":27,"read_time":28},113371,1374391975076,"Riley","https://ap-avatar.wpscdn.com/avatar/14000253ca4ec9f6853?x-image-process=image/resize,m_fixed,w_180,h_180&k=1783305029341752051",8,"Research & Report","GovTech Maturity Index - The State of Public Sector Digital Transformation - 研究报告","GovTech Maturity Index analyzes the state of digital transformation in the public sector and explains how GovTech is defined and measured. The report outlines the methodology for indicator definition, data collection, index construction, data analysis, validation of observations, and reporting of results. It presents findings on GovTech maturity worldwide, highlights challenges and opportunities, and identifies good practices across leadership and varying levels of focus. Concludes with key findings and messages, supported by multiple appendices.","Pub lic Disclosure Authorized Pub lic Disclosure Authorized Pub lic Disclosure Authorized Pub lic Disclosure Authorized  \nGovTech Maturity Index  \nThe State of Public Sector Digital Transformation  \nCem Dener, Hubert Nii-Aponsah, Love E. Ghunney, and Kimberly D. Johns  \nINTERNATIONAL DEVELOPMENT IN FOCUS  \nGovTech Maturity Index  \nThe State of Public Sector Digital Transformation  \nCEM DENER, HUBERT NII-APONSAH, LOVE E. GHUNNEY,  \nAND KIMBERLY D. JOHNS  \n© 2021 International Bank for Reconstruction and Development / The World Bank 1818 H Street NW, Washington, DC 20433  \nTelephone: 202-473-1000; [Internet: www.worldbank.org](Internet: www.worldbank.org)[ ](Internet: www.worldbank.org)Some rights reserved  \n1 2 3 4 24 23 22 21  \nBooks in this series are published to communicate the results of World Bank research, analysis, and operational experience with the least possible delay. The extent of language editing varies from book to book.  \nThis work is a product of the staff of The World Bank with external contributions. The findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of The World Bank, its Board of Executive Directors, or the governments they represent. The World Bank does not guarantee the accuracy, completeness, or currency of the data included in this work and does not assume responsibility for any errors, omissions, or discrepancies in the information, or liability with respect to the use of or failure to use the information, methods, processes, or conclusions set forth. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries.  \nNothing herein shall constitute, imply, or be considered to be a limitation upon or waiver of the privileges and immunities of The World Bank, all of which are specifically reserved.  \nRights and Permissions  \nThis work is available under the Creative Commons Attribution 3.0 IGO license (CC BY 3.0 IGO) [http://creativecommons.org/licenses/by/3.0/igo. Under the Creative Commons Attribution license](http://creativecommons.org/licenses/by/3.0/igo. Under the Creative Commons Attribution license), you are free to copy, distribute, transmit, and adapt this work, including for commercial purposes, under the following conditions:  \nAttribution—Please cite the work as follows: Dener, Cem, Hubert Nii-Aponsah, Love E. Ghunney, and Kimberly D. Johns. 2021. GovTech Maturity Index: The State of Public Sector Digital  \nTransformation. International Development in Focus. Washington, DC: World Bank.  \ndoi:10. 1596/978-1-4648-1765-6 . License: Creative Commons Attribution CC BY 3.0 IGO  \nTranslations—If you create a translation of this work, please add the following disclaimer along with the attribution: This translation was not created by The World Bank and should not be considered an official World Bank translation. The World Bank shall not be liable for any content or error in this translation.  \nAdaptations—If you create an adaptation of this work, please add the following disclaimer along with the attribution: This is an adaptation of an original work by The World Bank. Views and opinions expressed in the adaptation are the sole responsibility of the author or authors of the adaptation and are not endorsed by The World Bank.  \nThird-party content—The World Bank does not necessarily own each component of the content contained within the work. The World Bank therefore does not warrant that the use of any third-partyowned individual component or part contained in the work will not infringe on the rights of those third parties. The risk of claims resulting from such infringement rests solely with you. If you wish toreuse a component of the work, it is your responsibility to determine whether permission is needed for that reuse and to obtain permission from the copyright owne","cbCaivNmC3cumPrv","https://ap.wps.com/l/cbCaivNmC3cumPrv","pdf",18914845,1,165,"English","en",105,"# Contents\n## Foreword\n## Executive Summary\n## Abbreviations\n## Chapter 1 Introduction\n## What Is GovTech?\n## GovTech focus areas\n## An overview of existing digital government indexes\n## How is the GovTech Maturity Index different?\n## Chapter 2 Methodology\n## Definition of indicators\n## Data collection and index construction\n## Data analysis\n## Validation of observations\n## Reporting of results\n## Chapter 3 Findings\n## State of GovTech around the world\n## Challenges and opportunities\n## Chapter 4 Good Practices\n## Group A: GovTech leaders\n## Group B: Significant focus on GovTech\n## Group C: Some focus on GovTech\n## Emerging good practices: Somalia\n## Chapter 5 Conclusions\n## Key findings\n## Key messages\n## Appendix A Explanation of GovTech Indicators\n## Appendix B The GovTech Data Set and Selected Indicators\n## Appendix C Comparison with Other GovTech Indexes\n## Appendix D Weight Calculations\n## Appendix E GovTech References","[{\"question\":\"What is GovTech in this report?\",\"answer\":\"The report explains what GovTech is and describes its focus areas, setting the basis for how maturity is assessed.\"},{\"question\":\"How is the GovTech Maturity Index constructed?\",\"answer\":\"It details the indicator definition process, data collection and index construction, followed by data analysis, validation of observations, and reporting of results.\"},{\"question\":\"What does the report cover in its findings and good practices sections?\",\"answer\":\"It presents the state of GovTech worldwide, outlines challenges and opportunities, and groups good practices by different levels of GovTech focus, including an emerging practices example for 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