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The guide outlines lodging policies, available services and amenities, and how staff will support guests during their stay. It explains housekeeping access rules, Do Not Disturb handling including entry after three consecutive DND days, and limits during critical mission needs. 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On behalf of the 354th Fighter Wing Commander, the 354th Mission Support Group Commander, the 354th Force Support Squadron Commander and the lodging staff, welcome you to the Goldrush Inn. Whether you are a first-time visitor or a repeat guest, it is our distinct pleasure to provide you with the best accommodations.  \nWe are committed to offering an array of services and amenities to make your visit a more memorable and enjoyable experience. This guide has been prepared to acquaint you with our policies and available services. We have put together a comprehensive book that includes most of the information travelers desire to know. During your stay, take time to see the sights, visit some of the establishments listed and above all, enjoy yourself.  \nWe realize from past experiences that our guests have needs we cannot anticipate and hope that you will bring yours to our attention. The staff and base engineers try to maintain the highest standards of maintenance in all our facilities; however, occasionally something gets overlooked. Should you have any problems or need information other than what is provided, please contact our front desk.  \nThe management and staff appreciate your feedback. Please take the time to complete our Customer Satisfaction Survey provided at the front desk or via your e-mail address. We would like to know how to improve our customer service and provide you with the best accommodations possible.  \nWe are confident the Goldrush Inn will become your home away from home. Please feel free to contact any lodging team members should you have any concerns.  \nHave a pleasant stay!  \nThe Air Force Inns Promise  \n“Our goal is to provide you a clean comfortable room to guarantee a good night’s rest and pleasant stay. If any part of your stay with us is not satisfactory, please provide the Lodging Manager or Front Desk staff with an opportunity to ‘make it right’.”  \nWelcome Valued Guest!  \nWelcome to the Goldrush Inn. The guest room is the heart and soul of all Air Force Inns operations. We have provided you with a few complimentary items to get you through your first night’s stay. Feel free to ask any lodging team member if you need any of these items replenished. If you forgot to pack any other toiletry item, please come see us at the Front Desk. We should have what you need available for purchase. Your feedback is very important to us.  \nWhile staying with us, please take a few moments to review our Housekeeping Services, Do Not Disturb policy, and Guest Responsibilities.  \nAll units will be entered daily unless you have posted a Do Not Disturb (DND) sign or have provided special instructions. However, after three consecutive days of DND, housekeeping will be required to enter guest rooms and provide service. Exception: AF Inns Guest Pet Policy Agreement and DAFMAN 34-135, para 4.3.2 requires housekeeping staff to enter and service Pet TLF’s daily.  \nDuring cleaning, housekeeping personnel will have UNRESTRICTED access to all areas of our Guest Rooms and TLF Houses.  \nDuring times of critical mission needs, our weekend and daily services will be limited to restock of essential amenities, such as towels, toilet paper and trash removal.  \nIf there is something you expect and are not receiving, contact Housekeeping Dept. (377-1952) orthe Front Desk (0) immediately so that we may better accommodate you.  \nFrom time to time, guests have special requests outside of our regularly scheduled services. If you have a special request, please contact the Housekeeping Department or Front Desk and we will do our best to accommodate.  \nExamples of special requests:  \n\n| Extra towels set |\n| --- |\n| Extra blankets |\n| Toilet paper |\n| Kitchen Items |\n| Additional items: (please specify) |\n| Regular Schedule service time(s) |\n| Additional Special Instructions |\n\nGeneral Base Information  \nUSAF Standardized Alarm Signals  \n•  3-5 Minute Steady Tone-Imminent peacetime emergencies on","cbCaia0SL3KNlHXG","https://ap.wps.com/l/cbCaia0SL3KNlHXG","pdf",980159,"English","# Welcome to Goldrush Inn\n## The Air Force Inns Promise\n## Welcome Valued Guest\n## Complimentary first-night items\n## Housekeeping services and Do Not Disturb policy\n## Access during cleaning\n## Limited services during critical mission needs\n## Contact information for issues and special requests\n# General Base Information\n## USAF standardized alarm signals\n## Firearms storage\n## Classified material storage\n## Fire safety rules\n## Designated tobacco use areas","[{\"question\":\"What is the purpose of the “Air Force Inns Promise” section?\",\"answer\":\"It states the goal of providing clean, comfortable rooms for a good night’s rest and a pleasant stay, and asks guests to give the Lodging Manager or Front Desk an opportunity to “make it right” if any part is unsatisfactory.\"},{\"question\":\"How does the Do Not Disturb (DND) policy affect daily housekeeping entry?\",\"answer\":\"All units are entered daily unless a DND sign is posted or special instructions are provided. After three consecutive days of DND, housekeeping must enter to provide service, with an exception for specific pet TLF requirements.\"},{\"question\":\"Where should guests store firearms, ammunition, and classified documents?\",\"answer\":\"Firearms and ammunition are not authorized in lodging facilities and must be checked into the Security Forces Armory. Classified documents and materials may be secured at the Command Post in the basement of Amber Hall, with contact numbers provided for both.\"}]","Goldrush Inn - Online Guest Book - Air Force Inns Policies and Services | PDF",1791277299,46]