[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-527599-105":59,"doc-detail-527599-en":131},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":124,"head_meta":126,"extra_data":128,"updated_unix":130},105,"en","gilchrist-construction-company-improves-retention-and-employee-safety","Gilchrist Construction Company improves retention and employee safety","","Gilchrist Construction Company faced employee turnover as high as 100% and set goals across hiring, retention, training, safety, and productivity for its Louisiana workforce. With support from the Central Louisiana Work Ready Network and the Rapides Foundation, the company used ACT WorkKeys® assessments and the ACT National Career Readiness Certificate™ (NCRC). After implementation, retention improved (75% retained in 12 months), safety incidents decreased (59%), and employee tenure increased by 68% over six years, supporting cost savings.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/gilchrist-construction-company-improves-retention-and-employee-safety/527599/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/gilchrist-construction-company-improves-retention-and-employee-safety/527599.png","ImageObject",300,407,{"name":92,"@type":93},"Oliver","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-09","2026-10-09",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",11,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"What workforce problem did Gilchrist Construction Company face?","Question",{"text":113,"@type":114},"Gilchrist experienced employee turnover as high as 100% in 2007–2008, impacting hiring, training, safety, and productivity goals.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"What solution did Gilchrist use to address turnover and safety?",{"text":118,"@type":114},"Gilchrist used ACT WorkKeys® assessments and the ACT National Career Readiness Certificate™ (NCRC), supported by CENLA Work Ready Network and the Rapides Foundation.",{"name":120,"@type":111,"acceptedAnswer":121},"What were the main outcomes after adopting ACT assessments and NCRC?",{"text":122,"@type":114},"Retention improved, safety incidents decreased significantly, and employee tenure increased by 68% over six years, contributing to savings in new-hire costs and training efficiency.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},527599,1791704226,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":14,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":24,"preview_page_count":4},8796095461610,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","READ MORE CASE STUDIES >  \nGilchrist Construction Company improves retention and employee safety  \nFacing employee turnover as high as 100%, Gilchrist Construction Company used ACT WorkKeys® solutions to improve hiring, retention, training, safety, and productivity at their Louisiana-based facility.  \nRESULTS:  \n75%  \nimprovement  \nin employee retention  \n59%  \ndecrease  \nin safety incidents  \n68%  \nincrease  \nin employee tenure from 2011–17 leading to savings in cost of new hires  \nWORKFORCE SOLUTIONS USED:  \nWK WorkKeys® KT KeyTrain®  \nNC NCRC®  \nJP Job Profiling  \nWR  \nACT Work Ready Communities  \nOvercoming obstacles, setting goals  \nTHE BUSINESS CHALLENGE  \nGilchrist Construction Company is a Central Louisiana-based contractor specializing in heavy highway and industrial work throughout the state. Their 375 workers strive to live up to the company’s stated vision to be a leader in safety, quality, innovation, and efficiency.  \nHowever, in 2007–2008, Gilchrist was seeing 100% turnover in their workforce. The company set goals for employee hiring, retention, training, safety, and productivity.  \nOwner Randy Gilchrist found the solution for attaining these goals as aboard member of the Rapides Foundation, a philanthropic organization dedicated to the health of Central Louisiana.  \n“  \nOur goal is to attract thebest and brightest, and we want to retain them and help them develop their skills. We need to know they can handle the advanced training we provide so they are equipped to master the technology that is part of today’s equipment and tools.”  \nValerie Aymond, SPHR  \nChief Resource Officer  \nGilchrist Construction Company  \nSEGMENT OVERVIEW  \nThe Rapides Foundation is a philanthropic organization that develops initiativesand provides grants to organizations that share the Foundation’s mission to improve the health status of Central Louisiana. The Foundation’s service area consists of Allen, Avoyelles, Catahoula, Grant, LaSalle, Natchitoches, Rapides, Vernon, and Winn parishes.  \nACT WORK READY COMMUNITIES  \nWR LOUISIANA  \nGilchrist Construction Company was one of the first employers on board when the CENLA Work Ready Network was launched. Today, nearly 270 area employers publically recognize with 52 of these employers recommending the national ACT NCRC from job applicants and employees.  \nSee what other parishes are work ready at www. [workreadycommunities.org](workreadycommunities.org).  \n2  \nA credentialing-focused employment process  \nTHE SOLUTION  \nWith the assistance of the Central Louisiana [CENLA] Work Ready Network and the Rapides Foundation, Gilchrist Construction Company began using ACT WorkKeys® assessments and the ACT National Career Readiness Certificate™ (NCRC) to address training, safety, and turnover issues.  \nIn 2011, they began testing applicants. Building on this foundation, they invited ACT-authorized job profilers to visit their facilities to perform detailed task and skill analyses of two key positions—heavy truck drivers and transportation dispatchers. The job profiles are used in selecting new candidates.  \nGilchrist Construction now advertises itself as an“ACT NCRC Employer Advocate.”  \n“  \nIt’s well known that if you want to work for Gilchrist Construction Company, taking the assessmentsand earning the credential is part of the employment process.”  \nValerie Aymond, SPHR  \nChief Resource Officer  \nGilchrist Construction Company  \nImproving retention, safety & ROI  \nOUTCOMES  \nRetention  \nAmong the individuals hired who took the assessments, 75% of new hires at Gilchrist Construction Company were retained within the first 12 months. This is significant as the company recently had a turnover rate of 100% .  \nSafety  \nThe company also considers the implementation of ACT WorkKeys to be a significant factor in improving safety statistics.  \n-59% decrease in safety incidents  \n-55% reduction in recordable incidents  \n-41% drop in incident rate per working hour  \n-35% decrease in recordable incident rat","cbCaibAAH5H2KgTC","https://ap.wps.com/l/cbCaibAAH5H2KgTC","pdf",242960,"English","# Segment overview\n## The business challenge\n## The solution\n## Outcomes","[{\"question\":\"What workforce problem did Gilchrist Construction Company face?\",\"answer\":\"Gilchrist experienced employee turnover as high as 100% in 2007–2008, impacting hiring, training, safety, and productivity goals.\"},{\"question\":\"What solution did Gilchrist use to address turnover and safety?\",\"answer\":\"Gilchrist used ACT WorkKeys® assessments and the ACT National Career Readiness Certificate™ (NCRC), supported by CENLA Work Ready Network and the Rapides Foundation.\"},{\"question\":\"What were the main outcomes after adopting ACT assessments and NCRC?\",\"answer\":\"Retention improved, safety incidents decreased significantly, and employee tenure increased by 68% over six years, contributing to savings in new-hire costs and training efficiency.\"}]","Gilchrist Construction Company improves retention and employee safety | PDF",1791514613]